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Willis Cadillac

Des Moines, IA

not yet
rated
32 Reviews

2121 NW 100th St

Des Moines, IA

50325

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Showing 32 reviews

February 02, 2018

Good Job Got me in on time, did a good job and back out in a timely manner. Keep up the good work men (and ladies) see you next month. More

by Rex
Recommend Dealer
Yes
Employees Worked With
Don't remember
January 31, 2018

Always great service from Willis! We have purchased several vehicles from Willis/Betts and always received top notch sales and service - we are always treated with professionalism and More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curt
January 14, 2018

World-class service for 20 years of owing Willis Cadillacs! I've owned 2 DTS's purchased from Willis during the past 20 years. Service has always been world-class which was one of the selling points in buying More

by Jeff Courter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Nelson
November 22, 2017

What a Welcome! A friendly, young man greeted me the moment I pulled my car into the service staging area. He wore a smart looking business suit and a smile that woul More

by Rudy from Adel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil & Adam
September 29, 2017

Disappointing surprises Service was great.I paid my bill and left. A week later I started getting emails that said I needed $2,800 work done. This was a surprise. I don't lik More

by Carguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Quenton Downing, D. Allison
Oct 02, 2017 -

Willis Cadillac responded

Carguy, we're very sorry for this experience. Please contact us at 515-253-9600, or respond here, and we'll make sure it doesn't happen this way again! Thank you for your business!

September 12, 2017

Finally, changed my mind!! I had a terrible experience with Betts many years ago. No one has ever changed my mind about this service department, until now. The only reason I'v More

by Brenda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin
September 10, 2017

Ask for Todd Lee to be your salesman If you wanted the upgraded car owning experience then go to Willis for your purchases and service. Ask for Todd Lee to be your salesman More

by Redline
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Lee & Kathy Bradshaw
August 29, 2017

First Cadillac I must say my experience at this dealership was great. I have purchased a lot of cars from a lot of dealers and must say I was very impressed with thi More

by Stephen J Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Ballard - Ira Mitchell Sales Mgr.
August 27, 2017

Best service!!! Tim Nelton could perform a 4 wheel alignment on the space shuttle. He's aces!!! My truck was washed and vacuumed at no additional charge. More

by Chris12345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Nelton and Kevin in Hickman service
August 20, 2017

Willis Service I brought my Escalade in for service and the service people were courteous, quick and knowledgeable. I am very satisfied with Willis Cadillac and wil More

by LouEscalade
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't recall