Williamson Cadillac - Service Center

Great service writer, Mickey, however, ordering parts seem to take along time, nice though they gave me a loner car but 2 weeks for a part seems long seem to take along time, nice though they gave me a loner car but 2 weeks for a part seems long More

Oil change turned into 3 day headache. Got a regular oil change on Monday. Which took 2 hours. Tuesday morning went to drive lids to school and oil was leaked all over my driveway. Called my service advisor change on Monday. Which took 2 hours. Tuesday morning went to drive lids to school and oil was leaked all over my driveway. Called my service advisor who told me to call roadside. Roadside came to look, told me to drive for service. They kept my car another 24 hours and did provide a rental car and cleaned my driveway but it took up a lot of my time Over 3 days and they did not compensate me at all. More

Always very professional service from the staff. In Always very professional service from the staff. In service I was helped by Alfonso and he was very helpful, friendly and serviced all my needs with Always very professional service from the staff. In service I was helped by Alfonso and he was very helpful, friendly and serviced all my needs with professionalism. More

Was very pleased with the service and the wait was minimal and pleasant. I was running late due to traffic but they were still able to get me in minimal and pleasant. I was running late due to traffic but they were still able to get me in More

Negatives: Took two visits to correct the problem. Both were several days. Engine still idles rough. Positives: loaner was nice. I appreciate that. However, I was charged twenty something for "Tolls" were several days. Engine still idles rough. Positives: loaner was nice. I appreciate that. However, I was charged twenty something for "Tolls" and I never traveled a toll road. Employee promised (twice) to send me a statement showing tolls for the time I had loaner, but never did. More

Excellent. I had my windows tinted on my CT6. Skip Moo Sang is my service advisor and he exceeds expectations. Williamson Cadillac rules always, yes. Sang is my service advisor and he exceeds expectations. Williamson Cadillac rules always, yes. More

Good service, I was able to get my car fast.Alfonso Good service, I was able to get my car fast. Alfonso Robleto took care my car in good time, he was courteous and most important he listen to what I w Good service, I was able to get my car fast. Alfonso Robleto took care my car in good time, he was courteous and most important he listen to what I was saying. Thank you Alfonso. More

Oil change and recalls taken care of. Waited longer than usual but i always get good service. I will keep serving my leases Cadillac at the dealer usual but i always get good service. I will keep serving my leases Cadillac at the dealer More

Muy amable, buscó todas las posibilidades para que pudiéramos estar contentos con la oferta y nuestro bolsillo. Siempre fue atento y respondía a las llamadas de teléfono. Buen muchacho y muy educado. pudiéramos estar contentos con la oferta y nuestro bolsillo. Siempre fue atento y respondía a las llamadas de teléfono. Buen muchacho y muy educado. Pero fui por servicio. Y demore 3.45 esperando por auto y mi appoint era a las 11.30am. Me dijeron era por el tiempo de lunch, entonces no den appt de 11 a 1 pm, porque creo no todos van a almorzar a la misma vez More

Service and customer support is incredible. But prices are just so much higher than other places. I changed a headlight bulb and got a replacement key and it was $800+. Outrageous are just so much higher than other places. I changed a headlight bulb and got a replacement key and it was $800+. Outrageous More