
Wilson Toyota of Ames
Ames, IA
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Great service all around! Friendly and knowledgeable employees make it a pleasure to do business there! Friendly and knowledgeable employees make it a pleasure to do business there! More
The dealership is very clean and comfortable for customers to wait for their cars to be serviced. The service staff is very courteous and professional. customers to wait for their cars to be serviced. The service staff is very courteous and professional. More
Austin was very knowledgeable and professional. He took the time to answer all my questions and helped set up my phone and apps. Greatly appreciate everything. Thank you. He took the time to answer all my questions and helped set up my phone and apps. Greatly appreciate everything. Thank you. More
Takes too much time with a simple oil change. Said it would be an hour and a half. Almost two hours later, I had to inquire about the status at the desk. charges items without doing service (fl Said it would be an hour and a half. Almost two hours later, I had to inquire about the status at the desk. charges items without doing service (fluids) as we filled the fluids the night before. Told the guy that checked the car in, but obviously did not listen. I caught the erroneously added charge before I paid the bill. We are seriously thinking of taking our Lexus to another place to have the oil changed as this poor service happened the last time we had the car in for an oil change. More