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Williamson Cadillac - Service Center

Miami, FL

4.7
3,110 Reviews

3,110 Reviews of Williamson Cadillac - Service Center

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March 02, 2023

Efficient. Attentive .courteous accesible. Clean. Proactive Fantastic service all around Thanks to Tony and rest of Staff More

by Zurc7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2023 -

Williamson Cadillac responded

Zurc, thank you for sharing this great feedback with us. I feel our service department is what makes Williamson Cadillac special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 02, 2023

Carlos in service is great. He’s knowledgeable, efficient and to his word. Great service. More

by DERMUS03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
Mar 06, 2023 -

Williamson Cadillac responded

Thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 01, 2023

Eric was very helpful, I showed up without an appointment and he attended to all my requests. Truck was serviced and washed in less than 4 hours. Five stars More

by richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2023 -

richard responded

Great dealership

February 27, 2023

As soon as you arrive you get greeted with a smile and advise to have a coffee Ms snacks as you await for your vehicle. More

by MILDRED411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
Mar 01, 2023 -

Williamson Cadillac responded

Mildred, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 25, 2023

Quick and clear I. Terms of price and expected time. Sometimes hard to get quick appointments More

by MJRODRIGUEZ0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not remember
Feb 28, 2023 -

Williamson Cadillac responded

I appreciate you for letting others know about your experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 24, 2023

Amazing service. In and out quick. Love the pastries while waiting. And accessibility to get work done while waiting More

by nclanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2023 -

Williamson Cadillac responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and I am proud that this was received during your time spent with us. Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 24, 2023

I had an appt for 4:30pm arrived before 4:30 my advisor was no where to be found was called several times by another advisor. He finally met me at 5:15pm the service took relatively 1 hour tire rotations a More

by 1INAMLN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Loero
4.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Lacayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Williamson Cadillac responded

I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 24, 2023

Amazing good atención, the place was clean and I feel comfortable, really I’ll come back. More

by Henry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
Feb 28, 2023 -

Williamson Cadillac responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 23, 2023

I appreciate it took less time than usual. Tony Martinez is wonderful to deal with. More

by M_SHEDD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Williamson Cadillac responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 22, 2023

Carlos Gomara was an amazing service advisor and I love his kindness to costumers very nice More

by Juli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
Feb 24, 2023 -

Williamson Cadillac responded

Thank you for this amazing review, Juli! We really appreciate your business. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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