Willis Nissan
Des Moines, IA
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Good time, me and the family have bought several cars through Willis. I got a 2020 Nissan Murano with a good deal, and Kristi made it a great experience. through Willis. I got a 2020 Nissan Murano with a good deal, and Kristi made it a great experience. More
The staff was all super welcoming! I worked with Kristie and she was phenomenal!! I typically hate car shopping because there’s always so much back and forth but Kristie made the proce I worked with Kristie and she was phenomenal!! I typically hate car shopping because there’s always so much back and forth but Kristie made the process so much less stressful and so smooth! She also has little personal touches to her office that help give you a glimpse of her personality and even put together a thank you basket for me!! Love love love the little touches she adds in and how she shows appreciation to her customers! I also worked with Anthony and he was amazing, too!! I’m 23 and not an educated car shopper, and Anthony was amazing at explaining everything to me so I understood what I was signing, what my options were, etc. More
Steve Johnson was amazing! No one else I’d rather work with. He cares about his customers and will do his best to help you find the right vehicle. Very informative and not push No one else I’d rather work with. He cares about his customers and will do his best to help you find the right vehicle. Very informative and not pushy which made me want to buy from him even more. 100% recommend More
Debbie K. Was amazing, I would highly recommend her to anyone. She wasn't pushy at all and was so helpful. She goes over and beyond for her customers. No doub Was amazing, I would highly recommend her to anyone. She wasn't pushy at all and was so helpful. She goes over and beyond for her customers. No doubt about it Debbie is by far the best car sales person I've ever had and she made it such a great experience when buying a car is so stressful normally. Thank you so much Debbie!!! More
In our opinion, Debbie Klug is the best in used car sales by far! Her genuine care for her clients needs and undivided attention is second to none. No pressure sales and negotiation is top notch. She will ev by far! Her genuine care for her clients needs and undivided attention is second to none. No pressure sales and negotiation is top notch. She will even take the time to come in on her days off to meet with us if that's what we need, and she did, again! This is just how she rolls! Debbie, your attitude reflects your direct leadership, and we will not shop anywhere else! Thanks again for being our #1 sales contact! More
My sister and her husband are victims of the hurricane in Florida, and they lost everything, including their vehicles. So I started looking for a car for her in Iowa. I stumbled across one, totally id in Florida, and they lost everything, including their vehicles. So I started looking for a car for her in Iowa. I stumbled across one, totally identical to what she lost. The staff at Willis was totally amazing!! Professional and very kind. Thank you so much for your help !! More
Buyer beware. I did my homework , or thought I did, many years ago researching many car reviews before I purchased a new 2011 Nissan Murano AWD SL from Hummels. I I did my homework , or thought I did, many years ago researching many car reviews before I purchased a new 2011 Nissan Murano AWD SL from Hummels. I was very happy with my purchase, knowing this car would be very dependable and take me far into 200K miles with required maintenance. I am a stickler for regular maintenance and took very good care of my SUV. I drove it 11 years and 122K miles before it started to exhibit poor gear engagement, after stopping, pressing down on the gas, the car wouldn't move, then would surge forward. Diagnostic tests rarely reveal the cause, leaving me without a solution. This went on for a year, no one knew what the problems was. Until I drove it to CO last summer, car trouble landed me at Midas and was asked by a mechanic if I was experiencing any problems such as no acceleration. YES! for years and no one can tell me why. I then learned about ALL the problems with the CVT transmissions in the Nissan. Goggle it, quite interesting. My Nissan barely made it up the hills of CO. As soon as I got home, I called Hummels. It would be 5-6K, on low end of for a "new" transmission, AND Nissan will only warranty it for a year. You do the math! AND what parts are used? Why another CVT Nissan transmission, of course! Long story short, I was disappointed and sad to have to get rid of a car I loved, because the truth is, Nissan's do not last. I went to a different dealership this time, and confident my new SUV will last 200K. I will definitely tell others that are looking at Nissan, think twice. This is not a car for the long haul. More