Willowbrook Ford
Willowbrook, IL
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The Kia Advisor Michelle provided excellent customer service and was able to get me in and out in reasonable time. Went above and beyond expectations. service and was able to get me in and out in reasonable time. Went above and beyond expectations. More
Have been a customer (repeat) for 9 years and have sent others for purchases. Always received friendly professional service usually right away. Helpful to correct any problem or question . Body and fender others for purchases. Always received friendly professional service usually right away. Helpful to correct any problem or question . Body and fender shop employee Mark Gleason and crew do exceptional work. More
A friendly staff, professional mechanics and their repair prices are within the budget. Ben N., Michelle Hal pin and Luis Rodriguez are splendid. I give them thumbs up. prices are within the budget. Ben N., Michelle Hal pin and Luis Rodriguez are splendid. I give them thumbs up. More
Fast quality service They were ready for my appointment and got the car in and out quickly. The only issue I had this time was I'm not sure if the car needs the 15,000 mil They were ready for my appointment and got the car in and out quickly. The only issue I had this time was I'm not sure if the car needs the 15,000 mile service or if it's been done. It has 20,000 and no one asked me about it and I'm guessing that if it hadn't been done they would have asked. Last time I was there, there were some issues so I'm not sure if it ever got done. More
Prompt service for our emergency vehicle fleet! Always helpful and extremely responsive to our needs when it comes to services our emergency vehicle fleet. The location is ideal and the service depa Always helpful and extremely responsive to our needs when it comes to services our emergency vehicle fleet. The location is ideal and the service department will always squeeze us in on an emergency basis. More
Michelle is the best! Definitely recommend this service department! They explained everything to me and we were done within an hour or less! This is the only place we service our cars! department! They explained everything to me and we were done within an hour or less! This is the only place we service our cars! More
Quick and competent I recently took my car in for oil change and 30K check up. I also had a recall notice that was taken care of at the same time. The service departmen I recently took my car in for oil change and 30K check up. I also had a recall notice that was taken care of at the same time. The service department wasn’t too busy due to Covid outbreak. They took my car with an appointment right on time and very quickly. They had an area outside for me to wait. My car was completed within a couple hours, all services completed and check out was easy too.! Andrea T More
Michelle is always such a great help! She explained everything they did with the car and answered any questions we had about the car! She is definitely one of the best employees there! everything they did with the car and answered any questions we had about the car! She is definitely one of the best employees there! More
Service Department - great customer service Tim, the service department manager which assisted me was a pleasure to work with. He understood my needs, worked with his mechanic and resolved the Tim, the service department manager which assisted me was a pleasure to work with. He understood my needs, worked with his mechanic and resolved the issues on my Ford Explorer. Very responsive and really went out of his way. I would highly recommend service @ Willowbrook Ford More
Willowbrook Ford has always been very courteous to us and been great with taking care of our service needs! We would highly recommend them for their sales team and their service team! been great with taking care of our service needs! We would highly recommend them for their sales team and their service team! More