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391 Reviews of Wilson Motor Company - Service Center
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October 21, 2019
Prompt efficient service. I recieved a notice concerning a recall. I contacted Tanner. He directed me to the service department. They dealt with this in a prompt and efficient I recieved a notice concerning a recall. I contacted Tanner. He directed me to the service department. They dealt with this in a prompt and efficient manner. More
by djlbjanes
Verified CustomerEmployees Worked With
Tanner, Chad Ricks
October 21, 2019
Worst experience ever & DAMAGED my car Worst experience I have ever had! The dealership had my vehicle for 5 DAYS and I had to have a rental the entire time costing me over $150 I had my Worst experience I have ever had! The dealership had my vehicle for 5 DAYS and I had to have a rental the entire time costing me over $150 I had my vehicle in two weeks prior n they had to order a part... they did recall work and did not LISTEN to what I had found after the initial visit so did not take care of the ADDITIONAL issue at first... then when asked about the headlight switch being replaced which was what it was originally in for the said they didn’t know about it! They did nothing to try n compensate me for the rental fees adding up THEN ON TOP OF THAT THEY DAMAGED MY NEW PAINT JOB!!!!! I had gotten a bad rock chip on the hood of my 2 yr old car n the paint began peeling and NUSSAN would not warranty the paint job peeling!!!!! Thus costing my insurance more than $3000 to fix which was promptly scratched by the service department!!! It has been a week and I have yet to hear a word from the dealership!!!!!! More
by SHYZABEAR
Employees Worked With
Other Employees :
Mitch service, Chad Ricks, Zach Saxton, Maleia Titus, Koddy Thigpen
October 19, 2019
Perfect Had a recall. The person that helped me went above and beyond. He had outstanding customer service. And understood my movie references to "Tommy Bo Had a recall. The person that helped me went above and beyond. He had outstanding customer service. And understood my movie references to "Tommy Boy". More
by LUVKJCE
Employees Worked With
Chad Ricks
October 18, 2019
Technician couldn’t realize a small fault in the car The technician couldn’t use common sense to see that my key lock system needed some lubrications but instead suggested that my key lock was not the ge The technician couldn’t use common sense to see that my key lock system needed some lubrications but instead suggested that my key lock was not the genuine one form Nissan but an aftermarket one. I was then asked to go to some other lock smith to program and get a new key system or pay them $767 to replace the whole key lock system to original. I am not sure if they are incompetent or they wanted to dupe me out of my money for a 20 year old Nissan, I was initially there for getting a new key because I had lost mine which wasn’t quoted to be a 767 dollar job, I refused to pay and put wd40 in front of the sales associate and tired the key which worked and they thought I was a magician. I will never trust their advice on what is wrong with my car and I believe others have told me there including the tow truck driver that towed my car to your dealership. More
by ASFAND_YAR_KHAN
Employees Worked With
Not sure of the names of the employees
October 14, 2019
Car recall I had to take my car in for a recall and the employees that worked there were so nice and they made sure I had a ride to work and a ride from work. Th I had to take my car in for a recall and the employees that worked there were so nice and they made sure I had a ride to work and a ride from work. They answered all my questions. I am very pleased with the service I had received. More
by Amy Wouden
Employees Worked With
Tanner and Michael
October 14, 2019
Great. They did what they said they was going to do. And ahead of time..They were clear and precise. Very knowledgeable. I will come back. They did what they said they was going to do. And ahead of time..They were clear and precise. Very knowledgeable. I will come back. More
by goat
October 14, 2019
Great service! Competent, friendly and reasonably priced My experience could not have been better. Lynette is friendly and easy to work with. The service was performed competently and was reasonable priced. My experience could not have been better. Lynette is friendly and easy to work with. The service was performed competently and was reasonable priced. When I go in to Lynette, I know she will provide an honest assessment, that the work will be done to high standards, and I won’t be taken to the cleaners on price. That’s why I keep going back. More
by stephenneeley
Employees Worked With
Lynette
October 11, 2019
Oil change It is always great to work with Lynette on the service of my truck. She does a fantastic job of getting me scheduled and in for service. She is a grea It is always great to work with Lynette on the service of my truck. She does a fantastic job of getting me scheduled and in for service. She is a great representative for Wilson’s service department. More
by wbcooper
Employees Worked With
Lynette Lewis
October 11, 2019
Great Service Great customer service - I was kept informed and updated throughout emissions testing and recalled airbag replacement. The summary of services was exp Great customer service - I was kept informed and updated throughout emissions testing and recalled airbag replacement. The summary of services was explained before I paid for anything. I was informed of potential things needed for my car without feeling like I was being ‘sold’. More
by Becky
Employees Worked With
Reggie Nyman
October 11, 2019
Good experience I’m very please with the service. Took my car for oil change , Employees were kind and knowledge of what they were doing. The length of service was a I’m very please with the service. Took my car for oil change , Employees were kind and knowledge of what they were doing. The length of service was average. More
by reo958
Employees Worked With
Chad Ricks
