Wilson Toyota of Ames

Purchase of a new Rav4 Our experience was very good, no pressure. Jacob worked with us and located a new vehicle with the colors and equipment we wanted. He spent time answ Our experience was very good, no pressure. Jacob worked with us and located a new vehicle with the colors and equipment we wanted. He spent time answering questions and pointing out features and how to use them. Our past experience with Wilson Toyota was also fine. More

Customer For Life We made an unplanned purchase at Wilson Toyota after my husband's car was totaled. We were previous customers, having purchased a new RAV4 6 years ago We made an unplanned purchase at Wilson Toyota after my husband's car was totaled. We were previous customers, having purchased a new RAV4 6 years ago. After looking around the area, we knew that we would eventually make our purchase with Wilson due to their selection and outstanding customer service. Since our previous salesperson now works in a different department, I called the sales line and talked with Ryan P. I emailed with questions about vehicles on their lot, and he was quick to respond. He worked quickly to have a car cleaned up that had been newly traded in. When we arrived, he met us at the door and answered all our questions. We soon decided to purchase the car, and were very happy to purchase it right in our price range. After the car was fully detailed, Ryan met us at the door again when we picked it up. We worked with Becky on financing, and that process couldn't have been easier. While we were working on signing papers, Ryan was nice enough to put a set of all weather mats in the car that he had on hand, since the car had no mats. We will certainly be customers for life, and look forward to our next vehicle purchase with Wilson! More

Fast and Easy Easy buying experience with no pressure. Asked me what I wanted and catered the experience around it. No hassle test drive and offered very good in ho Easy buying experience with no pressure. Asked me what I wanted and catered the experience around it. No hassle test drive and offered very good in house financing. More

Purchase of a new car Kari and staff were very helpful in explaining the features of the new car as well as assisting in the transfer of my old car. Kari and staff were very helpful in explaining the features of the new car as well as assisting in the transfer of my old car. More

Appreciate the extra effort We recently purchased a "no hassle" used Highlander from Wilson. Our sales person JaCob was super friendly and went above and beyond in his willingnes We recently purchased a "no hassle" used Highlander from Wilson. Our sales person JaCob was super friendly and went above and beyond in his willingness to serve us. The "no hassle" distinction meant that we purchased the vehicle "as is." However one week after purchasing the vehicle, the engine oil cap came off due to not being properly tightened. I contacted Jacob, and in an effort to correct the situation, he gave me a "3000 mile/3 month" power train warranty at no charge, in order to insure that no problems had incurred due to the oil cap problem. I appreciate Jacob's customer service, and would recommend him without question. More

Great Experience! The staff was helpful, experienced, knowledgeable, and the time spent was very short and convenient. There was a small amount of damaged incurred dur The staff was helpful, experienced, knowledgeable, and the time spent was very short and convenient. There was a small amount of damaged incurred during detailing and they were fair in fully disclosing it and offering a discount as a well as repair. More

Quality service Staff are professional and helpful Staff are friendly and want you to be satisfied When getting car service or purchasing a car There is no high p Staff are professional and helpful Staff are friendly and want you to be satisfied When getting car service or purchasing a car There is no high pressure in buying a car More

Smoooooth! Brad, Tron and Becky made this the smoothest carnpurchase I have ever experienced. I expected to be there for 2+ hrs. They had me out the door in les Brad, Tron and Becky made this the smoothest carnpurchase I have ever experienced. I expected to be there for 2+ hrs. They had me out the door in less than 1. Great experience!! More

Heaven I went there looking for maybe a car and left there not only with a car of my dreams but I car that will last me for another 10 years. I couldn’t be m I went there looking for maybe a car and left there not only with a car of my dreams but I car that will last me for another 10 years. I couldn’t be more proud and excited as I am right now. Janessa was so helpful and amazing. I won’t go to anyone else to buy a car from. More

Great experience They delivered our new truck to our office for us which saved us time. Everyone was pleasant and professional throughout the process. Quick and easy p They delivered our new truck to our office for us which saved us time. Everyone was pleasant and professional throughout the process. Quick and easy purchase. More