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Wilson Motor Company - Service Center

Logan, UT

4.8
391 Reviews

391 Reviews of Wilson Motor Company - Service Center

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May 28, 2019

Oil Change It took over an hour for my service (oil change). Had to wait for a filter that they didn't even let me know about except I just happened to ask wh More

by Just me
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chad Ricks
May 29, 2019 -

Wilson Motor Company responded

Sorry that we did not communicate to you, our mistake and sorry for the delay on the oil change. Thanks for taking the time to fill this out so we can get better. I would love to talk to you if you have time give me a call my name is Chad and I am the Parts and Service Director or feel free to ask for me the next time you come in.

May 27, 2019

Fast friendly and great price Did a great job on my wheels. Looks sharp. Were fast getting it in and got it done in one. Day. Price was competitive and their customer service is gr More

by brallen99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Ricks
May 30, 2019 -

Wilson Motor Company responded

We are very happy to have provided you with such a positive experience! Our service department tries to make sure our customers get great service in a timely manner! Happy to hear we met your expectation! Have a great day and we hope to see you soon!

May 27, 2019

Service Sucks I recently took my vehicle in for some dash lights and errors. The technicians and service advisor did not properly diagnose the issue leading to even More

by Tbe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mitch, Tanner
May 29, 2019 -

Wilson Motor Company responded

Thank you for your input, when you have time please give me a call. My name is Chad and I am the Parts and Service Director, I would love to help fix your concern. Sorry for the inconvenience.

May 25, 2019

Great Service I have been going to Wilson Motor for over 10 years. I have always felt like I and my business are very important to them. They have a very personable More

by Camifaye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Ricks
May 30, 2019 -

Wilson Motor Company responded

We're glad you had such a wonderful experience with us! Thank you for your loyalty and customers like you keep our team dedicated ! We hope to see you again soon. Have a great day!

May 21, 2019

Oil change rotation balance Always honest and prompt. I love Lynette! Why is her name not listed? However, the rest of the service department has never disappointed me. Keep More

by Carrieweston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynette
May 30, 2019 -

Wilson Motor Company responded

Carrie Weston, it's experiences like yours that really keep us motivated! We hope to see you soon!

May 21, 2019

Great since I bought my car with Wilson Motors I have gotten great service I really enjoyed your waiting room very comfortable and your service reps are all More

by Laura66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun Kurek, Cory Boehme
May 30, 2019 -

Wilson Motor Company responded

Laura, thank you for your kind review; we are happy to pass along your comments to the team here at Wilson Motor Co!

May 17, 2019

Oil Change and transmission flush Lynette's name is not on this list. She is the one that gave me excellent help! Thanks Lynette! It's amazing how long you have worked in Wilson's S More

by elder.mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynette
May 19, 2019 -

Wilson Motor Company responded

Elder.mike, thank you for your kind review; we are happy to pass along your comments to the team here at Wilson! Thank you again for the great review!

May 14, 2019

Very helpful Staff were able to help me and find the problem with my vehicle. They even offered me a ride to my job while they worked on my vehicle. More

by alesha2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tanner
May 19, 2019 -

Wilson Motor Company responded

Hi Alesha , we are very happy to have provided you with such a positive experience! We hope to see you soon!

May 08, 2019

Needed emergency help while on day trip We had an emergency while traveling to Logan (from Layton) to move home our daughter from Utah state. They were so kind to fix my F150 on the spot o More

by Juicelori
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Ricks
May 19, 2019 -

Wilson Motor Company responded

Juicelori, we're happy you found our staff to be so supportive during your experience here at Wilson Motor. We hope to be of service to you again in the future.

May 03, 2019

Customer service! Wonderful customer service !! The service department front desk employees are a great first interaction with the department. They always do their best More

by julie.cook5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynette , Chad Ricks
May 19, 2019 -

Wilson Motor Company responded

Julie, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Wilson Motor. Thank you, and have a fantastic day!

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