Wilson Toyota of Ames

Always helpful and as-promised I’ve been buying Toyota’s and having them serviced at Wilson Toyota for over 20 years. Dan Wolf is among the best in the business and runs a fabulous I’ve been buying Toyota’s and having them serviced at Wilson Toyota for over 20 years. Dan Wolf is among the best in the business and runs a fabulous service department. This service was done perfectly, on-time, and as-promised. I’m a long-time satisfied customer and will be back next time. More

Utmost trust in my service visits I currently own three Toyotas and know that I will always be taken care of. The service center is probably the main reason that I continue to do busi I currently own three Toyotas and know that I will always be taken care of. The service center is probably the main reason that I continue to do business with Wilson Toyota. The sales staff is top notch as well. More

Better than expected When I arrived I was told it would take longer than expected because workers were out ill. Nonetheless, the job was completed right after lunch, pret When I arrived I was told it would take longer than expected because workers were out ill. Nonetheless, the job was completed right after lunch, pretty much on original schedule. I don't know how this was done, but I call it good service. I noticed that staff were in dress shirts and ties. Minor point, but still says that somebody cares about being presentable. More

Need to update records I received an email stating that I didn’t show up for my appointment. I had just returned home FROM that appointment. The gentlemen in the service dep I received an email stating that I didn’t show up for my appointment. I had just returned home FROM that appointment. The gentlemen in the service department are always great. More

I wish you had complimentary car wash with service My title says it all. It would be nice to have my car run through a wash after service. Also, the furniture in the waiting room isn’t comfortable anym My title says it all. It would be nice to have my car run through a wash after service. Also, the furniture in the waiting room isn’t comfortable anymore. It needs replaced. More

Safety Recall, oil change and rotation The safety recall airbag replacement was conveniently scheduled to coincide with oil change and tire rotation. All done. The glove box was inadverte The safety recall airbag replacement was conveniently scheduled to coincide with oil change and tire rotation. All done. The glove box was inadvertently left in back seat, I slid it back into place at home that night. Two days later it was an unseasonably cold 61 degrees in Ames. The low tire pressure indicator came on. I left it at Service Center on way to work. Alex filled each tire on 2012 XB to 38 lbs (3 lbs over recommended 35 lbs on rear). The low pressure warning stays off, as I requested. I wanted the experts at Wilson to eyeball and verify only low air pressure was involved. Thanks. More

Patient and caring sales person Mark was extremely patient and low pressure. He let our whole family test drive the car and showed my daughter how to use the electronics connection i Mark was extremely patient and low pressure. He let our whole family test drive the car and showed my daughter how to use the electronics connection inside the car. He also answered our questions with sincerity and humor. Thanks. More

Oil change service Prompt, service. They were able to take start even when I was earlier than my scheduled appointment time. Easy to schedule appointment. Willingness to Prompt, service. They were able to take start even when I was earlier than my scheduled appointment time. Easy to schedule appointment. Willingness to check to see if everything is working as expected. More

Great people to work with! My sales person was polite and honest enough to ask for help if she didn’t have the answer to my questions. The sales team does a great job of creati My sales person was polite and honest enough to ask for help if she didn’t have the answer to my questions. The sales team does a great job of creating a team environment. I would recommend Wilson Toyota! More

Met expectations I didn’t feel pressured It was nice to be able to drive a few vehicles and take some time to make up our mind. Texts and phone calls were returne I didn’t feel pressured It was nice to be able to drive a few vehicles and take some time to make up our mind. Texts and phone calls were returned promptly. I felt the offers and counter offers were fair. Very happy with our experience! Will be back the next time we need a vehicle! More