
Wilson Toyota of Ames
Ames, IA
Filter Reviews by Keyword
By Type
Showing 3,873 reviews
Friendly with no pressure Brad is a great guy to deal with, every one there was helpful and friendly. I will make Wilson Toyota my go to place from here on out . Brad is a great guy to deal with, every one there was helpful and friendly. I will make Wilson Toyota my go to place from here on out . More
Great service. Everyone puts the customer first! I felt like my needs were put before the needs of the sales or the finance person. I did not expect that because so many place just try to trick you i I felt like my needs were put before the needs of the sales or the finance person. I did not expect that because so many place just try to trick you into buying something to fulfill their quota. Luke was awesome! More
Got the car of my dreams! I already checked out the car that I wanted online and called the dealership and was sent over to Devon. He explained the total of the car and warrant I already checked out the car that I wanted online and called the dealership and was sent over to Devon. He explained the total of the car and warranty’s that came with it, so that when I got my loan from the bank, I knew how much to pay. Great test drive, and getting the car wasn’t a hassle. I don’t think I was in the dealership longer than an 1 1/2. It was a great experience to have, especially with this being my first car purchase! Definitely would recommend to someone interested in buying a car. More
Treat me like family I really appreciate working with all the staff at Wilson. I always get treated like I am a family member in every department. This is my second purc I really appreciate working with all the staff at Wilson. I always get treated like I am a family member in every department. This is my second purchase with Wilson and cannot imagine going with another dealership. From sales to service everyone is wonderful to work with. Thank You all for taking the time to listen and make sure I got exactly what I wanted. More
Purchased a 2018 new Highlander The staff was all wonderful to work with... Very friendly no pressure... Highly recommend anyone contact them for any of their automotive needs. Than The staff was all wonderful to work with... Very friendly no pressure... Highly recommend anyone contact them for any of their automotive needs. Thank you More
Worked to find best deal We appreciated their open willingness to provide all information and work with us to negotiate a deal we could accept. We explored several models and We appreciated their open willingness to provide all information and work with us to negotiate a deal we could accept. We explored several models and trims until we decided on what would best fit our needs at this time. We especially appreciated our salesman's, Mark Wacker, patience and explanation of any questions and concerns we had. He helped us through all our changes and decisions. We went from leasing to purchasing and had no pressure from anyone. Simply a willingness to help us be where we wanted to go with car ownership. We are long time Toyota customers at Wilson's. More
Bent over backwards Even though I was purchasing a used SUV, I was treated as though it was a new Land Cruiser. Jacob Harmelink was super nice and really went out of his Even though I was purchasing a used SUV, I was treated as though it was a new Land Cruiser. Jacob Harmelink was super nice and really went out of his way to help me. Becky, the finance manager, was also wonderful. I was in a situation where I had to purchase something soon, so I visited several dealerships that day. Wilson Toyota was the only place I really felt comfortable and the only place that seemed to honestly care about my needs. I would highly recommend them. Will buy from here again. More
Great Experience! Brad Baker was great to work with; he showed us the vehicles we wanted to see; understood that we had an interest in the 2019 Toyota RAV; was very fle Brad Baker was great to work with; he showed us the vehicles we wanted to see; understood that we had an interest in the 2019 Toyota RAV; was very flexible on appointment times and was available at our convenience. No pressure but was ready to sell us a vehicle when we were ready! And Amie in Finance More
Poor customer service Planning on buying a new Rav this year. Not from this dealership! To me,good service after the sale is very important and after my experience with the Planning on buying a new Rav this year. Not from this dealership! To me,good service after the sale is very important and after my experience with the Wilson service department recently I feel they want your money and really don't care about you. Beware when your vehicle is off the warranty period! More
Excellent experience with great service Toyota's are a great product and Wilson Toyota made buying one easy. We wanted dependable transportation at a reasonable cost and our salesman -- Bra Toyota's are a great product and Wilson Toyota made buying one easy. We wanted dependable transportation at a reasonable cost and our salesman -- Brad Baker -- provided it. I would recommend this brand, this dealer, and this salesman. We have bought there before and would buy there again. More