Wilson Toyota of Ames
Ames, IA
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Excellent Service & Excellent salesman I worked with Jacob at Toyota of Ames. He was simply fantastic. He was really patient while I was indecisive of exactly what I wanted. He talked me th I worked with Jacob at Toyota of Ames. He was simply fantastic. He was really patient while I was indecisive of exactly what I wanted. He talked me through The process of getting the car as well as the paperwork I would have to fill out. We ended up finding the specific car that I wanted, unfortunately it was at another dealer. He was very intelligent on what the steps that we needed to do and explain them thoroughly to me. Eventually I got my car In the timeframe that he mentioned, as well as he kept me in the loop with updates sometimes multiple calls a day which was fantastic! Jacob is very patient, helpful, and caring towards me. I highly recommend Jacob as a dealer to work with. Thanks again Jacob. More
Good experience! I needed to trade two old vehicles for one newer dependable car for as reasonable price as possible. Brad made that happen. I drove away a happy cam I needed to trade two old vehicles for one newer dependable car for as reasonable price as possible. Brad made that happen. I drove away a happy camper! More
The Good times continue Having dealt with Ames Toyota back in the day when they were Ames Datsun, we have continued our relationship through 3 pickup trucks and numerous pers Having dealt with Ames Toyota back in the day when they were Ames Datsun, we have continued our relationship through 3 pickup trucks and numerous personal automobiles, vans and SUV's. The service and attention to detail only gets better. We have retired 2 sale personnel and been passed on to new younger salesman with the same consideration as the originals. Our longest relationship is with Dan in the service department who made a trip to the showroom to greet us and renew old friendships. We trust Dan's work and judgement without question. In downsizing from a Tundra full size pickup to a more manageable Tuscon, we were very pleased with the attention and deal that Jacob struck up on our behalf. The truck is just what we were looking for and was presented so clean and polished it is hard to drive it on the street considering the winter ice and snow melt that will cover it. But we will and are very happy with the entire operation from negotiations to final delivery. We will continue to be Wilson Toyota customers for years to come. More
Everyone played their part quite well and I left feeling lik I dealt with Brody online for a couple of days through several emails until I found a vehicle and was happy with the price. I was happy with my experi I dealt with Brody online for a couple of days through several emails until I found a vehicle and was happy with the price. I was happy with my experience at the dealership, mostly because of Ryan Smalley's patience while I was trying to get comfortable in my RAV4. I already knew it would take a while to get all the paperwork straightened out, etcetera but I was surprised at how many people actually had to get involved. Ryan was more than willing to go out of his way to get everything I wanted. He said he'd only been there for five months so I was very impressed with that. More
Car buying done easy! I had been searching for months before I found my exact vehicle of choice (color, model, trim, every thing) at Wilson Toyota of Ames. I live 180 mile I had been searching for months before I found my exact vehicle of choice (color, model, trim, every thing) at Wilson Toyota of Ames. I live 180 miles away and discovered the vehicle one night while searching the internet. I called the dealership the very next day to confirm it's availability and talked to Ryan Smalley. He was very helpful and answered all my questions. We even agreed on a price over the phone. Two days later I drove out to Ames ( a three hour plus drive for me) and picked up the car. The whole transaction took less than 30 minutes I think. Now that's how to buy a car! No games, no fuss, no back and fourth, just business done on a friendly and professional level. I've bought several cars over the years from various dealers, but have never had a shorter, smoother, and better time of it as I did here at Wilson Toyota. I'm happy!! More
Awesome dealership! This was our best experience buying a new car ever! Jacob Harmelink was very knowledgeable, honest, and easy going. He found us exactly the car we w This was our best experience buying a new car ever! Jacob Harmelink was very knowledgeable, honest, and easy going. He found us exactly the car we were looking for. He also gave us a very fair deal on our trade-in car. Everyone working there goes out of their way to make you feel comfortable and welcome! Financing was easy as well! Highly recommend! More
Best auto shopping experience ever! My vehicle shopping experience at Wilson Toyota was awesome! I never thought I’d use exemplary and auto salesman in the same sentence, but I’m going My vehicle shopping experience at Wilson Toyota was awesome! I never thought I’d use exemplary and auto salesman in the same sentence, but I’m going to. Brad Baker is an exemplary auto salesman. He is knowlegeable, friendly, and has a passion for his job and Toyota’s. Tron Smith, the Sales Manager, is an equally great guy. Their customer service is second to none. Besides finding me the perfect Toyota for my needs, we shared some laughs. An all around great experience! More
Greatest CAR purchase experience! This is my 4th new car purchase in my lifetime, AND it was my best experience! I have only owned 7 vehicles. Ryan Smalley listened to what I wanted. H This is my 4th new car purchase in my lifetime, AND it was my best experience! I have only owned 7 vehicles. Ryan Smalley listened to what I wanted. He assisted me in finding me that right car for ME. Wilson Toyota of Ames gave me a fair deal on my trade in and was 1/3 more than other competitor dealership I had visited. The financing was made easy. There will be "NO" remorse buying here! THANK YOU Ryan and Becky!!! More
2018 Prius purchase We had a good experience with Wilson's. The salesperson was knowledgeable and friendly and the business office was very efficient in processing the p We had a good experience with Wilson's. The salesperson was knowledgeable and friendly and the business office was very efficient in processing the paperwork. I plan to use Wilson's for my service work and would definitely talk to them before buying another Toyota. More
Outstanding Dealership across Sales and Service Wilson Toyota staff in both Sales and Service are very friendly and customer oriented. All staff are very competent and treat you, the customer, with Wilson Toyota staff in both Sales and Service are very friendly and customer oriented. All staff are very competent and treat you, the customer, with respect and make sure all your concerns, questions, etc. are addressed and answered. Staff go the the extra mile to be sure you are well informed and understand everything. We just bought a new 2019 Avalon Hybrid Limited from Luke Wandling and he was outstanding working through all the details of the purchase and getting us to a number we were very comfortable to finalize purchasing our second Avalon from Wilson Toyota. The outstanding Service we have experienced at Wilson the past 5 years with our first Avalon also played a major role in our decision to purchase from Wilson Toyota again even though we live much closer to another Toyota Dealership. The day we picked up our new Avalon Luke was ill and not able to be there, so Like had Brad Baker deliver the car tour. Brad was outstanding and took all the time we needed to get us oriented to our new vehicle. We highly recommend Wilson Toyota to anyone looking to purchase and/or service a Toyota vehicle. More