Wilson Toyota of Ames

Excellent experience. Very nice, knowledgable, not pressued like other dealerships. Got exactly what we wanted. Will refer others to have the Wilson experience. Very nice, knowledgable, not pressued like other dealerships. Got exactly what we wanted. Will refer others to have the Wilson experience. More

Appreciated the great service from our salesperson. The financial person was knowledgeable and did a good job. The financial person was knowledgeable and did a good job. More

We have purchased 3 cars through Wilson Toyota . ..stand up folks, who treat you like family. You will appreciate their openness and willingness to help you. And of course Wilson has a quality produc ..stand up folks, who treat you like family. You will appreciate their openness and willingness to help you. And of course Wilson has a quality product to purchase. More

Overall the dealership is fine. I was disappointed the sales person I started with on my first visit and who showed me the car features and did a test drive with me was not able to I was disappointed the sales person I started with on my first visit and who showed me the car features and did a test drive with me was not able to see the purchase process thru with me. I would have liked to have had more communication and understanding of the supply chain/delivery process so I was better able to adapt my schedule as I was out of town. More

I have been very happy with the service I have received at Wilson Toyota. Friendly dealership & love that it’s local. at Wilson Toyota. Friendly dealership & love that it’s local. More

Wilson Toyota is always professional, efficient and fair. We will continue to purchase our vehicles and have them serviced here. We will continue to purchase our vehicles and have them serviced here. More

the service department is full of crooks. charged me double for exhaust work they did not even do. will not purchase another car from toyota for this reason. charged me double for exhaust work they did not even do. will not purchase another car from toyota for this reason. More

Scheduled appointment and service was not delivered on time. Vehicle routine service was completed several hours after promised. time. Vehicle routine service was completed several hours after promised. More

Up until this point, I would give Wilson Toyota 5 stars, but the service I received from my accident this summer was not up to that standard. It took 36 days from the day my vehicle was dropped off unt but the service I received from my accident this summer was not up to that standard. It took 36 days from the day my vehicle was dropped off until the day it was completed. Throughout this time, communication with Katie was subpar. She would not return phone calls or emails that I sent her. On the other hand, whenever I contacted Shannon, she was very helpful and responsive. Toward the end, Shannon informed me that Katie "had a lot on her plate" and they were trying to work to offload some of her work duties to others. It was frustrating that it got to that point. While my vehicle is functional, there are some things that I'm not completely satisfied with after the repair. One, the dead animal smell is still prevalent. They did keep it an extra week to try to get rid of it, but it is still strong. And, there are sputters and sounds that were not present before my accident. It seems to hesitate a little upon acceleration. The body work they did was excellent. I have no complaints, only compliments about that. With all of that being said, I would still recommend Wilson Toyota for sales and/or service of a vehicle. More

Salesperson was great to work with. Bought car in 2020 and got a great price before Covid drove car prices up. Very happy with car. Has years of life yet. We would recommend you as Bought car in 2020 and got a great price before Covid drove car prices up. Very happy with car. Has years of life yet. We would recommend you as a salesperson and dealership without reservation. More