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Wilson County Motors Chevrolet Buick GMC
Lebanon, TN
554 Reviews
Wilson County Chevrolet-Buick-GMC has been a part of the Middle Tennessee community since 1927. We were founded with the belief that our customers deserve high quality products and services at a fair price. We have held true to that principle now for over 90 years.
Wilson County Motors has earned numerous recognition's for our business practices over the years. We have been selected as the Best of the Best of Wilson County in both automotive sales and service. We even earned the prestigious ABEA National Business Ethics Award. However, all the awards in the world pale in comparison to the thousands of customers that come back to us time after time for their vehicles and maintenance.
We are proud to serve our customers with respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 554 reviews
July 27, 2010
I recently bought a 2010 LaCrosse and had an outstanding experience at Wilson County Motors. They were responsive to my need for details in color and options and sought to find just the right vehicle. Dur experience at Wilson County Motors. They were responsive to my need for details in color and options and sought to find just the right vehicle. During the process, they communicated with me clearly and were responsive to my questions. They were able to demonstrate how the LaCrosse compared with other models/makes that were competitive yet showed me how it was superior. It was clear to me in the end that this dealership provided hometown service, employed knowledgeable and courteous personnel, and was genuinely concerned that I be pleased with my purchase. I love my new LaCrosse and encourage others to find the same positive shopping experience that I did. More
by bennettd
Employees Worked With
Don Holiman and Mitchell Bone
May 22, 2010
Would not show me a car because "it's Saturday and if you're not buying today, I have to get back in there for the clients who are ready to buy today.ellAell, when I am ready to buy, I won't go back to s you're not buying today, I have to get back in there for the clients who are ready to buy today.ellAell, when I am ready to buy, I won't go back to somewhere that treated me rudely on the day I was window shopping. More
by Amy28denton
Employees Worked With
Shannon Williams
September 08, 2008
I have bought all my vehicles and had them serviced at Wilson County Motors. I cannot recommend them highly enough. They are always honest and fair. The sales staff is responsive and reliable. The ser Wilson County Motors. I cannot recommend them highly enough. They are always honest and fair. The sales staff is responsive and reliable. The service department is second to none. They always get me fixed up right the first time at a reasonable cost. I will not take my car anywhere else. More
by Tyler99
Employees Worked With
All, Kelly Trackwell, Amy Bailey, Tracy Johns
March 25, 2007
RATING SHOULD BE 0. THIS IS THE MOST INCOMPETENT SERVICE DEPARTMENT I HAVE SEEN IN MY 40 YEARS OF AUTOMOTIVE REPAIRS!!!!! This dealer spent over a week trying to solve an electical problem. Their final DEPARTMENT I HAVE SEEN IN MY 40 YEARS OF AUTOMOTIVE REPAIRS!!!!! This dealer spent over a week trying to solve an electical problem. Their final conclusion was that we needed to replace 17 sensors in the electrical system. "Very very expensive and you probably would not want to spend several thousand (!) dollars on this seven year old car" implying that we should just stay in the sales lobby until we buy a new buick. We took the car immediately to VIC JENKINS CHEV in Gallatin and within twenty minutes they found the source of the problem. A bad radio. Pulled the radio out and no more problems with the electrical system. DO NOT ALLOW WILSON COUNTY MOTORS TO TOUCH YOUR CAR. More
by dew07
