Wilson County Motors Chevrolet Buick GMC
Lebanon, TN
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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We had an awesome experience at Wilson County Motors. Brandon was able to find the car we had been looking for! He took great care of us! We couldn’t have been more pleased with the process! We LOVE our Brandon was able to find the car we had been looking for! He took great care of us! We couldn’t have been more pleased with the process! We LOVE our new car! More
Lucas was the best of the best! I had a great experience and he was very helpful. If I ever decide to go back, I will utilize him and I would even send my family to him! 10/10! and he was very helpful. If I ever decide to go back, I will utilize him and I would even send my family to him! 10/10! More
Brandon very nice, polite, knowledgeable about the car. He when out of his way to make sure I was happy with the choice I made. He when out of his way to make sure I was happy with the choice I made. More
Here is what you get at Wilson County Chevy for customer service. Me: Beware of how they use your vehicle when you take it in for work. Tracked my new 65k truck through the Chevy app. Watched them drive a service. Me: Beware of how they use your vehicle when you take it in for work. Tracked my new 65k truck through the Chevy app. Watched them drive all over Nashville for 4 hours running errands and delivery parts. Returned my truck to me with unnecessary additional miles and a quarter tank of diesel. Service manager took no responsibility for the use of my vehicle. Very poor customer service. Refused to return my calls. Filed an official complaint with GM. Sad that this is the way they treat a new customer purchasing a high end vehicle. Mitchel Bone: I am very sorry you are displeased but your comments are not accurate. At your request, we had a body shop repair scratches on two doors at our expense. The owner of the body shop did stop at other dealerships that were on the way to his shop but he did not deliver parts. Regardless, we agree with you that he should not have made those stops and apologized. Our sales manager even offered to compensate you for the miles on your vehicle when he called you last week. Customer satisfaction is our highest priority and sincerely apologize that you feel we did not provide that to you. We wish you all the best. · Reply · 23m Tim Wright Mitchel Bone no sir, you are not accurate. I purchased the vehicle under the conditions that the scratch on the driver side door be fixed. That is when the paint shop (your contractor) painted the wrong side of the truck. It went in for a second time to be corrected and that is when they made 5 stops with MY VEHICLE. Your sales manager and yourself among other employees would not return my call forcing me to leave work and drive to the dealership to find out why my truck was being used for your business needs. You were even kind enough to use 3/4 of my diesel and not refill it. Once again you have missed the mark here. Your sales manager was told to mail me a check for reimbursement of the mileage and fuel and my time. More
Beware of how they use your vehicle when you take it in for work. Tracked my new 65k truck through the Chevy app. Watched them drive all over Nashville for 4 hours running errands and delivery parts. Retur for work. Tracked my new 65k truck through the Chevy app. Watched them drive all over Nashville for 4 hours running errands and delivery parts. Returned my truck to me with unnecessary additional miles and a quarter tank of diesel. Service manager took no responsibility for the use of my vehicle. Very poor customer service. Refused to return my calls. Filed an official complaint with GM. Sad that this is the way they treat a new customer purchasing a high end vehicle More
What a great experience! The service was impeccable, and there was no high pressure sales tactics goin on here. Stewart made us feel really at home and I can honestly say this was the best car buying experi there was no high pressure sales tactics goin on here. Stewart made us feel really at home and I can honestly say this was the best car buying experience I’ve ever had. Wilson County Motors you’ve earned a repeat customer!!!! More
We had a wonderful experience choosing our new car. They are very helpful, make you feel very welcome & comfortable. They are in now way pushy... We enjoyed our experience.. Thank you Sherry Jackson.. are very helpful, make you feel very welcome & comfortable. They are in now way pushy... We enjoyed our experience.. Thank you Sherry Jackson.. More
Brandon Vaden went above and beyond to help me with the purchase of my vehicle. He is friendly, caring, and I will be recommending him! purchase of my vehicle. He is friendly, caring, and I will be recommending him! More
Absolutely in love with my new Trail Boss, and absolutely blown away by the professionalism & courtesy of Brandon Vaden. This is my second purchase from him at the dealership, and he has went above and beyon blown away by the professionalism & courtesy of Brandon Vaden. This is my second purchase from him at the dealership, and he has went above and beyond my expectations both times. Thanks again for getting me into my awesome truck. Thanks a lot. More