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Williamson Cadillac - Service Center

Miami, FL

4.7
2,707 Reviews

2,707 Reviews of Williamson Cadillac - Service Center

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May 16, 2020

As an owner of a Cadillac, owner mostly deal with the service department staff. Why are they not listed? That's who I would like to rate. I rated these people 1 star only because I had to fill in someth More

by MICHAELBERRY578
Recommend Dealer
Yes
Employees Worked With
Gairy (Storm) Adams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Haeffner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Alvarez, Al Ammons
May 18, 2020 -

Williamson Cadillac responded

We appreciate you taking the time to leave us this excellent star rating, Michael! We look forward to working with you again in the future. Sincerely, Jeff Rogers - jrogers@wagmiami.com

May 14, 2020

Excellent customer service. Work was done in a fast and efficient way. Although I didn’t have to use it having someone to take you home is great. More

by Rvasco
Recommend Dealer
Yes
Employees Worked With
Carlos Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Haeffner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2020 -

Williamson Cadillac responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

May 13, 2020

Thank you.Everything fine! They came and picked up the car and brought it back to my home to assist me because of the virus More

by ANDRESSOLARES
Recommend Dealer
Yes
Employees Worked With
Alberto Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2020 -

Williamson Cadillac responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Jeff Rogers - jrogers@wagmiami.com

May 11, 2020

Manny at roadside service was very helpful and provided prompt and excellent service. Alfonso also helped right away and provide exceptional service. Thank you both More

by Dianacuesta22
Recommend Dealer
Yes
Employees Worked With
Alfonso in service and Manny at roadside assistance
May 13, 2020 -

Williamson Cadillac responded

Thank you for your great review, Diana! We're glad to have Manny on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

May 11, 2020

Thanks to the people who works at Williams are great they greeting the customers and they have drinks snacks and a nice area for you to sit down and watch TV More

by BALPHONSO473
Recommend Dealer
Yes
Employees Worked With
Luis Carbonell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Haeffner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2020 -

Williamson Cadillac responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

May 09, 2020

They do treat you like family. Always respectful and caring. From sales to service to is a wonderful experience! They always do a great job of finding you the perfect car. The service department a More

by EBLEWIS
Recommend Dealer
Yes
Employees Worked With
Mike Penn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Santos is wonderful , Rene Roberts
May 12, 2020 -

Williamson Cadillac responded

Thank you so much for taking the time to share your kind words about your experience at Williamson Cadillac! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, Jeff Rogers - jrogers@wagmiami.com

May 09, 2020

Service was great. Glad to be part of the GMC family. I was love the breakfast in the morning. You do know how to treat your customers. More

by Lance
Recommend Dealer
Yes
Employees Worked With
Luis Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2020 -

Williamson Cadillac responded

Lance, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Jeff Rogers - jrogers@wagmiami.com

May 08, 2020

Always great service and highly recommend Erik Fernandez as a service writer. Fast, efficient, and honest. You won’t go wrong using him and Williamson More

by Eric
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
May 12, 2020 -

Williamson Cadillac responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

May 07, 2020

Mike M. Service representative was excellent! Kept me Mike M. Service representative was excellent! Kept me informed as to the progress of my car service. Comfortable waiting area and appreciated the av More

by TLWZEBRA1
Recommend Dealer
Yes
Employees Worked With
Bruno Zayas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike McKesson
May 07, 2020 -

Williamson Cadillac responded

Thank you for the feedback! We are happy to hear about your positive experience at Williamson Cadillac, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Jeff Rogers - jrogers@wagmiami.com

May 06, 2020

Went for a Oil Change! Quick, easy. They used protective gear when speaking to me in person. I will be a frequent customer here again. More

by Brewha
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
May 07, 2020 -

Williamson Cadillac responded

Brewha, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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