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Wills Toyota
Twin Falls, ID
177 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 177 reviews
March 15, 2021
It was the best experience I have ever had buying a car. Don Kerr, the salesman, was very friendly and attentive and listened to my situation and went out of his way to help me. He provided all the informa Don Kerr, the salesman, was very friendly and attentive and listened to my situation and went out of his way to help me. He provided all the information I needed and made the whole event great. There was no stress or pushy salesmen intimidating me. Will definitely see Don again if I ever need another car. In addition to Don, Dean was helpful and referred me to Don, which I appreciated. In addition, Guillermo, was friendly and made the loan process easy as well. More
by BooBoo
Employees Worked With
Don Kerr, Dean Montoya, Guillermo
February 05, 2021
I bought from out of state/online and the process was quick and easy. I was picked up from the airport and had a nice drive home. Thanks to Zach, Guillermo and Jake. quick and easy. I was picked up from the airport and had a nice drive home. Thanks to Zach, Guillermo and Jake. More
by wavslide
Employees Worked With
Zach, Guillermo and Jake
January 27, 2021
What a great experience buying a vehicle. Jake was very knowledgeable about all aspects of the Highlander. Price and service were excellent compared with other dealers. Would definitely buy from Wills ag knowledgeable about all aspects of the Highlander. Price and service were excellent compared with other dealers. Would definitely buy from Wills again and from Jake. BTW, we live 300 miles from the dealership! More
by HL2021
Employees Worked With
Jacob Dixon
January 10, 2021
My wife and I were very impressed with the salesman Miguel Lara and the rest of the staff there. I stopped the deal process one day to check with other dealers in the area and Miguel and the other staf Miguel Lara and the rest of the staff there. I stopped the deal process one day to check with other dealers in the area and Miguel and the other staff had no issues and did not even attempt to talk me out of it. Other dealerships in the area had the wrong approach on this. They treat you as a cash cow, not a person. The next day I came back with the wife and they treated me like my comfort and love of the vehicle was more important than money(like a person). If you need to purchase a car in Twin Falls, ID go to Wills Toyota. More
by nohill2012
Employees Worked With
Miguel Lara, Guillermo Vargas, Eric Ficklin
December 31, 2020
I Live 2 hours away. That in itself should speak for the reason I purchased a vehicle from them. Spoke on the phone and Hank was very communicative and honest with me. Ron helped in the process and Dusty pu reason I purchased a vehicle from them. Spoke on the phone and Hank was very communicative and honest with me. Ron helped in the process and Dusty pulled my leg a little about the banking but I ended up winning. The deal was done before I got here and was kept. Thank you More
by Accucull
Employees Worked With
Hank/Ron/Dusty
December 24, 2020
I got to work with Berry for the purchase of my new Toyota C-HR. He was absolutely a delight to work with. Friendly, efficient and answered every question I had. Definitely made the process easy and en Toyota C-HR. He was absolutely a delight to work with. Friendly, efficient and answered every question I had. Definitely made the process easy and enjoyable. I will be returning to Wills Toyota for my next purchase. Thank you. More
by Phillip Rhinehart
Employees Worked With
Berry
December 24, 2020
The "Owner/GM" Hank is the reason I will NEVER purchase from the dealer ever again. I was having some mechanical issues with my vehicle that has less than 10k miles on it. I had taken it to the dealer from the dealer ever again. I was having some mechanical issues with my vehicle that has less than 10k miles on it. I had taken it to the dealer for the 8th time for the same issue and the service staff was working very hard. I asked to speak the GM, and was told "he is busy" to come speak to me. I went into the sales office and asked for him, a salesman intercepted me and said he would talk to the GM/owner. I could see them speaking through the glass windows/door of the GM/Owners office as he looked directly at me when he told the salesman "i don't know what he wants me to say about his issue, just tell him the maintenance manager will handle the issue...." This "owner" of the business didn't seem to think it was necessary to simply step out of his office and greet a customer that was having an issue. All he needed to do was simply say, "I understand you are having an issue, we have the best maintenance manager in the business and he is going to make sure you are ok. If you need anything please feel free to stop by anytime." I would never do business with this dealer again if this is the level of treatment I got from the owner. No Thanks More
by Unsatisfied
Employees Worked With
Hank Wills
October 19, 2020
Luis Hinojoas was our salesman. He took his time and explained everything to us.I would recommend asking for him. Finichal guy made a mistake. he took the time to fix the problem and we are pleased wi explained everything to us.I would recommend asking for him. Finichal guy made a mistake. he took the time to fix the problem and we are pleased with the results. Thank you Wills Toyota for a great team! More
by JA
Employees Worked With
Luis Hinojosa
