Wilson Toyota of Ames
Ames, IA
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Great service Based upon many years using quilon service.i have nothing more to say. I recommend the service department.i have also purchased over 7 new cars and ea Based upon many years using quilon service.i have nothing more to say. I recommend the service department.i have also purchased over 7 new cars and each time the experience has been good. More
They are the only ones I trust with my Highlander I purchased my 2004 Highlander from Wilson Toyota when it was new and have taken it to them exclusively for servicing ever since. They are the only on I purchased my 2004 Highlander from Wilson Toyota when it was new and have taken it to them exclusively for servicing ever since. They are the only ones I trust to maintain it and it has been running flawlessly for the past 15 years. I love my Highlander and the staff at Wilson Toyota! Testament to this is the fact that I drive from Des Moines to Ames to have them service it, even though it is almost an hour and a half round-trip drive. More
Professional The employees were very friendly and diagnosed what was wrong with my car quickly and answered my questions honestly. I would definitely go back again The employees were very friendly and diagnosed what was wrong with my car quickly and answered my questions honestly. I would definitely go back again. More
Fix a flat/replace spare When I called to see if I needed an appointment, yes... I was told about a half an hour... reality - a full hour!!?? I wouldn’t mind an honest estimat When I called to see if I needed an appointment, yes... I was told about a half an hour... reality - a full hour!!?? I wouldn’t mind an honest estimate of time!! More
Air bag recall Wilson Toyota is without hesitation one of rhe most pleasant, customer concerned large dealer automotive centers that I have experienced. Their fr Wilson Toyota is without hesitation one of rhe most pleasant, customer concerned large dealer automotive centers that I have experienced. Their front end greeting/inprocessing personnel (service advisor) go out of their way to help and to see that all your needs are COMFORTABLY met!!!! More
Courteous, rational service. I came in intending to research a car that I might purchase in a month after vacation. Brad recognized that this was special and a good fit for me, an I came in intending to research a car that I might purchase in a month after vacation. Brad recognized that this was special and a good fit for me, and worked with me to make it less of a financial burden and more of a no brainers to take it home the next day. I was impressed and appreciative of the communication and accommodation made for me in buying a used car on an unsure budget. More
Oil change Service was friendly and prompt. The price was more than fair. The only glitch is I have asked them to replace an interior bulb the two times I have t Service was friendly and prompt. The price was more than fair. The only glitch is I have asked them to replace an interior bulb the two times I have taken my Tundra there, and they beg ected if both times. More
Amazing This is the best dealership I've ever been to. the sales staff is professional and friendly. this is the only dealership i will ever use. This is the best dealership I've ever been to. the sales staff is professional and friendly. this is the only dealership i will ever use. More
Prompt Good customer service. Helpful in giving a quote for tires and air filter. Staff explained what they did to my car. Easy to get an appointment. Good customer service. Helpful in giving a quote for tires and air filter. Staff explained what they did to my car. Easy to get an appointment. More
Great! CJ was great to work with and very knowledgeable about the car I wanted and helped me to make the right purchase for my needs CJ was great to work with and very knowledgeable about the car I wanted and helped me to make the right purchase for my needs More