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Williamson Cadillac - Service Center

Miami, FL

4.7
3,110 Reviews

3,110 Reviews of Williamson Cadillac - Service Center

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February 14, 2023

Service department is second to none. Easy and great to deal with. Service writer Tony Martinez is my choice but they are all good More

by DWANDAFUL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2023 -

Williamson Cadillac responded

Thank you for sharing this great feedback with us. I feel our service department is what makes Williamson Cadillac special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 10, 2023

Excellent services and my service assistant Tony Martinez is a very helpful employee, with the knowledge to answer any question in reference to the service and the maintenance requirements of my car. Also, A More

by DEAMIGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2023 -

Williamson Cadillac responded

Thank you for sharing this great feedback with us. I feel our service department is what makes Williamson Cadillac special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 10, 2023

Excellent service all around and faster than you can expect I’m very happy with the service More

by LUISCARBONELL7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

Williamson Cadillac responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 09, 2023

Very good service. Personnel very professional and courteous. Very nice to have bottled water, coffee and other items for your customers to enjoy while they wait for t More

by RIANOA
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yair Garrido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Gomara
Feb 09, 2023 -

Williamson Cadillac responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 09, 2023

Everyone I encountered was very pleasant and helpful. The waiting area is very comfortable and I appreciated Access for charging electronic devices More

by Kathlebl
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Feb 09, 2023 -

Kathlebl responded

Thank you For the great detail job on my old car

February 08, 2023

Carlos Gomara is always professional and courteous. Well trained on the vehicle and necessary repairs. More

by MARINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
Feb 09, 2023 -

Williamson Cadillac responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 08, 2023

Everyone is so courteous and helpful - very efficient - I needed a ride to and from and the drivers were so kind and prompt More

by LindaG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Moosang
Feb 09, 2023 -

Williamson Cadillac responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 08, 2023

The service was excellent. This is my dealer since 2006 I bought a Hummer H3 and I always did maintenance there. Now I bought a GMC CANYON and maintenance is there. More

by NO-REPLY-TH2HYYLR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Iván (sale dealer)
Feb 09, 2023 -

Williamson Cadillac responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 08, 2023

Eriik Fernandez is always very helpful. Generally speaking we always have a great experience when we’re bringing a vehicle town. This is our second Cadillac and the service center has alway More

by T.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Lacayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2023 -

Williamson Cadillac responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 07, 2023

Straight forward. They kindly offered me the package. They washed my truck. All was great. More

by Fsamper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2023 -

Williamson Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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