
Wilson Toyota of Ames
Ames, IA
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This was the best car-buying experience I've had. For both the new car and my trade-in, I was asked to make an offer. I had done considerable research, including getting an offer from another reputable d both the new car and my trade-in, I was asked to make an offer. I had done considerable research, including getting an offer from another reputable dealer for a comparable car as well as knowing what cars like mine are selling for. When making my offer, I was able to show the basis for my expectations, and it was accepted without further discussion. I was pleasantly surprised and will go to Wilson's when I'm ready to buy again. More
I made appointment and when I arrived they got me in right away. My car was inspected right away, found some needed issues, checked with me, did the work, and got it back to me at a descent time. The r right away. My car was inspected right away, found some needed issues, checked with me, did the work, and got it back to me at a descent time. The repair cost was decent. More
Wilson created some problems in my car, like ruining the insulation on the driver's door and taking out my original tire caps and replacing them by plastic ones. The manager claimed there was nothing they c insulation on the driver's door and taking out my original tire caps and replacing them by plastic ones. The manager claimed there was nothing they could do about the insulation and they wanted me to pay to replace the caps by the original ones. More
mark was great. good communication and no pressure. finance dept went beyond what they had to do. found me a good rate and also got toyota to give rebate. finance dept went beyond what they had to do. found me a good rate and also got toyota to give rebate. More
Took our Highlander in for a scratch repair and it was ready in less than a day! They cleaned out the inside mats and more, which was unexpected and very nice. ready in less than a day! They cleaned out the inside mats and more, which was unexpected and very nice. More
We have purchased many a new vehicle from Wilson's over the years. We have found them to be very easy and fair to deal with. Devan and Brad were very helpful in the buying process. They made sure that we w the years. We have found them to be very easy and fair to deal with. Devan and Brad were very helpful in the buying process. They made sure that we were getting what we wanted and that we were comfortable in the process. Devan made sure that my wife was comfortable on how to use all the bells and whistles on the new Highlander. The sales and service at Wilson's is the prime factor in returning year after year. 5 stars doesn't seem enough!! More
Did an excellent job on everything to our camry and to our highlander also when I had brought them both in for oil changes and such our highlander also when I had brought them both in for oil changes and such More
Great service , my service advisor told me what the problem might be when I explained it to her and she was correct, My vehicle was fixed in short order. problem might be when I explained it to her and she was correct, My vehicle was fixed in short order. More
Too expensive in the service department. If you divide what I paid by the number of hours required, the cost per hour is more than medical doctors make, and therefore far more than the average person make what I paid by the number of hours required, the cost per hour is more than medical doctors make, and therefore far more than the average person makes. More