Wilson Motor Company - Service Center

Great to work with! My warranty work was handled professionally and efficiently with minimal wait time. It was an easy process and I was grateful for their competency and My warranty work was handled professionally and efficiently with minimal wait time. It was an easy process and I was grateful for their competency and kindness. More

special order - parts Service center order wrong part for my truck which delayed repair for 1 week. Other than the unnecessary delay, everything went well. I am very please Service center order wrong part for my truck which delayed repair for 1 week. Other than the unnecessary delay, everything went well. I am very pleased with how the staff handled everything. More

Like Family The Wilson Motor Company was the first car dealership to actually help me deal with my oil issue. I've had problems in the past with other dealerships The Wilson Motor Company was the first car dealership to actually help me deal with my oil issue. I've had problems in the past with other dealerships but I can proudly say that I felt like a son to the Wilson Motor dealership. They listened to my history and provided a solution allowing me to finally come to a positive end result! I was able to obtain a brand new engine for free because the Wilson Motor staff worked so diligently with corporate and my vehicle was under warranty. For the time they had my vehicle in shop, they provided me with a free rental. I was able to keep my life in beat and improve it thanks to Wilson Motors. Wilson Motor Company treats you like you're one of their own! More

Great service I called and made an appointment there because my car had a recall notice. Tanner Davis checked my vehicle in (if that’s what it’s called) and told me I called and made an appointment there because my car had a recall notice. Tanner Davis checked my vehicle in (if that’s what it’s called) and told me about how long the repair would take. Since it wasn’t going to be too long, I waited there. They have a nice little waiting area with snacks and drinks, a few toys for kids, and a bathroom nearby. More

Truck re-call. Had an appointment to have a re called part put on my truck. I had other questions and was helped out in a very timely manner by Reggie. I appreciated Had an appointment to have a re called part put on my truck. I had other questions and was helped out in a very timely manner by Reggie. I appreciated his time and effort to help me out. More

Best service shop in cache valley Always great service! Chad and his staff are top notch with what they do. I recommend you give their new quick service a shot if you haven’t yet! Always great service! Chad and his staff are top notch with what they do. I recommend you give their new quick service a shot if you haven’t yet! More

Poor customer service I Took my 3 month old motorcraft battery in that was tested by oreilly auto parts and tested as failed cell. Oreilly told me a ford dealer would warra I Took my 3 month old motorcraft battery in that was tested by oreilly auto parts and tested as failed cell. Oreilly told me a ford dealer would warranty it for me. First off They acted too busy to help me then told me it would take 45 minutes and needed to go onto their tester before they could warranty it which was fine with me. The service guy told me He ran it on their tester and the battery was perfect it was my truck that had issues . I ended up with a dead truck again the next day. I took it to another local motorcraft dealer and they tested it as failed cell, they gave me a new one and got me out the door in 10 minutes. Thanks for causing my battery problem to go on longer and wasting an entire day of work for me. Either you didn’t even fully test the battery or your machine failed. I give you -5 stars. More

Great service The service department is very helpful and fast. They also have a nice customer waiting are. I recommend them for a service of your car. The service department is very helpful and fast. They also have a nice customer waiting are. I recommend them for a service of your car. More