Wilson County Motors Chevrolet Buick GMC

A most excellent journey! Keith Newberry, Internet Sales, went above and beyond to get the car I wanted. After my husband passed away suddenly in August, I was really scared to Keith Newberry, Internet Sales, went above and beyond to get the car I wanted. After my husband passed away suddenly in August, I was really scared to deal with a car dealership. Keith, Chuck(finance), were the best. Thank you so much for helping me. I couldn't be happier. More

First New Car Purchase I just purchased my first brand new vehicle and was honestly intimidated to drive to a dealership. I read reviews on all of them it feels like, and de I just purchased my first brand new vehicle and was honestly intimidated to drive to a dealership. I read reviews on all of them it feels like, and decided on Wilson County Motors. I met Dennis in sales and although he had an appointment lined up for later, he spent time with me until his folks showed up and walked me through everything. I gave him time with his appointment when they showed and then he came back to me to answer any questions I had. The whole experience was not a battle! It was a learning experience that was very transparent and he wanted me to get a deal as much as I wanted me to get a deal. I got the exact truck I wanted and when I say it was an easy process, do not read that as "I just signed whatever they told me to sign" I am a very careful buyer...but when its right its right...and Wilson County Motors paints the full picture for you. After Dennis processed everything, he had Ric in delivery take me to my new truck and show me every button and feature on that thing. Cars have come a LONG way...and the run down was very useful...also Ric is a funny guy so its not a dry lecture. As someone who read the reviews and then jumped through the hoops the reviews held up! No I am not getting paid to mention any of this. Just go see for yourself. More

Lengthy and pleasant Travese Purchase. We were treated extremely well and everyone made us feel welcome. Keith and David were very helpful in finding us the best car for our money while Ric We were treated extremely well and everyone made us feel welcome. Keith and David were very helpful in finding us the best car for our money while Ric made sure we understood the more complicated features of our vehicle. His instructions prepared us to set up our account with onstar. He was very prepared and made everything so easy to do. Thanks Ric! The lengthy process of finance and purchase was made easy. I would recommend this dealership and the employees. More

awesome It's always a great pleasure working with Mr Tom Harmon. He is a very pleasant gentleman. When it comes to buying a vehicle Tom Harmon is the man. Tha It's always a great pleasure working with Mr Tom Harmon. He is a very pleasant gentleman. When it comes to buying a vehicle Tom Harmon is the man. Thank you More

Great Dealership! We worked with John B., Ric, and Kathleen to purchase our new Yukon and they were all great. John B. was fantastic to work with on the the purchase a We worked with John B., Ric, and Kathleen to purchase our new Yukon and they were all great. John B. was fantastic to work with on the the purchase and gave us a great deal on our trade in and the Yukon. Ric was great with all the explanations on the technology the vehicle offered and the packages it came with. Kathleen was also great with all the paperwork and making everything as fast and fun as possible. We will definitely be back to make purchases from them in the future. More

My experience at wilson county chevrolet This is my fourth purchase from wilson county Chevrolet and i am very pleased with the vehicle, courteous personnel, no pressure, no haggle visit. I w This is my fourth purchase from wilson county Chevrolet and i am very pleased with the vehicle, courteous personnel, no pressure, no haggle visit. I would everyone to at least visit to see how they differ from other dealerships. More

Great Experience! Wilson County Motors made the car buying process a pleasure...we were able to take our time ,not feel pressured, and make the best decision for our fa Wilson County Motors made the car buying process a pleasure...we were able to take our time ,not feel pressured, and make the best decision for our family. More

Great deal for teenage son and quick purchase! My uncle found the Chevrolet truck like we were looking for online. It was a great deal for my teenage son's first vehicle. The purchase was completed My uncle found the Chevrolet truck like we were looking for online. It was a great deal for my teenage son's first vehicle. The purchase was completed quickly! More

Poor Service and irresponsible dealing in vehicles Wilson Country does NOT stand by their customers! I purchased a brand new 2017 Chevy 2500HD 6.6l Diesel Midnight Edition from Wilson County Chevy A Wilson Country does NOT stand by their customers! I purchased a brand new 2017 Chevy 2500HD 6.6l Diesel Midnight Edition from Wilson County Chevy April 8th of 2017. The salesman named Rod was great at getting the truck into my hands. The truck was around 70K. Not a 24K sale but a 70K sale. The truck had been outfitted with Larger Tires, Wheels, Fender Flares, Window Vent Visors Window Tint and Vehicle 6” Lift by a company call DSI that was hired on March 10th, 2017 by Wilson County Motors which they gladly marked up an extra 11K. On September 1st 2017 heading to Connecticut for family trip, we were stopped by a Virginia State Trooper unware of why I was being pulled over. We set the cruise control according to the speed limit which was in this case 70mph on I-81North in the Shenandoah area. Truck was approached by Trooper and he had asked “Is there any reason why you were going 82mph in a 70mph zone? And “is the Window tint legal for Tennessee?”. When the Trooper came back he had 2 citations in his hands….. 1st Citation was for the Illegal Window Tint ($30.00 fine), 2nd Citation is for the Speeding ($90.00 fine), Processing Fee and a Local Fee on top of those fines ($64.00). The morning of this, I reached out to the salesman Rod and the owner of the company Mitchel Bone to address the ticket issues with a truck that I had recently bought from them which shouldn’t have any problems. I had to call Mitchel bone 5 or so times that day and he wouldn’t even take me or my wife’s call. I continued to leave voicemails. When Mitchel Bone finally contacted us back he didn’t seem to have any interest in fixing the issues. So much that I never got a call back from anyone at Wilson County Motors. I had contacted an attorney to go to contest the speeding violation on the court date due to the speedometer being off and the costs. This costs me $500.00 to date and it’s still not resolved. All I had wanted Wilson County Motors to do is cover the attorney costs to prevent my license from getting points on it due to them NOT calibrating the speedometer, have their shop or my local shop calibrate the speedometer to prevent this from happening again and to correct the window tint issue. They didn’t want to hear any of it. I then called and got Chevy corporation involved filing a case with them about Wilson County Motors. Chevy got ahold of Wilson County and Wilson County lied and told Chevy Corporate that I had them do the work on the vehicle. DSI was contracted on 03-10-2017 and I bought it on 04-08-2017. Nice try Wilson County! Now to this day, Chevy has been calling and emailing Wilson County Motors and they will not even respond to Chevy Corporate any longer. So now 3+ weeks later, no calls or emails from Wilson County Motors and no fix to my problem left from spending 70K on a truck from them. It is sad to get ZERO customer service when dropping that kind of money on a vehicle afterwards. They were happy to get paid though. I do not recommend Wilson County Motors to anyone! EVER! We’re even I’m the market for another truck too. I will be buying another vehicle from someone else shortly. Idiot move on your part. I have all documentation, emails from DSI, Emails and case numbers from Chevy Corporate, Copies of citations, proof of work done prior to my ownership so Wilson County….. try to lie all you want. I will post it all up for everyone to see. You have had ample time to fix this and make it right. Chris in Arlington, TN More

Actually enjoyed buying a vehicle here Great service, great people, great environment I . will recommend Wilson County Motors to everyone! Absolutely amazing experience buying a vehicle fro Great service, great people, great environment I . will recommend Wilson County Motors to everyone! Absolutely amazing experience buying a vehicle from a family owned business! More