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Wilson Toyota of Ames

Ames, IA

4.4
3,873 Reviews

2212 S Duff Ave

Ames, IA

50010

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Showing 3,873 reviews

June 10, 2023

All processes and interactions were smooth, orderly and efficient for me during my recent visit. Prices for the work I had done and other work your staff proposed were painfully high. More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
June 10, 2023

Always friendly service with attentive staff. Good information about the stage of the service on screen, or in person. More

by Rich Iverson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Christensen
June 09, 2023

They were very friendly but it took 1 1/2 hrs to just rotate my tires and I had an appt. More

by cherylbreitbarth
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember a name
June 09, 2023

The work was done satisfactorily and the price was reasonable. When setting up the appointment, the secretary, estimator and I all agreed to a Wednesday and they said it would be done the same day. I More

by RMCKAY173
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gallus
June 09, 2023

Usually on top of it. This time, not so much. I pulled into the bay for my appt. Sat in my car for a couple of minutes. One guy was looking at his cell phone. Another one More

by smithlss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I was in for a headlight replacement. Did not work with anyone from sales
June 08, 2023

It was good experience. People are friendly and awesome. I would really recommend going there for services to your vehicle. More

by cremsb0928
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Pervier
June 08, 2023

Work was done in quick fashion. No problem with the quality of the job. Just had time for one coffee. More

by cjkenton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Baker
June 08, 2023

We’ve been buying our family cars from Wilson Toyota since 2015. They are great at helping us to find the car we want/need and also with their maintenance. More

by ctakachi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Wacker
June 08, 2023

It’s NOT professional services and over charging the oil change like charged 7Q oil for my highlander 2012 More

by openmail4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
June 08, 2023

On a friend’s Prius, a shield that attaches just behind the front bumper and protects the engine had detached and was almost touching the pavement. A similar shield along a tire well was gone. Substantial More

by Cornette
Recommend Dealer
Yes
Employees Worked With
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