Wilson Toyota of Ames

Disappointed I was treated incredibly unprofessionally and they left my passenger side floor covered in leaves following replacing the air filter. The young man ha I was treated incredibly unprofessionally and they left my passenger side floor covered in leaves following replacing the air filter. The young man handling my service made a few short sarcastic comments about my dealership back home that I have used for over 6 years, it didn’t look good and it didn’t bode well with me for those types of comments to be being made about someone else’s business. More

Early appt yielded fast service; not all requests addressed. I requested an routine oil change and to have the wheel bearing checked. In the end the bearings were not checked. I was told to make another appoint I requested an routine oil change and to have the wheel bearing checked. In the end the bearings were not checked. I was told to make another appointment. More

Tire change I was in for my 25k check up. My tires were rated a 7. A week later the service guy same guy said my tires were a 5. I don't believe I ran off 2 tread I was in for my 25k check up. My tires were rated a 7. A week later the service guy same guy said my tires were a 5. I don't believe I ran off 2 tread numbers in a week so not consistent. Was kind of rude about the situation of my ruined tire. Says well I've seen 400 people since you were here.. I can find other places to buy cars. More

Purchased Prius LE Jacob was a very personable, professional knew his product. Very helpful. He gave us as much time as we needed. Dealt with a lot of sales people and Jacob was a very personable, professional knew his product. Very helpful. He gave us as much time as we needed. Dealt with a lot of sales people and I rate Jacob as excellent in all ways one can be rated. I shall recommend this dealership and its staff to everybody I know. More

Toyota schedule maintenance & recall Scheduling the appointment was very easy. I showed up on time and they took my vehicle in for the repair. Staff was very friendly and courteous. Scheduling the appointment was very easy. I showed up on time and they took my vehicle in for the repair. Staff was very friendly and courteous. More

Brought Avalon in for normal service Good experience both in service and sales ...while waiting for Avalon being serviced, met Jacob to look at future purchase of a Highlander and looked Good experience both in service and sales ...while waiting for Avalon being serviced, met Jacob to look at future purchase of a Highlander and looked at pricing More

Great customer service!! Wilson's always go the extra mile to make sure you are satisfied. Everything is always First Class !! Best sales and service providers in Iowa! !! Wilson's always go the extra mile to make sure you are satisfied. Everything is always First Class !! Best sales and service providers in Iowa! !! More

Service We have been very happy with the service here. This service department is part of the reason we have purchased our vehicles at Wilson Toyota. They are We have been very happy with the service here. This service department is part of the reason we have purchased our vehicles at Wilson Toyota. They are the only service center we use for our Toyotaa More

Airbag Recall Service Took our Sienna in for service related to an airbag recall. Our service tech was very friendly and helpful. Our vehicle was washed and vacuumed and wa Took our Sienna in for service related to an airbag recall. Our service tech was very friendly and helpful. Our vehicle was washed and vacuumed and was ready to go when we picked it up! We are new here in Ames (though this is our second or third visit to Wilson Toyota since we own two Toyota's), I just wish the waiting area was as nice as the one at Rudy Luther Toyota in Golden Valley, MN, where I purchased and serviced vehicles at for almost 30 years. They offered cookies, bananas, and a variety of coffee selections. More

In and Out no nonsense Service! Get me in, out and on my way in 40 mins! Great Friendly Customer Service, told me what was going on and told me my options. Get me in, out and on my way in 40 mins! Great Friendly Customer Service, told me what was going on and told me my options. More