Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Wills Toyota
Twin Falls, ID
176 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Filter Reviews by Keyword
By Type
Showing 176 reviews
February 05, 2021
I bought from out of state/online and the process was quick and easy. I was picked up from the airport and had a nice drive home. Thanks to Zach, Guillermo and Jake. quick and easy. I was picked up from the airport and had a nice drive home. Thanks to Zach, Guillermo and Jake. More
by wavslide
Employees Worked With
Zach, Guillermo and Jake
January 27, 2021
What a great experience buying a vehicle. Jake was very knowledgeable about all aspects of the Highlander. Price and service were excellent compared with other dealers. Would definitely buy from Wills ag knowledgeable about all aspects of the Highlander. Price and service were excellent compared with other dealers. Would definitely buy from Wills again and from Jake. BTW, we live 300 miles from the dealership! More
by HL2021
Employees Worked With
Jacob Dixon
January 10, 2021
My wife and I were very impressed with the salesman Miguel Lara and the rest of the staff there. I stopped the deal process one day to check with other dealers in the area and Miguel and the other staf Miguel Lara and the rest of the staff there. I stopped the deal process one day to check with other dealers in the area and Miguel and the other staff had no issues and did not even attempt to talk me out of it. Other dealerships in the area had the wrong approach on this. They treat you as a cash cow, not a person. The next day I came back with the wife and they treated me like my comfort and love of the vehicle was more important than money(like a person). If you need to purchase a car in Twin Falls, ID go to Wills Toyota. More
by nohill2012
Employees Worked With
Miguel Lara, Guillermo Vargas, Eric Ficklin
December 31, 2020
I Live 2 hours away. That in itself should speak for the reason I purchased a vehicle from them. Spoke on the phone and Hank was very communicative and honest with me. Ron helped in the process and Dusty pu reason I purchased a vehicle from them. Spoke on the phone and Hank was very communicative and honest with me. Ron helped in the process and Dusty pulled my leg a little about the banking but I ended up winning. The deal was done before I got here and was kept. Thank you More
by Accucull
Employees Worked With
Hank/Ron/Dusty
December 24, 2020
I got to work with Berry for the purchase of my new Toyota C-HR. He was absolutely a delight to work with. Friendly, efficient and answered every question I had. Definitely made the process easy and en Toyota C-HR. He was absolutely a delight to work with. Friendly, efficient and answered every question I had. Definitely made the process easy and enjoyable. I will be returning to Wills Toyota for my next purchase. Thank you. More
by Phillip Rhinehart
Employees Worked With
Berry
December 24, 2020
The "Owner/GM" Hank is the reason I will NEVER purchase from the dealer ever again. I was having some mechanical issues with my vehicle that has less than 10k miles on it. I had taken it to the dealer from the dealer ever again. I was having some mechanical issues with my vehicle that has less than 10k miles on it. I had taken it to the dealer for the 8th time for the same issue and the service staff was working very hard. I asked to speak the GM, and was told "he is busy" to come speak to me. I went into the sales office and asked for him, a salesman intercepted me and said he would talk to the GM/owner. I could see them speaking through the glass windows/door of the GM/Owners office as he looked directly at me when he told the salesman "i don't know what he wants me to say about his issue, just tell him the maintenance manager will handle the issue...." This "owner" of the business didn't seem to think it was necessary to simply step out of his office and greet a customer that was having an issue. All he needed to do was simply say, "I understand you are having an issue, we have the best maintenance manager in the business and he is going to make sure you are ok. If you need anything please feel free to stop by anytime." I would never do business with this dealer again if this is the level of treatment I got from the owner. No Thanks More
by Unsatisfied
Employees Worked With
Hank Wills
October 19, 2020
Luis Hinojoas was our salesman. He took his time and explained everything to us.I would recommend asking for him. Finichal guy made a mistake. he took the time to fix the problem and we are pleased wi explained everything to us.I would recommend asking for him. Finichal guy made a mistake. he took the time to fix the problem and we are pleased with the results. Thank you Wills Toyota for a great team! More
by JA
Employees Worked With
Luis Hinojosa
July 22, 2020
I left Wills Toyota today a very happy camper in my new car!! Ted was awesome and took the time to get me into a car that would be safe and adequate room for my whole family! Thanks ted thanks Wills Toyota car!! Ted was awesome and took the time to get me into a car that would be safe and adequate room for my whole family! Thanks ted thanks Wills Toyota!!!! My journey continues More
by ahappycustomer
Employees Worked With
Ted
