391 Reviews of Wilson Motor Company - Service Center
Very poor I was not informed that I would be charged $75.00 for them to even look at my car. After that I told them from another shop exactly what was wrong. Al I was not informed that I would be charged $75.00 for them to even look at my car. After that I told them from another shop exactly what was wrong. All I asked is they look up how much the part would be and labor to fix it and call me before doing anything. Four hours later I still hadn’t heard anything. After called 2 times and getting jerked around and waiting I finally got an answer. When I went to pick it up they said it would be $100 for the services that day. I told them not to do anything until they cleared the price with me first. They didn’t do this and added transmission oil among whatever else without letting me know. I was very unhappy to show up with a $100 bill when I asked them to call me before they would need to charge anything. When I consulted them about this they were very rude and said they always tell everyone it’s $75 to look at it. I never once was told this. More
Trusting the service department The service dept. does an excellent job in customer service. I live in Washington state and my daughter goes to school in Logan. I can trust Wilson mo The service dept. does an excellent job in customer service. I live in Washington state and my daughter goes to school in Logan. I can trust Wilson motors to be professional and fair even when I’m over 600 miles away. More
it was great this has been my dealership for 50 .years.after this many years its hard to say anything bad about my friends at Wilson motor. that's why I keep comin this has been my dealership for 50 .years.after this many years its hard to say anything bad about my friends at Wilson motor. that's why I keep coming back. More
Great service Cleaned my car and did quality work quickly and affordably. Great discount for being a regular customer and will definitely visit Wilson again for ma Cleaned my car and did quality work quickly and affordably. Great discount for being a regular customer and will definitely visit Wilson again for maintenance More
5k service. Excellent service and review of explorers operation. Rotated tires, checked brakes and all fluid levels. Washed the car. All personnel were friendly, Excellent service and review of explorers operation. Rotated tires, checked brakes and all fluid levels. Washed the car. All personnel were friendly, courteous and professional in everything. More
Great Service I own a Fusion Hybrid and an F150. I used to have them serviced at a quick lube place, but I never felt they thoroughly inspected my vehicle and gave I own a Fusion Hybrid and an F150. I used to have them serviced at a quick lube place, but I never felt they thoroughly inspected my vehicle and gave me honest advice. On the other hand, I have complete confidence in Wilson Motors. More
Oil change Took my truck in for a oil change and tire rotation. They got it done very quickly and gave my truck a complimentary wash. Thanks guys Took my truck in for a oil change and tire rotation. They got it done very quickly and gave my truck a complimentary wash. Thanks guys More
Great shop! Terrific Customer Service! Wilson Ford has always treated our fleet with a great shop. Lynette is the queen bee of service! The Customer service is terrific from the office to p Wilson Ford has always treated our fleet with a great shop. Lynette is the queen bee of service! The Customer service is terrific from the office to parts to service to sales. Always a good experience. More
Quick and easy I went in for an oil change and inspection and barely had time to get comfortable before they came to get me. They were friendly and helpful as I as I went in for an oil change and inspection and barely had time to get comfortable before they came to get me. They were friendly and helpful as I asked about other service I will be needing soon. More
They know me. They treat me very well. They made sure that I had plenty to time to get to their location. I live 40-50 miles away. They were ready and waiting for me. The care was taken They made sure that I had plenty to time to get to their location. I live 40-50 miles away. They were ready and waiting for me. The care was taken in immediately and the mud flaps were installed quickly. They always know me by name. They make me feel important and that they are pleased to have me return each time. They do a super job. I always take my care there when I need work done. Thanks so much. More