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Williamson Cadillac - Service Center

Miami, FL

4.7
3,110 Reviews

3,110 Reviews of Williamson Cadillac - Service Center

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November 01, 2022

Thank you, Tony Martinez. As always, your professionalism, guidance and friendly assistance is the best. More

by alinamaria53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2022 -

Williamson Cadillac responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 30, 2022

Amazing sales and service team Not sure why they make you write 15 words Crazy. More

by Navarro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guillermo Farinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Haeffner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Gomara
Nov 01, 2022 -

Williamson Cadillac responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 30, 2022

Courteous, friendly, all done well as promised, service incredibly well priced. Couldn’t ask for better attention. My service advisor since I purchased Y cadillac is Richard Lorelei he is a gentleman, kn More

by MADELONROSENBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

Williamson Cadillac responded

It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! I look forward to working with you again in the future! Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 28, 2022

Reliable fast service. Minimum wait time for someone to assist you. The complimentary refreshments are great. More

by Dianamaria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara, Mickey Barrios
Nov 01, 2022 -

Williamson Cadillac responded

I am pleased that everything went well for you! Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 28, 2022

I had a flat tire and had to call roadside assistance. Excellent roadside service: quick, efficient, friendly. It was perfection. So happy with this service! More

by CAVINO85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roadside assistance
Nov 01, 2022 -

Williamson Cadillac responded

I love hearing about customers that have a terrific experience at Williamson Cadillac! Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 26, 2022

El trato de Erick es magnifico y la atencion inmediata, no cambiaria este lugar por otro dealer More

by Landysport
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2022 -

Williamson Cadillac responded

Nos hace feliz escuchar que nuestro equipo se ocupó de usted y que todo salió muy bien. Esperamos verle otra vez en el futuro. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 25, 2022

Great service. Needs to work on the car rental. I waited 3.5 hrs to get a loaner car. More

by YOANIA27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rair
Oct 27, 2022 -

Williamson Cadillac responded

Thanks for your great review. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 25, 2022

Excellent experience, vehicle service completed as promised. Nice touch the coffee and pastries offered while waiting More

by Otrebla0581
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2022 -

Williamson Cadillac responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 25, 2022

Everyone was friendly and proactive. Service was very quick no complain on my end at all all More

by Jenznedz29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micheal McKesson
Oct 27, 2022 -

Williamson Cadillac responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 24, 2022

Service manager lack of customer service skills and service poorly provided. Car has few warnings lights on, only corrected one and didn’t advise about the others warnings lights, I when back to the de More

by DAVIDCABREJA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Erik Fernandez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service manager
Oct 26, 2022 -

Williamson Cadillac responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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