Wilson Toyota of Ames
Ames, IA
Filter Reviews by Keyword
By Type
Showing 3,858 reviews
one to ten about an 8 came in looking for a van. the Sienna turned out not to be appealing. Brad Baker obviously saw what I was used to driving ( a Nissan SUV) and sugges came in looking for a van. the Sienna turned out not to be appealing. Brad Baker obviously saw what I was used to driving ( a Nissan SUV) and suggested I look at a 2016 Highlander (owners car). Sold me that car after some negotiations. I am not a typical buyer. I don't care about cars and I wasn't trading anything in so the bottom line was all I was really interested in. Even though I intended to buy new, I was satisfied with a "used" low mile vehicle. The only negative is that when I called to arrange for pick up I called four times leaving messages to confirm and never received a call back. I HATE HATE HATE voice mail. You never know for sure if who you're calling ever gets the message. With no call back I still don't know. Brad was pleasant and listened to what I was wanting to do with my next vehicle. Can't say I was impressed with sales manager, no warm and fuzziness there. Oh well, not best friends anyway. Other salespeople were welcoming and attentive. good job. More
Low stress The staff was knowledgeable and helpful with all of my questions and concerns, but gave me the space I needed to make a very tough decision. The staff was knowledgeable and helpful with all of my questions and concerns, but gave me the space I needed to make a very tough decision. More
I Actually Enjoyed The Buying Experience. My background is with higher-end retail sales, unfortunately, I loathe shopping for a new vehicle. I am not exactly a "dream customer". Fortunat My background is with higher-end retail sales, unfortunately, I loathe shopping for a new vehicle. I am not exactly a "dream customer". Fortunately, Dan Holz, was very responsive to my myriad of tech questions and applied the appropriate nudges to keep this deal going forward. I was impressed with the dealership's flexibility and an amicable purchase price was decided upon. Despite being 156 miles away, Dan at Wilson Toyota, will be my first call regarding any future purchases. The child's letter adorning his office wall was pure gold and this old sales rep even learned a few things. Thank you Dan, and Wilson for the new truck. Karl More
Helpful, Friendly Car Dealer Toyota Wilson really worked to get the best deal for my budget. I was particular about what I wanted, and the patience and attention to my interests w Toyota Wilson really worked to get the best deal for my budget. I was particular about what I wanted, and the patience and attention to my interests was definitely there. I appreciated the dedication to make everything come together! More
Great Experience Brad was great to work with. He kept in touch to let us know he was working on getting us the car we wanted at the price we wanted. Brad was great to work with. He kept in touch to let us know he was working on getting us the car we wanted at the price we wanted. More
Buyerx3 This was our 3rd experience with Wilson and I don’t think we’ll ever buy a car from anyone else. From the minute you walk in the door, you are greete This was our 3rd experience with Wilson and I don’t think we’ll ever buy a car from anyone else. From the minute you walk in the door, you are greeted by smiles and friendly people. We’ve had two different salespeople and they both made the experience as good as it can be. From top to bottom - we have been thoroughly impressed by Wilson. Highly recommend them!!! More
Good Experience Brad was helpful and answered all of our questions; if he didn't know the answer right off, he went and found out for us. Brad was helpful and answered all of our questions; if he didn't know the answer right off, he went and found out for us. More
Returning Customer I am thrilled with my new car! Thanks to Brad Baker for making the dealership experience so positive. Brad was very helpful and made the whole purchas I am thrilled with my new car! Thanks to Brad Baker for making the dealership experience so positive. Brad was very helpful and made the whole purchase experience quick and painless. I highly recommend him to others! More
Sales Experience This is the fifth vehicle we purchased from Wilson. The last three were from Jamie Bruer. Jam has been great to deal with. She understood our needs This is the fifth vehicle we purchased from Wilson. The last three were from Jamie Bruer. Jam has been great to deal with. She understood our needs and worked with us to get what we needed. She makes car shopping a pleasant experience. More
Love Toyota Love my new car, Jamie was awesome to work with. The whole team was great, professional and made the process so easy and uncomplicated. I can’t say e Love my new car, Jamie was awesome to work with. The whole team was great, professional and made the process so easy and uncomplicated. I can’t say enough awesome things about Toyota in Ames. More