Willis Cadillac
Des Moines, IA
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Good Job Got me in on time, did a good job and back out in a timely manner. Keep up the good work men (and ladies) see you next month. Got me in on time, did a good job and back out in a timely manner. Keep up the good work men (and ladies) see you next month. More
Always great service from Willis! We have purchased several vehicles from Willis/Betts and always received top notch sales and service - we are always treated with professionalism and We have purchased several vehicles from Willis/Betts and always received top notch sales and service - we are always treated with professionalism and always respectful of your time. More
World-class service for 20 years of owing Willis Cadillacs! I've owned 2 DTS's purchased from Willis during the past 20 years. Service has always been world-class which was one of the selling points in buying I've owned 2 DTS's purchased from Willis during the past 20 years. Service has always been world-class which was one of the selling points in buying from them. Both were leased, bought off lease and then had extended warranties. No need to look anywhere else - Willis is the best! More
What a Welcome! A friendly, young man greeted me the moment I pulled my car into the service staging area. He wore a smart looking business suit and a smile that woul A friendly, young man greeted me the moment I pulled my car into the service staging area. He wore a smart looking business suit and a smile that would light up Yankee Stadium. What a welcome! More
Disappointing surprises Service was great.I paid my bill and left. A week later I started getting emails that said I needed $2,800 work done. This was a surprise. I don't lik Service was great.I paid my bill and left. A week later I started getting emails that said I needed $2,800 work done. This was a surprise. I don't like disappointing surprises. Why wasn't this discussed with me on the 7th? More
Finally, changed my mind!! I had a terrible experience with Betts many years ago. No one has ever changed my mind about this service department, until now. The only reason I'v I had a terrible experience with Betts many years ago. No one has ever changed my mind about this service department, until now. The only reason I've gone here over the last couple years is because my vehicle is under warranty & it is a convenient location. I had planned to start servicing somewhere else after this visit, but NOT now. Today, they listened, corrected problems (even one I didn't ask for), gave me a clean & same brand loaner, and kept me informed. Thank You Quentin! More
Ask for Todd Lee to be your salesman If you wanted the upgraded car owning experience then go to Willis for your purchases and service. Ask for Todd Lee to be your salesman If you wanted the upgraded car owning experience then go to Willis for your purchases and service. Ask for Todd Lee to be your salesman More
First Cadillac I must say my experience at this dealership was great. I have purchased a lot of cars from a lot of dealers and must say I was very impressed with thi I must say my experience at this dealership was great. I have purchased a lot of cars from a lot of dealers and must say I was very impressed with this dealership. The whole process seemed so effortless. I never felt pressured at all !!! Let me explain what led me to Cadillac. I have always loved the Cadillac name and what is stands for. So my wife and I are going to be married for 25 yrs. in October, so we wanted to celebrate and get us a gift that we would both be very happy with. We said lets go look at Cadillac. Glad we did. From the moment we stepped on this dealers lot, we were greeted by a great salesperson, her name is Jessica. She listened to our needs and were led to the XT 5 crossover. That is what we were looking for. We never felt pressured during the whole process. I must say, after my experience with this dealer, I will be more than likely to buy another Cadillac from this dealer. I felt I got a good deal for a beautiful car. So in closing I would not hesitate to ever do business again with this dealer. I hope to buy another Cadillac later down the road. More
Best service!!! Tim Nelton could perform a 4 wheel alignment on the space shuttle. He's aces!!! My truck was washed and vacuumed at no additional charge. Tim Nelton could perform a 4 wheel alignment on the space shuttle. He's aces!!! My truck was washed and vacuumed at no additional charge. More
Willis Service I brought my Escalade in for service and the service people were courteous, quick and knowledgeable. I am very satisfied with Willis Cadillac and wil I brought my Escalade in for service and the service people were courteous, quick and knowledgeable. I am very satisfied with Willis Cadillac and will be seeing them first for my next vehicle purchase. More