Wilson Toyota of Ames

Ryan delivered the truck with accessories as promised, he did a great job! He helped me setup the trucks technology which I was very grateful for. did a great job! He helped me setup the trucks technology which I was very grateful for. More

Not pleased. I had an issue with my defrost control and was told they’d let me know. Sat there for 4 hours and no one said a word to me. Finally at 4 pm he told me it would need a part ordered. The tech ca was told they’d let me know. Sat there for 4 hours and no one said a word to me. Finally at 4 pm he told me it would need a part ordered. The tech called me a few days later to set up an appointment. There was a scheduling issue and he said he’d call me back. So far I haven’t heard a word. Very disappointed. More

Great dealership. Good to work with.No Hassel . It Great dealership. Good to work with. No Hassel . It was enjoyable. Mark was very friendly and I appreciated all the help he provided with getting Great dealership. Good to work with. No Hassel . It was enjoyable. Mark was very friendly and I appreciated all the help he provided with getting information on the purchase. More

I was very happy to get their best deal upfront. The sales and finance staff were very pleasant to work with. My quote was at 3:30 and I picked it up a couple of hours later sales and finance staff were very pleasant to work with. My quote was at 3:30 and I picked it up a couple of hours later More

This was the first time I came to this dealership and I’m glad I did. I had a good idea of what I wanted. With the help of salesman Brad Baker, we were able to zero in on the model I wanted. He made the proc glad I did. I had a good idea of what I wanted. With the help of salesman Brad Baker, we were able to zero in on the model I wanted. He made the process quick and easy, without pressuring me to sell add-ons I don’t want. Brad’s a good guy and I’ll be checking with him the next time I’m looking for a new car. Finally, Becky made quick work of the paperwork and I was on my way. More

My last visit was for my 18 month service under Toyota Care.Every one I dealt with was courteous and professional.My service was prompt and explained to me and I was very happy with it. Care.Every one I dealt with was courteous and professional.My service was prompt and explained to me and I was very happy with it. More

Pleasant experience. Quick transaction. Only a few people in office wearing masks. Paperwork handled quickly without a lot of additional sales add-ons to deal with. in office wearing masks. Paperwork handled quickly without a lot of additional sales add-ons to deal with. More

I always like going to toyota because they always give good service with warrantys and the car is cheap to get fixed everytime, thank you toyota. good service with warrantys and the car is cheap to get fixed everytime, thank you toyota. More

facilities and personnel are excellent. I did try schedule my appt via the email I received and it was a disaster. First if it was sent from Service then why does the front desk answer and ask if I w schedule my appt via the email I received and it was a disaster. First if it was sent from Service then why does the front desk answer and ask if I want sales and secondly then service finally gets on the line and asked 50 questions besides my name and then askes what I want to do? I just hung up and called. Why does service not have a direct line? More