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Wilson Toyota of Ames
Ames, IA
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The service appointment was fine but the shuttle was not convenient. I dropped my car off early for my appointment and was planning to leave it for the afternoon. The shuttle was gone for more than half an convenient. I dropped my car off early for my appointment and was planning to leave it for the afternoon. The shuttle was gone for more than half an hour. I eventually called my son to come pick me up. More
The service was superb. Everyone we encountered was friendly, professional, and honest. We needed repairs at the collision center and we were due for servicing. It was taken Everyone we encountered was friendly, professional, and honest. We needed repairs at the collision center and we were due for servicing. It was taken care of efficiently. They kept us informed of progress and their estimation of cost and time was spot on. We would use them again and strongly recommend them to anyone needing Toyota dealer services. We had to drive from out of town for their services but it was well worth it. More
Very high competence and professionalism. Also very good at explaining vehicle status and outlining options and costs on both repairs and on maintenance items. Also very good at explaining vehicle status and outlining options and costs on both repairs and on maintenance items. More
My car suddenly developed very noticeable shaking & rattle so I stopped at the shop late in the day hoping to find out what was wrong. They checked it out and repaired problem on the spot. I greatly rattle so I stopped at the shop late in the day hoping to find out what was wrong. They checked it out and repaired problem on the spot. I greatly appreciate the excellent service! More
I’m from Des Moines, so that means 1. 5 hours round trip, plus gas. I was told it would take an hour or so and it was over two hours. My time has value! On top of that, I didn’t even get m 5 hours round trip, plus gas. I was told it would take an hour or so and it was over two hours. My time has value! On top of that, I didn’t even get my oil changed. More