Wilson Toyota of Ames
Ames, IA
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Completely positive experience! Brad Baker was a super salesman---informed, engaged, and communicative (we're former speech coaches, so we pay attention to interpersonal communicatio Brad Baker was a super salesman---informed, engaged, and communicative (we're former speech coaches, so we pay attention to interpersonal communication!) He was able to answer questions about the RAV4 hybrid that local salespeople could not, located a RAV4 in transit that met our specifications, and then worked very hard to add the extras (a hitch, a promise for delivery if necessary--we're from out of state and just dropped by Wilson Toyota to look at inventory) along with a good offer for the SUV we traded. This was one of the best car buying experiences we've had--and we've had a lot! Brad made the process fun. We highly recommend the dealership and Brad in particular. More
Bought a Chevy We purchased a used Chevy from them. Austin stayed late to help us as we are 2 hours away. I feel we got a great deal. We did find some damage after p We purchased a used Chevy from them. Austin stayed late to help us as we are 2 hours away. I feel we got a great deal. We did find some damage after purchase as it was storming while we looked and test drive and could not see it. But overall satisfied. More
10,000 mile service Power was out in Ames with my vehicle on the lift for an oil change. They knew I had a time window so called to inform me of the issue and offer a sol Power was out in Ames with my vehicle on the lift for an oil change. They knew I had a time window so called to inform me of the issue and offer a solution so we were prepared. Very appreciative if the extra phone call as it was way in advance of our needs. More
Recall It was great to have a “loaner” and the wash was a bonus! Jason is always friendly and efficient! See you for continued routine service! It was great to have a “loaner” and the wash was a bonus! Jason is always friendly and efficient! See you for continued routine service! More
Customer service representative I wish I knew the name of the young lady who worked with me. She was fantastic! She helped me with the cleaning of my upholstery and made sure it was I wish I knew the name of the young lady who worked with me. She was fantastic! She helped me with the cleaning of my upholstery and made sure it was coming clean. The service done on my car was completed in a timely manner. She is a 5 star employee!! Thank you! More
Will buy again from them. 5 stars. Clean building, salesman was polite and professional. Would of been in and out from us arriving to finishing the sale, but Ames decided to ha 5 stars. Clean building, salesman was polite and professional. Would of been in and out from us arriving to finishing the sale, but Ames decided to have a blackout saturday. Will definitely recommend. Our salesman was Ryan Smalley he treated my wife and i with friendliness, respect and professional, look him up good man. More
They were fast, efficient and told me what had been done. I have used Wilson Toyota to service the car since it was purchased. I feel they do a good jab and are very helpful in answering any questions I may h I have used Wilson Toyota to service the car since it was purchased. I feel they do a good jab and are very helpful in answering any questions I may have. I feel they treat me well. More
The best Customer service, and explanation of services were great. Wonderful job done! I will always plan on returning to Wilson Toyota for my Avalon and Pri Customer service, and explanation of services were great. Wonderful job done! I will always plan on returning to Wilson Toyota for my Avalon and Prius. More
Great Experience! I had a great experience at Wilson Toyota. I have never purchased a vehicle before and everyone involved made the whole process very smooth! I was mad I had a great experience at Wilson Toyota. I have never purchased a vehicle before and everyone involved made the whole process very smooth! I was made to feel very comfortable through the process and felt that my agent went above and beyond to help me. More
Awesome service I will not go to any other dealer. I told them what I wanted and required. They reviewed the list and found the best fit for me. The salesman did n I will not go to any other dealer. I told them what I wanted and required. They reviewed the list and found the best fit for me. The salesman did not pressure me and he was very knowledgeable of the cars he sold. The finance lady was also awesome. I have never had finance paperwork take so little time. I would say it took me less than a half hour. I appreciate the friendliness of the dealership. I will be back for service and my next purchase More