Wilson Toyota of Ames
Ames, IA
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Professional, Courteous, Easy, and Painless Brad at Wilson was very easy to work with and he worked for us. He knew about the vehicle we wanted and made us feel valued. He was able to answer our Brad at Wilson was very easy to work with and he worked for us. He knew about the vehicle we wanted and made us feel valued. He was able to answer our questions and kept his word about our deal. What made this experience even more remarkable was that Brad was in the midst of a family emergency and still continued to serve us. If you live in Iowa or any of the surrounding states, I encourage you to visit Wilson Toyota of Ames and ask for Brad. More
Bad customer service They sold me a highlander that turned out to have $10,000 worth of repairs needed. No exaggerating. $10,000. After I had already spent $1000 to replac They sold me a highlander that turned out to have $10,000 worth of repairs needed. No exaggerating. $10,000. After I had already spent $1000 to replace all 4 shocks. I found this out when I took it into THEIR shop to have them replace the light on the license plate because the screws were so stripped and rusted on I couldn't turn them at all. Essentially they sold me a car that wasn't even legal to drive on the road because a couple brake lights were out also but I was able to change those. I called the salesman that sold me the car, Mark Wacker, and tried to get them to help me out in any way since the repairs were basically the price of a new car. They wouldn't even give me half of what I paid for a trade in. When I bought the car, paid in full with cash, less than a month before. They also wouldn't budge on the price of the Camry I was wanting to buy instead. They claim they didn't know about all these expensive repairs but I doubt that. I also had to pay $300 for them to change the light bulb and do an inspection they should have done before they put the car for sale. They had my car for an entire week, Friday to Friday, to essentially replace a light bulb. Dealers and salesmen lie. I went to a different dealer, Honda, and they worked with me and gave me a great deal on my accord I have now. More
Need a new van we came in on Jan 18 to look at 2006 Toyota sennia and we had Nick help us he was so nice and helpful to make it work out for us we came in on Jan 18 to look at 2006 Toyota sennia and we had Nick help us he was so nice and helpful to make it work out for us More
Great dealer, great car Our dealer was Nick Miguel, We received very professional service, all our requests were promptly taken care and Nick did his best to offer us lowe Our dealer was Nick Miguel, We received very professional service, all our requests were promptly taken care and Nick did his best to offer us lower rates on the same car as compared to other Toyota dealerships in Iowa. We did not have a car before the purchase and Nick would always provide a ride for us when needed. He even brought our choice of vehicle to our house for me and my wife to test drive it instead of us going to Toyota. We were also very satisfied with the finance manager of the Toyota of Ames, who was very patient and answered all our questions carefully. I am saying this as I had a negative experience with the Toyota of DesMoines finance manager who tried to coerce me into signing a deal which I did not like, and become provocative after I sad NO DEAL ending my visit with an open argument. In summary, Toyota of Ames is a great place to buy your car, and Nick is a great dealer to work with!!! i am highly recommending both. More
Great to deal with Jamie Bruer, no BS. This trade was as good as it gets. No BS just good business. I got $2000 more for my trade than from a competitor. I love this Tacoma. This trade was as good as it gets. No BS just good business. I got $2000 more for my trade than from a competitor. I love this Tacoma. More
Great dealer experience We have used the service department at Wilson for the last couple of years and decided to buy a new 4Runner in December '18 during the year end Toyota We have used the service department at Wilson for the last couple of years and decided to buy a new 4Runner in December '18 during the year end Toyotathon. We ran into Brad in the lot and bought our 5th 4Runner two hours later. A 2017 SR5 Premium. A no fuss experience. Brad is very knowledgeable and easy to work with. We would buy from Brad again and, in fact we did! A 2018 Tundra Limited a week later...!! Brad said he would find a great deal trading my 2016 Tundra SR5 in. And he did. Brad, the dealership and the financing department are very low key. No high pressure sales experienced. Brad did a complete checkout on both vehicles and stressed he was available anytime for questions. I have taken him up on that a few times. We will continue servicing our vehicles at Wilson of Ames and buy from them again when the need arises. I should mention that there is a Toyota dealership much closer to our home...:) More
Very pleased with Wilson Toyota Once I decided to trade in my two older cars and buy a new one, the Toyota folks helped me every step of the way. Brad Baker was a thoughtful listen Once I decided to trade in my two older cars and buy a new one, the Toyota folks helped me every step of the way. Brad Baker was a thoughtful listener who was encouraging and patient, helping steer me to the vehicle that best fits my needs. Wilson Toyota serviced my old car for the last ten years, and I was always pleased with their courtesy and competence. It was a natural step to purchase my new one from them as well. More
Love our new car We have not had a new car in a long time, we are loving our new Prius V. Jamie was great to work with, she was very helpful. We bought our last car We have not had a new car in a long time, we are loving our new Prius V. Jamie was great to work with, she was very helpful. We bought our last car from Wilson’ and will continue to use them in the future. We have driven a Toyota for many years and didn’t look at anything else this time. Thank you Jamie and Wilson Toyota. More
Amazing! Had a great experience at Wilson! Tron and Jamie were very knowledgeable and helpful! All around a great experience! To top it all off it went by quic Had a great experience at Wilson! Tron and Jamie were very knowledgeable and helpful! All around a great experience! To top it all off it went by quick and painlessly! More
Amazed and surprised Ryan was knowledgeable with informational details as well as explaining with showing how everything worked. It was nice to meet a man who was caring Ryan was knowledgeable with informational details as well as explaining with showing how everything worked. It was nice to meet a man who was caring and giving us the best help. Thanks to Ryan and his staff for helping to keep this a surprise to my wife. I would be happy to return to Wilson Toyota with Ryan as my salesman for my next vehicle. More