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Wilson Toyota of Ames

Ames, IA

4.4
3,873 Reviews

2212 S Duff Ave

Ames, IA

50010

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Showing 3,873 reviews

July 08, 2020

Sales staff were good. Others -- not so much Blake was masked, attentive to coronavirus precautions, enthusiastic. Woman who finished the sale was unmasked until we asked, then wore it below her More

by iowadario
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Schmidt
July 08, 2020

We have worked with Wilson’s Toyota for many years, and we have been happy with all the services you provide. We have purchased three new cars from you, and have also had great experiences with both your More

by jd_kinker
Recommend Dealer
Yes
Employees Worked With
Service employees
July 07, 2020

Excellent Good service, nice technician and through service. Could not have asked for more. I don't care for having to fill out this review. Thank You! More

by TODDAFD41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Novak and Brook Shirley
July 07, 2020

My husband and I had a great experience at Wilson Toyota! Brad was awesome to work with and very knowledgeable at what he does! We would highly recommend him and will definitely return in the future!! More

by Sarah Pearson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Baker
July 06, 2020

Still not sure whats wrong with our vehicle $145 later! Seems better communication is needed? Still not fixed anyway. We worked with the service department More

by BILL.HRBEK
Recommend Dealer
No
Employees Worked With
Service Dept
Jul 15, 2020 -

Wilson Toyota of Ames responded

Hi Bill, we would like to extend an apology for your recent experience at our service department. We are typically known for exceptional customer service and regret to have fallen short this time. We’d like to speak with you about your visit to see what we can do to make things right. Please call/email us at your earliest convenience, we’d appreciate it. CJ Mayou, Satisfaction Manager cjm@wilsonofames.com | 515-598-2028

July 06, 2020

We worked with Brad and he was amazing! He found us exactly what we wanted and worked to get us a car in our price range. We are from Des Moines and drove to Ames to work with him. It was a great exper More

by Hannah Thompson
Recommend Dealer
Yes
Employees Worked With
Brad Baker
July 06, 2020

Excellent dealership. Knowledgeable friendly team from salesperson to sales manager and financing. They really want to create great relationships that keep customers coming back again and again. More

by jason@21stcenturyrehab.com
Recommend Dealer
Yes
Employees Worked With
Danny Wilson, Josh Holz, Tron Smith, Jack Taylor, Brad Baker
July 06, 2020

Everyone in the service department at Wilson Toyota are great to work with. They take the time to explain what is wrong and they give you choices to correct the problem. I would highly recommend them to an More

by Wendy
Recommend Dealer
Yes
Employees Worked With
Jenna and Chelsea were great.
July 03, 2020

We have bought 3 vehicles from Wilson Toyota of Ames and received great service from sales, service and collision. Great Dan and the entire Wilson Toyota Team! More

by scpankratz
Recommend Dealer
Yes
Employees Worked With
Tron, Lonnie, Nick, Jason and Dan, Devan Parsons
July 01, 2020

I was worried about some repairs that might have to happen, but it was repaired for about $50. Really made for a much better day. Thank you! More

by DCOXRJONES
Recommend Dealer
Yes
Employees Worked With
Brad Baker
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