
Wilson Toyota of Ames
Ames, IA
Filter Reviews by Keyword
By Type
Showing 3,873 reviews
clean, friendly, timely Dan is so understanding of my crazy schedule and so willing to work with me. The service center is always on time with what I schedule and quick and Dan is so understanding of my crazy schedule and so willing to work with me. The service center is always on time with what I schedule and quick and good. More
Great service! Friendly works. No pressure to buy or have extra work done on my car. The Wilson owners want to earn your business so they do things the right way. Friendly works. No pressure to buy or have extra work done on my car. The Wilson owners want to earn your business so they do things the right way. More
Service review Great experience as always. Alway fast and efficient, staff is not pushy for unnecessary fixes. I continue to be satisfied with the service departmen Great experience as always. Alway fast and efficient, staff is not pushy for unnecessary fixes. I continue to be satisfied with the service department at Wilson. More
Prompt and courteous Scheduled 10,000 mile service was completed promptly while I waited in a comfortable chair in the waiting area. Everyone was courteous, friendly and h Scheduled 10,000 mile service was completed promptly while I waited in a comfortable chair in the waiting area. Everyone was courteous, friendly and helpful. More
Very slow but thorough It’s a busy dealer for a reason. But that results in lengthy simple procedures like an oil change. Also dislike that you pay for any oil added plus la It’s a busy dealer for a reason. But that results in lengthy simple procedures like an oil change. Also dislike that you pay for any oil added plus labor and such. More
Always helpful and as-promised I’ve been buying Toyota’s and having them serviced at Wilson Toyota for over 20 years. Dan Wolf is among the best in the business and runs a fabulous I’ve been buying Toyota’s and having them serviced at Wilson Toyota for over 20 years. Dan Wolf is among the best in the business and runs a fabulous service department. This service was done perfectly, on-time, and as-promised. I’m a long-time satisfied customer and will be back next time. More
Utmost trust in my service visits I currently own three Toyotas and know that I will always be taken care of. The service center is probably the main reason that I continue to do busi I currently own three Toyotas and know that I will always be taken care of. The service center is probably the main reason that I continue to do business with Wilson Toyota. The sales staff is top notch as well. More
Better than expected When I arrived I was told it would take longer than expected because workers were out ill. Nonetheless, the job was completed right after lunch, pret When I arrived I was told it would take longer than expected because workers were out ill. Nonetheless, the job was completed right after lunch, pretty much on original schedule. I don't know how this was done, but I call it good service. I noticed that staff were in dress shirts and ties. Minor point, but still says that somebody cares about being presentable. More
Need to update records I received an email stating that I didn’t show up for my appointment. I had just returned home FROM that appointment. The gentlemen in the service dep I received an email stating that I didn’t show up for my appointment. I had just returned home FROM that appointment. The gentlemen in the service department are always great. More
I wish you had complimentary car wash with service My title says it all. It would be nice to have my car run through a wash after service. Also, the furniture in the waiting room isn’t comfortable anym My title says it all. It would be nice to have my car run through a wash after service. Also, the furniture in the waiting room isn’t comfortable anymore. It needs replaced. More