Wilson Toyota of Ames

Purchased Jeep Excellent service and communication! We were very pleased with our sales experience, we appreciate the straight forward approach. We purchased the ve Excellent service and communication! We were very pleased with our sales experience, we appreciate the straight forward approach. We purchased the vehicle in an efficient manner with no hassles! Thank you! More

Terrible I was treated like an IDIOT and was not talked to with respect, additionally, you guys were unable to find the problem with my car, despite me waiting I was treated like an IDIOT and was not talked to with respect, additionally, you guys were unable to find the problem with my car, despite me waiting in the dealership for 5 hours. Easily the worst customer service I have ever experienced at a car dealership. More

Surprised, I received quality work for a fair price! I have been to several certified dealers and service centers. I always left these places feeling I was way over charged and up sold on anything and I have been to several certified dealers and service centers. I always left these places feeling I was way over charged and up sold on anything and everything! I expect to pay a little more for the services at these businesses, knowing the techs are trained for that specific make and model of a vehicle and that the work will be diagnosed and done right the first time, in this case, a Toyota. DJ at Wilson Toyota of Ames, never once tried to up sell me on anything that wasn’t necessary, and only did the work that needed to be done. My vehicle was in for an oil change and the tech noticed a few shortcomings, a dirty air filter and a license plate light out. DJ notified me ASAP. I chose to have Wilson repair those shortcomings. When I returned to pick up the vehicle and pay for the repairs, I was surprised that I was not being charged an astronomical amount. Instead I was offered a coupon on top of the already fair charges. First time I have ever experienced that type of service! All I can say is that I was very impressed! Thank you DJ! More

Brad Baker turned me from a Chevy fan to a Toyota lifer! This car buying experience from Wilson has me blown away! I came in super stressed about my previous car being totaled and my salesperson. Brad Baker This car buying experience from Wilson has me blown away! I came in super stressed about my previous car being totaled and my salesperson. Brad Baker made me a Wilson customer for life! He not only laid out EVERY option i had, he found EXACTLY what i was looking for as far as my budget and getting me all of the features i wanted The previous dealership i went to had me there for 8 HOURS and this entire process from picking out a car to driving home was barely over 2 hours! I had to return my rental car that same day so we were talking about how i was going to have to make a second trip from Des Moines to Ames to bring someone with me and return the rental and Brad instead went way out of his way to return my rental car for me himself on a Friday night when he was off work! WHAT OTHER SALESMAN WOULD DO THAT?! He was knowledgeable, funny, and actually listened to me and didn't make me feel like he was pushing me into a sale. If you come here to purchase a vehicle and dont ask for him, you're making a mistake! (Although, I'm sure everyone else is awesome too!) More

Car Maintenance Service I drive to Ames, from Des Moines, IA, to have my new car serviced by the excellent Service Dept at Wilson Toyota. I know I can depend on my car when I I drive to Ames, from Des Moines, IA, to have my new car serviced by the excellent Service Dept at Wilson Toyota. I know I can depend on my car when I set out in it. I never have to worry about surprises that involve my cars performance as they keep my car in good shape. My peace of mind is in good hands. More

Happy with the results I was very pleased with the customer service and quality of work after bringing my Toyota to the Collision Center at Wilson Toyota. Thanks again I was very pleased with the customer service and quality of work after bringing my Toyota to the Collision Center at Wilson Toyota. Thanks again More

Effortless Ryan greeted us right away after walking into the building. Found and dug out the new arrival used car I asked about. Easily answered any questions I Ryan greeted us right away after walking into the building. Found and dug out the new arrival used car I asked about. Easily answered any questions I had. Got me financed in 30 mins or less on a Sat. Made arrangements to detail the truck right away even though I had already purchased it and never mentioned nor cared about a detail. What little idle time my son and I did spend was filled with offers of water ,hot chocolate ,coffee, Donuts and light conversation . More

Not your average car buying experience Wilson Toyota has a way to make you feel welcome in their dealership. The whole process buying my new Tacoma was very easy and pleasant all the way th Wilson Toyota has a way to make you feel welcome in their dealership. The whole process buying my new Tacoma was very easy and pleasant all the way through. The salesman and Finance officer were knowledgeable and respectful. If you’ve had a bad car buying experience as most of us have, give these guys and gals a shot. It was my best car buying experience by far. More

Purchased new vehicle. Everyone was very friendly and the transaction went very well. Received a lot of help with navigation and controls. I was very happy when I didn’t get Everyone was very friendly and the transaction went very well. Received a lot of help with navigation and controls. I was very happy when I didn’t get pressured in buying something I didn’t want. More

Wonderful happy people Jason was wonderful to work with, they had me in and out in no time. Service department looks like it runs very smooth. Very happy people to work wi Jason was wonderful to work with, they had me in and out in no time. Service department looks like it runs very smooth. Very happy people to work with! More