Wilson Toyota of Ames

Very bad experience I was going to buy tires and get a front end alignment had a check engine light come on they did the check engine light service last! Put the tires on, front in alignment and told me I front end alignment had a check engine light come on they did the check engine light service last! Put the tires on, front in alignment and told me I need a new transmission!!! So they serviced my vehicle and didn’t fill the fluids not sure if they checked anything around the car other than put the tires back on,they broke a stem because my low tire indicator stays on all the time just one of the worst experiences I’ve had in Ames since I’ve been going there since 2012!!! Not sure I will be going back to Wilson’s ? More

Easy process and courteous service center workers. My 4 runner looked GREAT! I think they detailed it for me too! 😁 My 4 runner looked GREAT! I think they detailed it for me too! 😁 More

The visit was pleasant the service was good. I will continue to be a customer I will continue to be a customer More

Excellent service received from Jamie. He gave me clear explanation to my questions and gave me a thorough explanation of the service I recieved. He gave me clear explanation to my questions and gave me a thorough explanation of the service I recieved. More

It was very friendly and helpful. The staff were quick and efficient. Three more words. The staff were quick and efficient. Three more words. More

Good customer service and good work on the car I would definitely recommend this place definitely recommend this place More

Just wrote into inquire on live chat. Rhianna was very helpful. Didn't push used cars when I confirmed we wanted new. Merely suggested it and moved on to future arrivals. Brad contacted u Rhianna was very helpful. Didn't push used cars when I confirmed we wanted new. Merely suggested it and moved on to future arrivals. Brad contacted us immediately after we found one we were interested in. Trade in on my car was fair and fast and easy. More

Most of my experiences at Wilson have been great! This last time there were dirty footprints on the driver’s side floor mats and items from my glove box were left out on the floor of the passenger si This last time there were dirty footprints on the driver’s side floor mats and items from my glove box were left out on the floor of the passenger side after checking the cabin filter. Nothing earth shattering but I have not ever had things like that happen there before. More

The dealership is clean. The service did not take long and the employees are friendly. The service did not take long and the employees are friendly. More

I’ve been having my vehicles served here for about 14 years. The people have always been great and have strived to make sure everything was done right. However, the wait time on the last appointment wa years. The people have always been great and have strived to make sure everything was done right. However, the wait time on the last appointment was unacceptable. I don’t know if it’s under staffing and/or overbooking but 3 hours seems a bit extreme for an oil change & tire rotation. Coming from out of town, I don’t have the option of dropping off the vehicle and using the offered shuttle. More