Wilson Toyota of Ames

I brought my 4Runner in for it's prepaid 55,000 mile service in March of 2013. I was told by Dan Wolf, that I did not have any more prepaid coverage, which I did. I had to call the original dealership i service in March of 2013. I was told by Dan Wolf, that I did not have any more prepaid coverage, which I did. I had to call the original dealership in Nevada to square away the problem. The Nevada dealership told me that they just needed to override the expiration date, which could be done with a click of a button. I brought my vehicle back for the scheduled service, a week later, and informed them of what the Nevada dealership had told me. After that, they were magically able to service the vehicle as the maintenance plan described. Much to my surprise, when I picked up my vehicle after service, the reminder sticker that had been placed on the upper-left-hand corner of my windshield, by Toyota of Des Moines (for previous maintenance), was removed and had ripped an ugly rectangle about 4 x 2 inches out of my windshield glare-strip tint. I was told by Scott Westercamp that there was no way for him to control the type of adhesive used by Toyota of Des Moines. Reluctantly, he told me to send a picture of the damaged window tint to him and he said "I'll see what I can do." That email was sent on March 28th, 2013. It is now April 29th, 2013 and I have not heard back. Please think twice about giving this dealership your business. More

We have had many positive experiences with this dealership and they do an outstanding job. Patrick has helped us find reliable cheap cars for our teens. He is friendly and knowledgeable and not pus dealership and they do an outstanding job. Patrick has helped us find reliable cheap cars for our teens. He is friendly and knowledgeable and not pushy.And we have found that to be true whenever we have had to talk to any of their sales and service people. We recently had an issue with Toyota itself and them covering a repair on our Sienna van and Patrick brought our concerns to the attention of upper management and they made it right. We would highly recommend this dealership. More

Bought a used 2003 VW Passat, it's a great care with low mileage. Two days later, I discovered it had a headlight out, the front tires were literally splitting in two and I need a new compressor the the A/C mileage. Two days later, I discovered it had a headlight out, the front tires were literally splitting in two and I need a new compressor the the A/C. All told, I've put nearly $2,000 into this car in the first week of ownership. While I undertand the risks of buying a used car, allowing someone to pay over $7,000 for a vehicle without informing them that it isn't even street legal is deceptive. While the staff were friendly and welcoming, it's unacceptable that they would allow a car to drive off their lot with something as simple as a headlight not working. More

great dealer and we love our 2007 chrysler sebring limited 4-door sedan, our 2007 toyota rav4 limited 4-door suv, our 2009 toyota camry le 4-door sedan, and our 2009 toyota rav4 sport 4-door suv that limited 4-door sedan, our 2007 toyota rav4 limited 4-door suv, our 2009 toyota camry le 4-door sedan, and our 2009 toyota rav4 sport 4-door suv that we baught from wilson oldsmobile,cadillac, toyota,scion and we will buy cars from them again and we loved our salesmen tron smith he was great to deal with he made our experience a great experience and we loved the environment at wilson alot and we enjoyed doing buisiness with them. More

My husband and I had researched and test drove five different makes/models over a period of time. Narrowed our choice to the Camry 4dr Le Sedan. After a not so inviting experience in Des Moines we deci different makes/models over a period of time. Narrowed our choice to the Camry 4dr Le Sedan. After a not so inviting experience in Des Moines we decided to drive to Ames for a last effort, otherwise I was going to start over in my search. Dave Ohlson met us in the parking lot, I already had the two cars picked out to test drive(had viewed their stock over the internet)options and color choice. Dave was very personable and pleasant, no pressures and he made us feel as if he wanted our business! I would highly recommend taking the short drive to Ames and working with Dave Ohlson, it was worth about a pinch over a $1000 dollars saved between DSM and Ames. More

Our first experience with Toyota and also with a large dealership. We were made to feel comfortable, and treated with courtesy and respect. While everyone was extremely professional, by the end of the d dealership. We were made to feel comfortable, and treated with courtesy and respect. While everyone was extremely professional, by the end of the day, we felt like we were talking to friends. Incredible financing choices! My husband was particularly comfortable with Matthew Peterson in finance. (That is a huge compliment.) We have always owned Chevrolets,and this is our first Toyota purchase, but we have come away believers. (Plus, our Toyota was made in Texas! - win,win.) Comfortable ride, and engineered with detail. Nice design. The way the tailgate works sold me (the "wife") before I even got in the cab. My husband also was convinced by Jim's confidence in the way the entire sale was put together. Very personable, and exuded confidence in his ability to communicate the terms. Overall, we were treated like royalty. Thanks for making our trip to Ames (over 120 miles) worth the drive. The drive home in our new truck was even nicer! More

My visit to this dealership was easy...redicualessly easy. There were so many things I thought I would have to do that they took care of. All I had to do is test drive a SUV and then sit in a chair. S easy. There were so many things I thought I would have to do that they took care of. All I had to do is test drive a SUV and then sit in a chair. Sam was great! He made me the best deal and did NOT try to push anything on me. I highly recommend him and this dealership. More

We leased a new Solara convertible with very many options. Tron spent all time time needed to make us very comfortable with every option, he set up our blue tooth and showed us how to install the boo options. Tron spent all time time needed to make us very comfortable with every option, he set up our blue tooth and showed us how to install the boot. We were introduced to our service writer Dan and he explained the service department and how to set our service appointments. Every one at the dealership was helpful and very freindly. We will continue to buy our cars at Wilson Toyota. More

We bought a 2008 Solara Convertible with mant options and Tron took the time to make sure we were comfotable with everthing. He set up our bluetooth and it works great! we made to comfortable and he made us Tron took the time to make sure we were comfotable with everthing. He set up our bluetooth and it works great! we made to comfortable and he made us feel that he valued our business. He set up our first service appointment and introduced us to Dan our service advisor. We were invited and a new customer event, the food was great and the information was really helpful. We will by our next car from Wilson's Toyota and will refer our family and freinds too!!! More

This is the third car I've bought from Eric, and I think it'll be the last for a while. He helped me get into my "dream" car - a Camry Hybrid - which I did not think would happen for at least another decad it'll be the last for a while. He helped me get into my "dream" car - a Camry Hybrid - which I did not think would happen for at least another decade. So, I see myself staying in this car until it no longer runs, and then, if Eric is still at Wilson's, you can bet he's getting my business! The first car I bought from him, he was so helpful explaining all of the details of what makes a Corolla great and even called the Nissan dealership when I said I wanted to test drive a Sentra... obviously I came back to Wilson's. My second car was also a Corolla and Eric really went above and beyond. This was the year the Corolla model changed and I had been wishing I'd gotten the deep blue it came in, but the new model had changed to a lighter royal blue. So I told him I was really wanting a 2008 LE (for the wood trim look), in blue, with tan interior and a moon roof... he could find 3 out of the 4 in the local area and ended up going out of the region to find exactly what I wanted. Of course for giggles, I test-drove a Camry this summer. So I'd made up my mind in a year or two I'd get a Camry LE. But gas mileage is a HUGE thing for me, so ultimately I really wanted a Hybrid. They got a used 2007 one in and I saw it online. Eric, like on my first Corolla, took the time to point out so many things I didn't know about it, but where he really came thru was working with management to make sure I could afford to trade in my Corolla, which wasn't even two years old yet. If he hadn't been able to help with the trade side, I wouldn't have been able to get the Hybrid. I have fallen in love with this car and I know short of winning the lottery, I'll be driving it til it drops. Thank you so much, Eric!! Matt in the finance area was also very easy to work with and helped me get a better rate than I could get at my credit union. I would definitely recommend at least letting him see what he can do for someone in financing a new vehicle. More