
Wilson Toyota of Ames
Ames, IA
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Services done promptly. Was recommended a cabin air filter replacement, to which I declined, as I had a replacement one at home. When I arrived home and was going to replace Was recommended a cabin air filter replacement, to which I declined, as I had a replacement one at home. When I arrived home and was going to replace the filter, I noticed the technician who inspected it, broke the glove compartment divider mounting pegs. They did not notify me of this, nor replaced it. Now I have a $50 part broken and not assuming responsibility for their actions. Very disappointed. More
Service was friendly and convenient, parts needed were in stock, waiting area was comfortable. Good experience for my unplanned walk-in appointment. stock, waiting area was comfortable. Good experience for my unplanned walk-in appointment. More
My recent visit was simply outstanding with the service department. The receptionist was so friendly and helpful. The person who greeted me and took my info, Jeremy, was the best and most personable per department. The receptionist was so friendly and helpful. The person who greeted me and took my info, Jeremy, was the best and most personable person I have had there over the years. The place was very clean and the waiting room was clean and relaxful. More
Friendly courteous service. Pay attention to detail and good notification of service need and provides service to home or other location. Pay attention to detail and good notification of service need and provides service to home or other location. More
They did a great job! They communicated well and took great care of my car. I love that they stand behind the vehicles they sell. They communicated well and took great care of my car. I love that they stand behind the vehicles they sell. More