
Wilson Toyota of Ames
Ames, IA
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This is a classy dealership. Professional dress is good. female workers wearing leggings (s not professional) even in service. Wear casual pants like rest co-workers. female workers wearing leggings (s not professional) even in service. Wear casual pants like rest co-workers. More
I love Wilson Toyota! This is my 4th Toyota purchase at Wilson’s and I consider myself a lifelong customer. The customer service is what keeps me loyal. Keep it up! Wilson’s and I consider myself a lifelong customer. The customer service is what keeps me loyal. Keep it up! More
So pleased to have worked with a company that knows the meaning of customer service. Everyone we dealt with was professional and helpful! Great experience! meaning of customer service. Everyone we dealt with was professional and helpful! Great experience! More
Very professional and helpful. Appreciated the use of the courtesy car. They explained everything done for the oil change and everything that was checked. Very informative. courtesy car. They explained everything done for the oil change and everything that was checked. Very informative. More
Always an amazing experience with the team at Wilson Toyota. We are fortunate enough to have been able to buy several vehicles there and are happy to send referrals whenever we can. Thanks. Toyota. We are fortunate enough to have been able to buy several vehicles there and are happy to send referrals whenever we can. Thanks. More
Dealership is truly customer friendly. No high pressure selling. They take the time to actually listen to your needs. Hats off to Lonnie the body shop manager and Brad Baker in sales. selling. They take the time to actually listen to your needs. Hats off to Lonnie the body shop manager and Brad Baker in sales. More
Wilson Toyota is truly a customer first dealer. Connor was professional and very helpful in our decision. The rest of the team provided a great trade in and was willing to help us with information regard was professional and very helpful in our decision. The rest of the team provided a great trade in and was willing to help us with information regarding our new truck and our needed financial needs. More
Working with those at Wilson was a great experience. I felt valued. All individuals at Wilson were polite and friendly. I would encourage all to shop there first. felt valued. All individuals at Wilson were polite and friendly. I would encourage all to shop there first. More
Had trouble with my car in Saturday afternoon, called service department and got right in. Ran tests on car, finding the problem, needed battery which was on back order. Immediately got me a loaner car service department and got right in. Ran tests on car, finding the problem, needed battery which was on back order. Immediately got me a loaner car till my vehicle can be repaired. Very courteous, kind staff. More
I got an oil change at this place, because long story short my last oil change (at an express place) resulted in an overfill. Wilson cleaned out my engine and fixed the issue. However, my oil change at W short my last oil change (at an express place) resulted in an overfill. Wilson cleaned out my engine and fixed the issue. However, my oil change at Wilson was overfilled as well. I learned my lesson from last time and had Wilson check the dipstick, because they told me I was good to go without showing me. It was WAY TOO FULL when they checked and they quickly fixed it for me. They were nice about it, but I was appalled that they made the same mistake that they fixed for me a couple months ago. More