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Wilson Chevrolet GMC Cadillac

Stillwater, OK

3.6
28 Reviews

4850 W 6th Ave

Stillwater, OK

74074

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28 Reviews of Wilson Chevrolet GMC Cadillac

September 04, 2021

Lied to us saying car was available. Drove 2 hrs to see (planned to buy). Now it's loaned out but more expensive cars are in stock 😡 More

by JW
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris
February 23, 2021

First class liars. Never ever shop here! They said my car for trade in was damaged by hail significantly. It is NOT. OKC dealer gave me great price for trade and new car. I have an employee discount for GM a More

by pathos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris
Feb 26, 2021 -

Wilson Chevrolet GMC Cadillac responded

Hello Pathos, We apologize for your dissatisfaction with our dealership. As the fastest growing Cadillac dealership in the country, we pride ourselves on serving each client like we would want to be treated. We take comments like this seriously, so we reviewed our notes and communication and disagree with your portrayal of events, but are glad you were able to find a vehicle that worked for you. We wish you the best in your future car buying experiences. Thanks, Aaron

January 26, 2021

I cannot find a way to comment on my original post, but I can say: Wilson's made it right. After all was said and done, they actually took a loss on the new (to us) vehicle we purchased, along with giving us More

by TRidley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Mann, Trey
Jan 29, 2021 -

Wilson Chevrolet GMC Cadillac responded

Thank you so much for that very positive review! I am glad to hear that we were able to re-earn your business, and you allowed us the opportunity to right our wrong. If there is anything additionally, that we can offer you in the future, in service or in sales, please do not hesitate to let us know. Thank you for choosing Wilson's Auto Family, and have a wonderful day! -Gina Clary, Customer Experience Manager

December 07, 2020

I had to replace the brakes on my 2013 Chevrolet Equinox and they replaced the brake pads and rotors for $580 in just the front wheels. The rear wheels also went bad and they were trying to do those for $4 More

by ChevyFan
Price
Recommend Dealer
No
Employees Worked With
Jon Wilson
Dec 15, 2020 -

Wilson Chevrolet GMC Cadillac responded

Thank you for your honesty. I do apologize for any inconvenience that this caused you. I would like to ensure you, although we may not be the cheapest solution to the repairs that your vehicle requires, we do use top quality GM parts that restore your vehicle to factory standards. Our work is also performed by GM certified technicians, to ensure that it is done properly and with a guarantee that you can count on. If you have any additional questions or concerns regarding your last visit with us, please, feel free to contact us, and we would be happy to assist you, 405-372-3925. Have a great day! -Gina Clary, Customer Experience Manager

November 29, 2020

I drove 400+ miles to purchase a used car Wilson Chevrolet in Stillwater. Car was NICER by far than described and Terry Coates was wonderful to work with. A GREAT car buying experience! Roxann Li More

by Erlynuz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Coates, Jon Wilson
Nov 30, 2020 -

Wilson Chevrolet GMC Cadillac responded

Thank you for that positive review! I am glad to hear that we were able to meet your needs and requirements to purchase your vehicle. Congratulations, I do hope you are enjoying it! If there is anything we can do for you in the future, in service or in sales, please don't hesitate to let us know. Have a wonderful day! -Gina Clary, Customer Experience Manager

September 24, 2020

Was sold a 2011 cadillac srx4 in October 2018. It had ~50,000 miles and was supposedly one owner, no wrecks, and passed their "however many" point inspection with flying colors. I had just had a c-sectio More

by TRidley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Mann, Tim Gooch
Sep 26, 2020 -

Wilson Chevrolet GMC Cadillac responded

I am so sorry to hear about your negative experience Mrs. Ridley. Please contact us at 405-372-3925 to let us know what we can do to assist you. -Gina Clary, Customer Experience Manager

May 06, 2020

GREAT SERVICE EVERY TIME! THEY ARE A PLEASURE TO DO BUSINESS WITH AND TAKE EXCELLENT CARE OF ALL MY VEHICLES!!!!I HAVE TRUSTED THIS DEALERSHIP FOR OVER 30 YEARS. THE SERVICE DE More

by devinwilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Wilson
May 06, 2020 -

Wilson Chevrolet GMC Cadillac responded

Thank you for the positive review Devin! I am so glad to hear that we have met your expectations. Thank you for being a loyal customer, we look forward to working with you in the future! -Gina Clary, Customer Experience Manager

March 21, 2020

If you want “the nightmare shady dealership,” this is the place. Went in for an oil change, came out with an oil leak that I paid for repairs and still didn’t get fixed. Not even a test drive after the ‘repa More

by t.frisbie
Recommend Dealer
No
Employees Worked With
B Abootteen D Green
Mar 23, 2020 -

Wilson Chevrolet GMC Cadillac responded

I am so sorry for the issue you experienced during your service visit with us Tanner. I understand there was some confusion regarding the pricing for the parts/labor required to fix the oil leak on your blazer. The parts needed to fix the issue unfortunately were somewhat costly which we understand was not the impression you were under and that is why we waived the labor costs for the repair. I have spoken with the service manager directly in regards to you feeling as though you were lied to by the advisor and he has already addressed this with him. If you would like to speak with either one of us directly in regards to these issues please do not hesitate to contact us. - Jessica Wolftongue, Customer Experience Manager 405-571-3271

Mar 23, 2020 -

t.frisbie responded

Thanks for sending the same copy pasted response as before. "Confusion" was lie after blatant lie. "Already addressed" was not addressed. Really shows the aptitude for your customer care. More proof to not come here! Disgusting.

January 06, 2020

BUYER BEWARE! We purchased an 2016 Cadillac ATV from Wilson Cadillac of OK. This car is still under Manufacturer's warranty and was not sold to us "as Is". When the More

by Dar702
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dathan Wilson, Chris Mann
Jan 08, 2020 -

Wilson Chevrolet GMC Cadillac responded

It troubles us to read this post after the consistent and constructive talks we have had with you to resolve your dissatisfaction with your purchase. We have worked to the best of our abilities, including sending you a $1,900 check to pay for the tires, to resolve the issues. Due to your recent threats of legal action in the above referenced matter, we have been advised not to go into any more detail in an informal setting. We wish you nothing but the best in your future. Sincerely, Aaron Wilson Wilson Auto Family

September 17, 2018

No service on Saturday My husband was traveling with hunting dogs when his alternator went out on the interstate,roadside assistance sent him there where he was treated like More

by Chevyfan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure
Sep 19, 2018 -

Wilson Chevrolet GMC Cadillac responded

We have seen this review and are concerned with the experience you described. It is not our team’s standard quality of service and I would like to discuss what happened in greater depth if you are available. Please contact me we can work towards an understanding. Thank you. Sincerely, James Scifres | Marketing and Technology Manager | 405-372-3925 | jamesscifres@wilsonchevyok.com