Wilson Toyota of Ames

Air bag recall Wilson Toyota is without hesitation one of rhe most pleasant, customer concerned large dealer automotive centers that I have experienced. Their fr Wilson Toyota is without hesitation one of rhe most pleasant, customer concerned large dealer automotive centers that I have experienced. Their front end greeting/inprocessing personnel (service advisor) go out of their way to help and to see that all your needs are COMFORTABLY met!!!! More

Courteous, rational service. I came in intending to research a car that I might purchase in a month after vacation. Brad recognized that this was special and a good fit for me, an I came in intending to research a car that I might purchase in a month after vacation. Brad recognized that this was special and a good fit for me, and worked with me to make it less of a financial burden and more of a no brainers to take it home the next day. I was impressed and appreciative of the communication and accommodation made for me in buying a used car on an unsure budget. More

Oil change Service was friendly and prompt. The price was more than fair. The only glitch is I have asked them to replace an interior bulb the two times I have t Service was friendly and prompt. The price was more than fair. The only glitch is I have asked them to replace an interior bulb the two times I have taken my Tundra there, and they beg ected if both times. More

Prompt Good customer service. Helpful in giving a quote for tires and air filter. Staff explained what they did to my car. Easy to get an appointment. Good customer service. Helpful in giving a quote for tires and air filter. Staff explained what they did to my car. Easy to get an appointment. More

Great! CJ was great to work with and very knowledgeable about the car I wanted and helped me to make the right purchase for my needs CJ was great to work with and very knowledgeable about the car I wanted and helped me to make the right purchase for my needs More

Disappointed I was treated incredibly unprofessionally and they left my passenger side floor covered in leaves following replacing the air filter. The young man ha I was treated incredibly unprofessionally and they left my passenger side floor covered in leaves following replacing the air filter. The young man handling my service made a few short sarcastic comments about my dealership back home that I have used for over 6 years, it didn’t look good and it didn’t bode well with me for those types of comments to be being made about someone else’s business. More

Early appt yielded fast service; not all requests addressed. I requested an routine oil change and to have the wheel bearing checked. In the end the bearings were not checked. I was told to make another appoint I requested an routine oil change and to have the wheel bearing checked. In the end the bearings were not checked. I was told to make another appointment. More

Tire change I was in for my 25k check up. My tires were rated a 7. A week later the service guy same guy said my tires were a 5. I don't believe I ran off 2 tread I was in for my 25k check up. My tires were rated a 7. A week later the service guy same guy said my tires were a 5. I don't believe I ran off 2 tread numbers in a week so not consistent. Was kind of rude about the situation of my ruined tire. Says well I've seen 400 people since you were here.. I can find other places to buy cars. More

Purchased Prius LE Jacob was a very personable, professional knew his product. Very helpful. He gave us as much time as we needed. Dealt with a lot of sales people and Jacob was a very personable, professional knew his product. Very helpful. He gave us as much time as we needed. Dealt with a lot of sales people and I rate Jacob as excellent in all ways one can be rated. I shall recommend this dealership and its staff to everybody I know. More

Toyota schedule maintenance & recall Scheduling the appointment was very easy. I showed up on time and they took my vehicle in for the repair. Staff was very friendly and courteous. Scheduling the appointment was very easy. I showed up on time and they took my vehicle in for the repair. Staff was very friendly and courteous. More