Wilson Toyota of Ames
Ames, IA
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I worked with Ryan. Great car salesman. I told him what I want and he led me directly to the car I bought. First test drive. He made everything simple and quick and was Great car salesman. I told him what I want and he led me directly to the car I bought. First test drive. He made everything simple and quick and was very personable. I don't remember his last name but he likes flying airplanes. I think my In-N-Out experience was an hour to an hour and a half. More
Went to plenty other dealerships. . including another local Toyota shop with horrible service, I then went to Ames and I got help right away and was respected.. I informed Sam what I w . including another local Toyota shop with horrible service, I then went to Ames and I got help right away and was respected.. I informed Sam what I was looking for and we went out looked at plenty of trucks and asked me if I wanted to take one for a test drive.. at that point I fell in love with the truck and ended up going home with a new truck that I was planning on More
I get the clear impression the dealership is slow-walking some cleanup items for the vehicle. It was agreed to take care of several items that needed attention on the vehicle but the effort has been less tha some cleanup items for the vehicle. It was agreed to take care of several items that needed attention on the vehicle but the effort has been less than stellar. We’ve purchased vehicles from Wilson before and it’s always been a good experience. That’s why we came back. The ball has been dropped on this one. More
Won’t be back- I was there for a haul repair on my 2020 Yukon Denali. The repair was so shotty! The metal trim on my doors was never replaced! So the whole car was fixed - roof, top, doors and not the trim Yukon Denali. The repair was so shotty! The metal trim on my doors was never replaced! So the whole car was fixed - roof, top, doors and not the trim-so you can still see the hail damage. My brother in law picked it up for me and when I went to drive it that next week and I looked I was shocked!!! It’s hard to find good dealers that want to do thing correctly-you do not make that list for me going forward. More