
Wilson Toyota of Ames
Ames, IA
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A+ Sales and service We experienced outstanding service from the Sales and Finance folks. They made buying our new Tundra a great experience. As a long time Toyota custo We experienced outstanding service from the Sales and Finance folks. They made buying our new Tundra a great experience. As a long time Toyota customers, this was by far the BEST dealership we've been too!! More
Awesome Service! Luke & Ryan were top notch, and worked with me to find excatly what I wanted in a vehicle. The entire process was smooth and stress free! Luke & Ryan were top notch, and worked with me to find excatly what I wanted in a vehicle. The entire process was smooth and stress free! More
Ask more questions Luke and Becky worked very hard to get this car for me. I like the way my car looks sitting in the driveway. The people at Wilson’s work very hard to Luke and Becky worked very hard to get this car for me. I like the way my car looks sitting in the driveway. The people at Wilson’s work very hard to make sure one gets what they want. If they don’t the correct questions weren’t asked. More
Good experience I found a car quickly and easily working with Jacob. Jacob got to know my lifestyle, listened to my requirements regarding features and pricing, and I found a car quickly and easily working with Jacob. Jacob got to know my lifestyle, listened to my requirements regarding features and pricing, and stayed after hours to explain financing. I also worked with Janessa who was knowledgeable and had a great sense of humor. Wilson Toyota is a very busy place but full of kind and helpful people. More
Friendly and Fair I thought I knew what I wanted and Kari found me something even better. They got it priced where I couldn’t say no and I am very satisfied with the wh I thought I knew what I wanted and Kari found me something even better. They got it priced where I couldn’t say no and I am very satisfied with the whole experience. Thanks for being great to work with in our local community. More
Purchase of a new Rav4 Our experience was very good, no pressure. Jacob worked with us and located a new vehicle with the colors and equipment we wanted. He spent time answ Our experience was very good, no pressure. Jacob worked with us and located a new vehicle with the colors and equipment we wanted. He spent time answering questions and pointing out features and how to use them. Our past experience with Wilson Toyota was also fine. More
Customer For Life We made an unplanned purchase at Wilson Toyota after my husband's car was totaled. We were previous customers, having purchased a new RAV4 6 years ago We made an unplanned purchase at Wilson Toyota after my husband's car was totaled. We were previous customers, having purchased a new RAV4 6 years ago. After looking around the area, we knew that we would eventually make our purchase with Wilson due to their selection and outstanding customer service. Since our previous salesperson now works in a different department, I called the sales line and talked with Ryan P. I emailed with questions about vehicles on their lot, and he was quick to respond. He worked quickly to have a car cleaned up that had been newly traded in. When we arrived, he met us at the door and answered all our questions. We soon decided to purchase the car, and were very happy to purchase it right in our price range. After the car was fully detailed, Ryan met us at the door again when we picked it up. We worked with Becky on financing, and that process couldn't have been easier. While we were working on signing papers, Ryan was nice enough to put a set of all weather mats in the car that he had on hand, since the car had no mats. We will certainly be customers for life, and look forward to our next vehicle purchase with Wilson! More
Fast and Easy Easy buying experience with no pressure. Asked me what I wanted and catered the experience around it. No hassle test drive and offered very good in ho Easy buying experience with no pressure. Asked me what I wanted and catered the experience around it. No hassle test drive and offered very good in house financing. More
Purchase of a new car Kari and staff were very helpful in explaining the features of the new car as well as assisting in the transfer of my old car. Kari and staff were very helpful in explaining the features of the new car as well as assisting in the transfer of my old car. More
Appreciate the extra effort We recently purchased a "no hassle" used Highlander from Wilson. Our sales person JaCob was super friendly and went above and beyond in his willingnes We recently purchased a "no hassle" used Highlander from Wilson. Our sales person JaCob was super friendly and went above and beyond in his willingness to serve us. The "no hassle" distinction meant that we purchased the vehicle "as is." However one week after purchasing the vehicle, the engine oil cap came off due to not being properly tightened. I contacted Jacob, and in an effort to correct the situation, he gave me a "3000 mile/3 month" power train warranty at no charge, in order to insure that no problems had incurred due to the oil cap problem. I appreciate Jacob's customer service, and would recommend him without question. More