Wilson Toyota of Ames

Quick but it left me with questions. I was in and out of the service center in less than 20 minutes. In that time they were supposed to have rotated the tires and changed the oil, topped I was in and out of the service center in less than 20 minutes. In that time they were supposed to have rotated the tires and changed the oil, topped off the fluids, and checked everything else. They were supposed to show me the filters but didn't. I had asked for that one thing to happen. The young service rep. seemed more interested in leaving for the day then actually answering questions. When I asked if they had done something, he said yes and then pointed at the paper and walked away. The car drove okay after leaving the dealer so I guess they did at least fill the tires with air but sometimes speed with little actual customer interaction leaves you wondering what didn't they do. questions. If all I wanted was speed then I would go to Jiffy Lube and leave with more of the same thoughts and probably pay more. I go to Wilson's because that is where I bought the car but leaving with all these questions will cause me to when I buy the next car to go someplace else. More

Just Cruising & Observing We had no intention of buying the first day we stopped at your dealership . We stopped our vehicle and looked at a couple of Tacoma's . We had no intention of buying the first day we stopped at your dealership . We stopped our vehicle and looked at a couple of Tacoma's . Kari came out of the building and greeted us . She was friendly , courteous, and ambitious . We talked briefly and she showed me a vehicle that fit what I was looking for (listening carefully) . She gave us a very brief pitch on why we would like this particular truck . Not aggressively ! I would have left if she would have been aggressive . She asked us our names etc and it was sincere --not canned . LIke she sincerely WANTED to know us ! Asked me if I would like a brochure on the truck ? I said yes . She went and got it and gave me her card . Told me to call or come back if I wanted to drive it etc . I said I would do that ! I have sold vehicles --I know a good salesperson when I see one--Kari is a great Salesperson ! Through the entire process she has been there and helped me . Now, I am the proud owner of a Toyota Tacoma ! I could have purchased a Tacoma in Carroll but I was struck with Kari's ambition, and sales knowledge and felt it was worth driving the extra miles to purchase from Wilson Toyota ! People make the difference--not the product !~ Character shines through on everyone and is easily noticed ! Everyone I met at the dealership was helpful . More

Never been happier while buying a car Jacob was upfront and honest about everything which made buying a car so much easier. I already knew I wanted a Camry but he helped me find the right Jacob was upfront and honest about everything which made buying a car so much easier. I already knew I wanted a Camry but he helped me find the right model for me. He was understanding and far from pushy! I would recommend him to everyone! More

Great Customer Service Jacob was very friendly. He took the time to show me how to use all the features of the car. He was patient with all of my questions and worked with Jacob was very friendly. He took the time to show me how to use all the features of the car. He was patient with all of my questions and worked with me to get all of my needs met. He was not pushy at all. He was very knowledgeable about features that different years/trims had on different models. More

Great customer service Mark Wacker was very friendly, kind and patient in helping us find a car that was right for us. It was great having the car delivered to our home. Mark Wacker was very friendly, kind and patient in helping us find a car that was right for us. It was great having the car delivered to our home. More

Time for a new Toyota! We have purchased Toyota vehicles for almost 40 years. We appreciate their reliability and the construction of a sturdy, safe car. We've had Tercels We have purchased Toyota vehicles for almost 40 years. We appreciate their reliability and the construction of a sturdy, safe car. We've had Tercels, Corollas, Camry, and 2 Prius vehicles. Brad Baker is an excellent salesman for Toyota. He is knowledgeable and easy to work with. He listens to us to determine what we want and works hard to find what works best for us. We'll be back again when we need our next car. I'd like Toyota to know they should limit the shiny metal rings and shiny dashboard surfaces. When the sun hits just right, the reflection is terrible. It could be a safety issue. More

An excellant experience We have been dealing with Wilson's for over 25 years and have always had a pleasant experience. The sales person, Ryan Pervier, is knowledgeable and h We have been dealing with Wilson's for over 25 years and have always had a pleasant experience. The sales person, Ryan Pervier, is knowledgeable and helpful. The customer service department and the vehicle service and maintenance people are always first rate. For our last several purchases, we have not even looked at another dealership. We know where we want to do business and the positive experience always reinforces that. More

Brad is a superstar!! This was the best dealership experience I’ve had by far! Brad was a superstar looking for the best deal for me and my situation. He never gave up on m This was the best dealership experience I’ve had by far! Brad was a superstar looking for the best deal for me and my situation. He never gave up on me :). He was very professional from start to finish in the process and made me feel at ease with my purchase. I’m in a new Corolla and I love it. I shall name it Lola the Corolla. Brad you’re the best!! Go see him guys. More

Pleasant experience. Entire experience was pleasant. Treated us with respect. Ryan’s knowledge of the vehicle was excellent. Ryan and Steve were great to work with. I hav Entire experience was pleasant. Treated us with respect. Ryan’s knowledge of the vehicle was excellent. Ryan and Steve were great to work with. I have already recommended your dealership to several people. More

SiennAnaToyota Mejor lugar para comprar por que buscan la manera de que obtengas exactamente lo que buscas para salir manejando. Aunque definitivamente pienso que n Mejor lugar para comprar por que buscan la manera de que obtengas exactamente lo que buscas para salir manejando. Aunque definitivamente pienso que necesitan personal bilingüe. Best place to buy because they are looking for a way to get exactly what you want to get out driving. Although I think they definitely need bilingual staff. More