
Wilson Toyota of Ames
Ames, IA
Filter Reviews by Keyword
By Type
Showing 3,873 reviews
Bought a Chevy We purchased a used Chevy from them. Austin stayed late to help us as we are 2 hours away. I feel we got a great deal. We did find some damage after p We purchased a used Chevy from them. Austin stayed late to help us as we are 2 hours away. I feel we got a great deal. We did find some damage after purchase as it was storming while we looked and test drive and could not see it. But overall satisfied. More
They were fast, efficient and told me what had been done. I have used Wilson Toyota to service the car since it was purchased. I feel they do a good jab and are very helpful in answering any questions I may h I have used Wilson Toyota to service the car since it was purchased. I feel they do a good jab and are very helpful in answering any questions I may have. I feel they treat me well. More
The best Customer service, and explanation of services were great. Wonderful job done! I will always plan on returning to Wilson Toyota for my Avalon and Pri Customer service, and explanation of services were great. Wonderful job done! I will always plan on returning to Wilson Toyota for my Avalon and Prius. More
Great Experience! I had a great experience at Wilson Toyota. I have never purchased a vehicle before and everyone involved made the whole process very smooth! I was mad I had a great experience at Wilson Toyota. I have never purchased a vehicle before and everyone involved made the whole process very smooth! I was made to feel very comfortable through the process and felt that my agent went above and beyond to help me. More
Awesome service I will not go to any other dealer. I told them what I wanted and required. They reviewed the list and found the best fit for me. The salesman did n I will not go to any other dealer. I told them what I wanted and required. They reviewed the list and found the best fit for me. The salesman did not pressure me and he was very knowledgeable of the cars he sold. The finance lady was also awesome. I have never had finance paperwork take so little time. I would say it took me less than a half hour. I appreciate the friendliness of the dealership. I will be back for service and my next purchase More
Unmet expectations When arriving for an appointment I was informed that my wait would be an hour and 20 minutes due to others coming in with tire emergencies. If I have When arriving for an appointment I was informed that my wait would be an hour and 20 minutes due to others coming in with tire emergencies. If I have an appointment others should have to wait, not me. More
best service We have always been treated well when we come in. We have now bought 3 vehicles from Wilson and used Ryan for all those purchases. We will be back in We have always been treated well when we come in. We have now bought 3 vehicles from Wilson and used Ryan for all those purchases. We will be back in the spring for our daughters car. More
Door lock issue After purchasing the 2014 prius we found that the front door locks we not working. We purchased the car as-is but we took it back and I stated that I After purchasing the 2014 prius we found that the front door locks we not working. We purchased the car as-is but we took it back and I stated that I felt the door lock should be fixed by the dealer. They agreed and now everything is working. More
Friendly, Helpful, Understanding I am 21 years old and wanted a 2019 Toyota Prius L Eco. They didn’t have one in stock but after a test drive in the XLE trim they worked with me on th I am 21 years old and wanted a 2019 Toyota Prius L Eco. They didn’t have one in stock but after a test drive in the XLE trim they worked with me on the price to get it in my budget. Very helpful, wont try to screw you over and willing to help you get the car you want! Brad Baker was my sales consultant and he couldn’t have been better! More
Lies lies lies Will never go back to this service department! We went to get oil changed for 25,000 miles Toyota care and were told we couldn’t because we were too f Will never go back to this service department! We went to get oil changed for 25,000 miles Toyota care and were told we couldn’t because we were too far over. We had been about 600 miles over for each oil change or at about 28000. Set an appointment and drive an hour to get there and we’re turned away! Was told too bad even though their employee schedule is knowing how many miles we had. Places sucks! More