Wilson Toyota of Ames

Improved service I had a new female service rep that went out of her way to make sure my visit was a positive one. Refreshing and much appreciated. I had a new female service rep that went out of her way to make sure my visit was a positive one. Refreshing and much appreciated. More

Excellent sales experience Janessa Tron and Amy were all excellent to work with. Very friendly and helpful and made sure to get me into the right vehicle for my needs! Janessa Tron and Amy were all excellent to work with. Very friendly and helpful and made sure to get me into the right vehicle for my needs! More

Oil change I purchased my car 3 months ago. I took it in for scheduled oil change. The only complaint would be when I came to pick up my car the keys were in the I purchased my car 3 months ago. I took it in for scheduled oil change. The only complaint would be when I came to pick up my car the keys were in the ignition outside in an unlocked car. Had my car gotten stolen who’s fault would of that been? Doesn’t seem like they cared too much after just buying a car from them. More

Pleasant, no pressure buying experience Jacob was so easy to work with! He answered all my questions and made the experience actually enjoyable. If Jacob is still at Wilson the next time I g Jacob was so easy to work with! He answered all my questions and made the experience actually enjoyable. If Jacob is still at Wilson the next time I go to purchase a vehicle I definitely want to work with him again. More

They are better than at least one other in town! Room to gro My experience at Wilson Toyota was better than what I expected. However I was pleasenrly surprised when they added TTL fees on the top of the purchase My experience at Wilson Toyota was better than what I expected. However I was pleasenrly surprised when they added TTL fees on the top of the purchase fees to the document without ever talking about it with me and then latter said that they did it in front of me. That was a plain lie. I know that the TTL fees were to be added on the top of the purchase prices but it could have been clearer earlier than an assertion later. Sales person was Fair. I had to take the car to the body shop and I hoped the communication went more clearer, I wanted more repairs done than what I received regardless of the price and I told them that clearly when I made the payment. Brady who took me to the test drive gave me the first impression of Wilson Toyota was beyond what I expected. But clearly it varies person to person. Ryan was accomodating with the needs. The manager was fair. Overall I recommend Wilson Toyota over at least one other in town. To say more than this I just don’t have enough information. They can do better! More

Purchase of new 2019 Highlander XLE My family has bought 4 vehicles from Wilson Toyota of Ames and I just purchased #5! I worked with both Jacob Harmelink and Josh Holz and they worked e My family has bought 4 vehicles from Wilson Toyota of Ames and I just purchased #5! I worked with both Jacob Harmelink and Josh Holz and they worked effortless to get me the best deal possible! In our previous experiences, Wilson always worked with us with the same effort! I highly recommend this dealership as they'll work hard for you!! Thanks Jacob and Josh!! :) More

friendly service and on time promise on completion have purchased several vehicles here and have always been treated very well.....both on sales and service. Would definitely return to Wilson in the fu have purchased several vehicles here and have always been treated very well.....both on sales and service. Would definitely return to Wilson in the future. More

Brake repair Very accommodating with my schedule, great service and personnel! I called on short notice and they were able to work my vehicle in...great service! Very accommodating with my schedule, great service and personnel! I called on short notice and they were able to work my vehicle in...great service! More

2017 highlander Quick service, friendly & reliable. I just wish they’d wash your vehicle before leaving. Always had that at my Honda dealership. Was s nice gesture. Quick service, friendly & reliable. I just wish they’d wash your vehicle before leaving. Always had that at my Honda dealership. Was s nice gesture. More

Brad Baker Was The Best !!! We have purchased Several Toyotas at Wilson Toyota over the years and each time we have had a exceptional experience from beginning to end. This time We have purchased Several Toyotas at Wilson Toyota over the years and each time we have had a exceptional experience from beginning to end. This time was no exception. Our Sales Person Brad Baker was extremely helpful form the very start and all along the way. Brad not only knows his business but he is perhaps the most personable, humorous and upbeat person I have met in along time. If you're looking for a vehicle at Wilson Toyota be sure to ask for him. Our daughter and her husband were also helped by Brad Baker when they bought their new Toyota last winter and they felt the same way about Brad as we do. More