391 Reviews of Wilson Motor Company - Service Center
Oil Change It took over an hour for my service (oil change). Had to wait for a filter that they didn't even let me know about except I just happened to ask wh It took over an hour for my service (oil change). Had to wait for a filter that they didn't even let me know about except I just happened to ask what was taking so long. More
Fast friendly and great price Did a great job on my wheels. Looks sharp. Were fast getting it in and got it done in one. Day. Price was competitive and their customer service is gr Did a great job on my wheels. Looks sharp. Were fast getting it in and got it done in one. Day. Price was competitive and their customer service is great. More
Service Sucks I recently took my vehicle in for some dash lights and errors. The technicians and service advisor did not properly diagnose the issue leading to even I recently took my vehicle in for some dash lights and errors. The technicians and service advisor did not properly diagnose the issue leading to even more dash lights and errors. When I approached them on these issues I was told with the technology these days in the vehicles it is extremely difficult to diagnose the issues but they would try something else to see if that would resolve my issues. They again misdiagnosed it and added fluids that did not need to be added. Now my car is again in the shop, minimum of a week each time, and is not drivable for safety reasons. The errors are causing acceleration when not pushing gas, rough shifting, damaged brakes due to computer errors, and loss of power steering but yet there is still no resolution after 4 visits and being told they have fixed the issues we continue having the errors. More
Great Service I have been going to Wilson Motor for over 10 years. I have always felt like I and my business are very important to them. They have a very personable I have been going to Wilson Motor for over 10 years. I have always felt like I and my business are very important to them. They have a very personable staff. I feel they are also very candid about any recommended repairs, hiving an honest opinion about whether they are needed or not. More
Oil change rotation balance Always honest and prompt. I love Lynette! Why is her name not listed? However, the rest of the service department has never disappointed me. Keep Always honest and prompt. I love Lynette! Why is her name not listed? However, the rest of the service department has never disappointed me. Keep up the great work! More
Great since I bought my car with Wilson Motors I have gotten great service I really enjoyed your waiting room very comfortable and your service reps are all since I bought my car with Wilson Motors I have gotten great service I really enjoyed your waiting room very comfortable and your service reps are all reporting the outcome of my auto. More
Oil Change and transmission flush Lynette's name is not on this list. She is the one that gave me excellent help! Thanks Lynette! It's amazing how long you have worked in Wilson's S Lynette's name is not on this list. She is the one that gave me excellent help! Thanks Lynette! It's amazing how long you have worked in Wilson's Service Department. More
Very helpful Staff were able to help me and find the problem with my vehicle. They even offered me a ride to my job while they worked on my vehicle. Staff were able to help me and find the problem with my vehicle. They even offered me a ride to my job while they worked on my vehicle. More
Needed emergency help while on day trip We had an emergency while traveling to Logan (from Layton) to move home our daughter from Utah state. They were so kind to fix my F150 on the spot o We had an emergency while traveling to Logan (from Layton) to move home our daughter from Utah state. They were so kind to fix my F150 on the spot on a Friday night. They were kind, helpful, quick, honest, and did a great job to get us on the road again. More
Customer service! Wonderful customer service !! The service department front desk employees are a great first interaction with the department. They always do their best Wonderful customer service !! The service department front desk employees are a great first interaction with the department. They always do their best to get you into the schedule and get the work done right. If it’s not, they will make it right . More