Wilson Toyota of Ames

Great Service Thought I would be there for 1-2 hours. Done in 20 minutes! Have always been impressed with the sales and service department at Wilson! Thought I would be there for 1-2 hours. Done in 20 minutes! Have always been impressed with the sales and service department at Wilson! More

Very polite and efficient. The people were all genuinely kind and friendly and service done in honest and fair way. I feel I can trust Wilson’s to do an excellent job every time The people were all genuinely kind and friendly and service done in honest and fair way. I feel I can trust Wilson’s to do an excellent job every time and never worry about being “ripped off “. More

It was great! Got in and out! They were all very friendly and come out if other things need done and explain but don't make you feel pressured to fix it. They were all very friendly and come out if other things need done and explain but don't make you feel pressured to fix it. More

Friendly, informative, We had a fun and friendly experience while shopping for a new vehicle at Wilson Toyota in Ames, IA Austin See was great to work with. We had a fun and friendly experience while shopping for a new vehicle at Wilson Toyota in Ames, IA Austin See was great to work with. More

New Car I really enjoyed how smoothy it went buying my first car! Jackson helped with answering all the questions I had and he found just what i was looking f I really enjoyed how smoothy it went buying my first car! Jackson helped with answering all the questions I had and he found just what i was looking for! I'm very happy with the outcome! More

Improved service I had a new female service rep that went out of her way to make sure my visit was a positive one. Refreshing and much appreciated. I had a new female service rep that went out of her way to make sure my visit was a positive one. Refreshing and much appreciated. More

Excellent sales experience Janessa Tron and Amy were all excellent to work with. Very friendly and helpful and made sure to get me into the right vehicle for my needs! Janessa Tron and Amy were all excellent to work with. Very friendly and helpful and made sure to get me into the right vehicle for my needs! More

Oil change I purchased my car 3 months ago. I took it in for scheduled oil change. The only complaint would be when I came to pick up my car the keys were in the I purchased my car 3 months ago. I took it in for scheduled oil change. The only complaint would be when I came to pick up my car the keys were in the ignition outside in an unlocked car. Had my car gotten stolen who’s fault would of that been? Doesn’t seem like they cared too much after just buying a car from them. More

Pleasant, no pressure buying experience Jacob was so easy to work with! He answered all my questions and made the experience actually enjoyable. If Jacob is still at Wilson the next time I g Jacob was so easy to work with! He answered all my questions and made the experience actually enjoyable. If Jacob is still at Wilson the next time I go to purchase a vehicle I definitely want to work with him again. More

They are better than at least one other in town! Room to gro My experience at Wilson Toyota was better than what I expected. However I was pleasenrly surprised when they added TTL fees on the top of the purchase My experience at Wilson Toyota was better than what I expected. However I was pleasenrly surprised when they added TTL fees on the top of the purchase fees to the document without ever talking about it with me and then latter said that they did it in front of me. That was a plain lie. I know that the TTL fees were to be added on the top of the purchase prices but it could have been clearer earlier than an assertion later. Sales person was Fair. I had to take the car to the body shop and I hoped the communication went more clearer, I wanted more repairs done than what I received regardless of the price and I told them that clearly when I made the payment. Brady who took me to the test drive gave me the first impression of Wilson Toyota was beyond what I expected. But clearly it varies person to person. Ryan was accomodating with the needs. The manager was fair. Overall I recommend Wilson Toyota over at least one other in town. To say more than this I just don’t have enough information. They can do better! More