
Wilson Toyota of Ames
Ames, IA
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On Track/On Time Regular scheduled maintenance completed without extra drama and pressure. Also resolved a leftover maintenance item from the purchase agreement witho Regular scheduled maintenance completed without extra drama and pressure. Also resolved a leftover maintenance item from the purchase agreement without hassle. Thanks for making all painless and stress free. More
Routine Maintenance Really appreciate the exceptionally great service team at Wilson Toyota! Each time I go there (w/appt or w/o) they handle my needs efficiently & accu Really appreciate the exceptionally great service team at Wilson Toyota! Each time I go there (w/appt or w/o) they handle my needs efficiently & accurately. It’s always worth the effort for me to drive from West DSM to Ames knowing my car will get such quality service. I am also very happy to see Alex M. back at Wilson’s, he sold me my RAV4 limited which I still absolutely love! More
Very informative and personable Our salesman, Jackson, did an amazing job at helping us with a car we were interested in. He was very informative and personable throughout the proces Our salesman, Jackson, did an amazing job at helping us with a car we were interested in. He was very informative and personable throughout the process. Everyone else we spoke to was also very kind. We left with a new car and couldn’t be happier. Will definitely recommended Wilson Toyota and Jackson to others. More
Extraordinary solution to a big problem My son's water pump went out miles from home on a busy stretch of highway. In an attempt to get himself and a friend safely off the road, the engine My son's water pump went out miles from home on a busy stretch of highway. In an attempt to get himself and a friend safely off the road, the engine was badly damaged. We couldn't afford to replace the car, so the dealer proposed replacing the engine rather the more expensive route of rebuilding the damaged engine. I appreciate their sensitivity to our situation and the creative solution to getting our son back on the road. More
Great service No hassle sales. Service is also great. They never make you wait long in both departments. Look forward to leasing a new vehicle every three years. No hassle sales. Service is also great. They never make you wait long in both departments. Look forward to leasing a new vehicle every three years. More
60k service Regular service appointment for an aging Corolla. Everything was on time. Nice friendly staff and clean waiting area. All work was completed in an hou Regular service appointment for an aging Corolla. Everything was on time. Nice friendly staff and clean waiting area. All work was completed in an hour or so. More
Helpful and responsive My 2020 Corolla rental car required 5000 miles service during the rental period. (The necessary, mildly irritating and recurring message “Maintenance My 2020 Corolla rental car required 5000 miles service during the rental period. (The necessary, mildly irritating and recurring message “Maintenance Required. Please visit dealer” appeared on the instrument cluster.) Being 600 miles away from home, I sought help at Wilson Toyota, Ames, IA where the required maintenance was completed efficiently same day on the Toyota service plan. Courteous and helpful staff merit mention and thanks. More
Great Service I purchased my Camry from Wilson Toyota several years ago and had all service work done there. Three years ago I moved to NW Iowa. I was in the Ames I purchased my Camry from Wilson Toyota several years ago and had all service work done there. Three years ago I moved to NW Iowa. I was in the Ames area for the weekend and heard a strange noise and was afraid to drive it the 3.5 hours back home without someone looking at it. I called Wilson Toyota and they told me to bring it in and they would look at it. They worked in looking at my car in between all their other customers and got me back on the road very quickly. More
Great people and great cars! Armando Pena and Dominic McClain are great people. They helped me to choose the right car for me and my family. We really appreciate all of their grea Armando Pena and Dominic McClain are great people. They helped me to choose the right car for me and my family. We really appreciate all of their great work. We are so happy with our Highlander. More
Sales representative mark whacker was exceptional The total car buying experience was very satisfying and I will return again. Excellent service provided. I was extremely satisfied with the quality The total car buying experience was very satisfying and I will return again. Excellent service provided. I was extremely satisfied with the quality service provided. More