
Wilson Toyota of Ames
Ames, IA
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Last two scheduled oil change maintenance visits with my Highlander have each taken over 2 hours. In the past, scheduled maintenance visits took much less time than that. Wish the wait was an hour and not Highlander have each taken over 2 hours. In the past, scheduled maintenance visits took much less time than that. Wish the wait was an hour and not 2 or more. More
Service itself was great. Not too long of a wait. Just short of 2 hours. Staff was all kind and helpful. Coffee was empty the whole time though which was unfortunate in the mo Not too long of a wait. Just short of 2 hours. Staff was all kind and helpful. Coffee was empty the whole time though which was unfortunate in the morning. More
Brendan did a great job & should be commended for his followups with me. Jamie also kept me informed & advised me that the shuttle was available. followups with me. Jamie also kept me informed & advised me that the shuttle was available. More
Wilson Toyota always does a great job of keeping my FJ Cruiser working well. Also, all of your staff works well with me and all your customers. Cruiser working well. Also, all of your staff works well with me and all your customers. More
An A+ to Jeremy Mendoza and the entire service department for their professional, informative and courteous interaction with each Wilson customer! for their professional, informative and courteous interaction with each Wilson customer! More