Williamson Cadillac - Service Center

Excellent customer service and experience Mr. Mike McKesson helped me with my 2017 Buick Cascada. Mr. McKesson was also patient, that front desk is busy! Kudos to your staff.Also, the gentlema Mr. Mike McKesson helped me with my 2017 Buick Cascada. Mr. McKesson was also patient, that front desk is busy! Kudos to your staff.Also, the gentleman when you drive in, the Valet, was very sweet and kind. Always smiling and positive. All around, I had a wonderful experience. More

Excellent service Very good service, They took care of the problem with the AC and clean the system inside the vehicle and you can actually smell it. Very good service, They took care of the problem with the AC and clean the system inside the vehicle and you can actually smell it. More

Great Service Williamson service team is the best in the industry. They always are attentive to the customers needs and stay in contact with the customer throughou Williamson service team is the best in the industry. They always are attentive to the customers needs and stay in contact with the customer throughout the process. More

Great service Very friendly dealer that is always willing to help with your concerns. They truly care about your experience with their dealer. The rep. was very res Very friendly dealer that is always willing to help with your concerns. They truly care about your experience with their dealer. The rep. was very responsive to my needs. More

Pleasant atmosphere, smile on everyone’s face I would definitely recommend them, courteous and polite, I can only say nice things about the friendliness and such a fast service, my car was ready s I would definitely recommend them, courteous and polite, I can only say nice things about the friendliness and such a fast service, my car was ready sooner than expected More

Excellent no issues what so ever Helpful & courteous service clean and well stocked waiting area. Efficient rental care process easy pick clear & understandable invoice. Short wait to Helpful & courteous service clean and well stocked waiting area. Efficient rental care process easy pick clear & understandable invoice. Short wait to receive vehicle. Thank you More

Service to my 2017 xt5 I needed to do oil change on my cadi to take smoke smell out of the car and clean it up a bit. Loaner was probides whicch very convinient I needed to do oil change on my cadi to take smoke smell out of the car and clean it up a bit. Loaner was probides whicch very convinient More

Loyalty Have been a long time customer and hope to Continue my association with sales and service Had reason to use road service recently and it was outst Have been a long time customer and hope to Continue my association with sales and service Had reason to use road service recently and it was outstanding . More

Could have been better I had always heard such wonderful things about the service dept but upon my first service arrival it wasn’t exactly smooth sailing. Long line to get I had always heard such wonderful things about the service dept but upon my first service arrival it wasn’t exactly smooth sailing. Long line to get into the service area....wait waaaaaay too long to check in with the so called express service technician. She kept getting interrupted by other people while trying to process my car - which came off like she wasn’t entirely committed to helping me. The actual service time wasn’t so bad but when I collected my car, they took forever to bring it to me at the valet - like over 30 mins. I was sadly disappointed in my first service encounter with Williamson. More

Two years of trips to the Service department I will be consulting an attorney regarding lemon Law concerning my Encore. 30 days is entirely too long to keep a vehicle and no repairs on the other I will be consulting an attorney regarding lemon Law concerning my Encore. 30 days is entirely too long to keep a vehicle and no repairs on the other 4 items I complained about 5 diff times. I am retired DOD civilian working with Military Affairs in Miami Dade. Would not want them to go thru this. Love my car do not love the excuses I get. More