Wilson Toyota of Ames

Corrected the problem from the day before I went in to have a remote start programmed I came home and found the one was not programmed and needed to be I went back the next day and told them I went in to have a remote start programmed I came home and found the one was not programmed and needed to be I went back the next day and told them and turned out I had an old remote start so I had a bike to remote start to get all three remote start working so it cost me a little more but I don’t have all three walls starts working in next year will start More

Bad deal- felt rushed My own fault but I did not get the deal I thought I was getting. They worked really fast on their numbers and asked what price you wanted to be at, My own fault but I did not get the deal I thought I was getting. They worked really fast on their numbers and asked what price you wanted to be at, once they got to the price you wanted to be at they would pressure you and saying what else do you want? that’s where you said you wanted to be, confusing you on what car you actually wanted by switching up trim level and trade money. Didn’t actually look at all the numbers until after the sale was finalized. Like I said my own fault. The finance manager was irritated because I was trying to look over paperwork and numbers. Caught her rolling her eyes at a coworker because of me when we were walking out of her office. Either way I got a brand new truck my own fault, Will not recommend my friends or family. More

Helpful and very courteous! Everyone was friendly and very informative. Especially when Ryan brought my new Rav4 to Carroll personally so I could drive it, then came in on his d Everyone was friendly and very informative. Especially when Ryan brought my new Rav4 to Carroll personally so I could drive it, then came in on his day off because it worked out better for me! More

RAV4 Hybrid Sport CJ listened to what we were interested in getting and showed us the models he thought we would like. Second time we had changed our mind and wanted to CJ listened to what we were interested in getting and showed us the models he thought we would like. Second time we had changed our mind and wanted to investigate another vehicle. Again he listened and had the exact vehicle we were interested in. He answered our questions before and helped up set up everything after we purchased. More

Very friendly and helpful We have driven Toyota cars and SUVS for at least 15 years. We have always used Wilson Toyota because of the honest and professional people we have enc We have driven Toyota cars and SUVS for at least 15 years. We have always used Wilson Toyota because of the honest and professional people we have encountered at the dealership. The dealership is clean and service department is prompt, friendly and willing to explain what has been serviced or may need to be done in the future. More

Works for me Quick, courteous, and reliable. When you look at the quality of the super great service. Driving a few extra miles to Ames, IA is definitely worth i Quick, courteous, and reliable. When you look at the quality of the super great service. Driving a few extra miles to Ames, IA is definitely worth it. More

Good Job The young lady that checked in my car was very nice & helpful, I'm sorry, I don't remember her name. All of the office staff & other employees that I The young lady that checked in my car was very nice & helpful, I'm sorry, I don't remember her name. All of the office staff & other employees that I encountered were friendly. I Don't Appreciate how the person, from the service center, Kept Calling & Badgering me to fill out this survey!! Then you said there was a 25 word Minimum!! Then Wilson Toyota had the nerve to post Review Guidelines, about what I should write!!! A survey should be a voluntary act! I should be able to choose when & IF I answer a survey. More

My experience with Wilson Toyota When I brought my Toyota FJ Cruiser in for routine maintenance, it was discovered that it had many leaks. My service representative explained the issu When I brought my Toyota FJ Cruiser in for routine maintenance, it was discovered that it had many leaks. My service representative explained the issue very well and the service was excellent and complete and the vehicle has no more leaks. I have been coming to Wilson Toyota for years now and fully trust the workmanship. More

We had a great experience working with Ryan Smalley! We contacted him via internet the night before and he had the Toyota Camry clean and ready for us on the garage area when we arrived for our appoint We contacted him via internet the night before and he had the Toyota Camry clean and ready for us on the garage area when we arrived for our appointment and he greeted us at the door. He accompanied us on a test drive and was quite knowledgeable about the car. He worked with us to purchase it and get all our questions answered. The gal who did our financing, Becky, helped us get the best deal on the extended warranty and a great interest rate. We are also going to have our car serviced there. We will definitely refer others to Wilson Toyota and ship there again. More

It could not have been better!! Jason was very helpful. And very considerate. I did not my buy this vehicle from Wilson's, but he treated me as though I had. Jason was very helpful. And very considerate. I did not my buy this vehicle from Wilson's, but he treated me as though I had. More