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Willis Nissan

Des Moines, IA

4.7
152 Reviews

4770 Merle Hay Rd

Des Moines, IA

50322

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Showing 152 reviews

November 07, 2023

Kristi H made the process so smooth and fast for me! From trading in my car to upgrading to a SUV. She had everything ready by the time I got there to test drive the car. I will definitely be coming bac More

by Shembry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristi Henigan, Andy Fox
Nov 08, 2023 -

Willis Nissan responded

We are glad to hear that Kristi took great care of you and found you your perfect new vehicle. Thank you for taking the time to share your experience with us.

November 06, 2023

Had a really great experience working with Kristi Henigan on the pre-owned side. She helped me find just what I was looking for in my budget. More

by ali.henkle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristi Henigan
Nov 06, 2023 -

Willis Nissan responded

Thank you for taking the time to leave us a review! We are glad Kristi took great care of you!

October 20, 2023

Don't buy! They put off proper repairs until it your cost. Took car in under warranty code P17F0 came up and Nissan made small repairs that didn't last. Took c More

by matt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Can't remember
Oct 23, 2023 -

Willis Nissan responded

We're disappointed to hear of your negative experience at our location. We have passed along your comments to our management team, and our Service Director, Steve Olinger, will be reaching out to you. Please also feel free to call him at (515) 253-0719 to discuss further.

October 16, 2023

The most and very best to do business with ! Kristi thank you so much for all you have done for us today! Anthony you were very patience and great at explaining all the paperwork! We will be More

by bogeteresa
Recommend Dealer
Yes
Employees Worked With
Kristi Henigan Anthony Flynn
Oct 16, 2023 -

Willis Nissan responded

We are glad to hear Kristi and Anthony provided you with excellent service in helping you find and get your new vehicle. Thank you for taking the time to leave us a review.

October 06, 2023

Dealing with Kristi was a pleasure. She was warm spirited and made the process feel like you are dealing with a friend and not a car salesman. More

by scruff33187
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristi Henigan
Oct 16, 2023 -

Willis Nissan responded

Thank you for sharing your experience with us and enjoy your new vehicle!

August 31, 2023

Kristi was an amazing salesman, she’s super easy to connect with and talk to. She showed she cared about me and my needs and wanted to make my car buying process easy and the least painful that it coul More

by Vanessa Pirillo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristi Grimes
Sep 01, 2023 -

Willis Nissan responded

We are glad to hear that Kristi took great care of you in helping you find your new vehicle!

August 17, 2023

When I walked in very nice and clean. Very friendly and helpful people. Got helped right away. The Experience was way better than I could imagine. The sales Rep. Kristi was the best to More

by b.rinehart
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristi
Aug 17, 2023 -

Willis Nissan responded

We are glad to hear that Kristi was able to help you and gave you such a positive experience.

August 07, 2023

I can't even express how helpful Gabe was though this whole process! He was extremely patient with us and constantly communicating with me on updates and new vehicles that came in that fit our needs. He More

by mssinopoli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabe Renken and Kristi Grimes
Aug 08, 2023 -

Willis Nissan responded

We are glad to know our team took great care of you, and we have gained you as a customer. Enjoy your new vehicle!

July 07, 2023

Kristi is an amazing person to help with a new car! She help me get my first car! This was the best experience! More

by Maddiespringer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristi grimes
Aug 08, 2023 -

Willis Nissan responded

We are glad to hear what a great experience you had with Kristi! Enjoy your new car!

June 30, 2023

Kristine Grimes is the BEST salesperson I have ever dealt with!!!! She listens and tries hard to please her customers. I highly recommend her if you are looking to purchase a vehicle. Willis Nissan also came More

by Mary_0248
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristine Grimes
Jul 02, 2023 -

Willis Nissan responded

We are glad to hear Kristi provided excellent customer service. Thank you for your review and recommendation.

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