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Williamson Buick GMC - Service Center

Miami, FL

4.5
1,841 Reviews

1,841 Reviews of Williamson Buick GMC - Service Center

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April 06, 2025

Friendly, very helpful and had a very nice lounge area for customers. I was unsure of the process, this was my first visit at the service department. Everyone was helpful and friendly. More

by brendav411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Williamson Buick GMC responded

We’re delighted to hear your visit was a success. Thanks for choosing us for your automotive needs!

April 06, 2025

Good service and good customer atención my Savana it is working great I’m very satisfied More

by chaper74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yair Garrido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Williamson Buick GMC responded

Thank you for your trust in us and for taking the time to provide your feedback. We’re thrilled to have met your expectations!

April 04, 2025

Easy appointment with on time reliable service. Great experience. C. Torres Thank you to all More

by Constance torres
Recommend Dealer
Yes
Employees Worked With
Mike McKesson
Apr 04, 2025 -

Williamson Buick GMC responded

Thank you very much for your positive review; we are happy to have met your expectations. Your complete satisfaction is our ultimate goal!

April 02, 2025

Provided me with an estimate prior to my appointment. Service was completed on a timely manner. More

by thernandez19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yair Garrido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Williamson Buick GMC responded

Thank you for trusting us with your needs; we’re honored to have earned your five-star review!

April 02, 2025

My experience was outstanding. I felt very welcome & good taken care of by Peoples & Beny Ledesma. I was impressed by the quality in handling me as a costumer. The gentleman taking More

by KARINAQUINTANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beny Ledesma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Peoples
Apr 03, 2025 -

Williamson Buick GMC responded

We are so glad that we made your experience a great one. It’s always a pleasure to serve amazing customers like you; we truly appreciate your review!

April 02, 2025

Extremely well organized and efficient service department. I appreciated how knowledgeable and welcoming all the people I interacted with were. Stefanie was great!!!! More

by Barbara Tria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Reyno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Williamson Buick GMC responded

Your satisfaction motivates us to keep delivering top-notch service—thank you for your kind words!

April 01, 2025

Very bad because they didn't find the right issue and the repair costs me over 1800.- dollars. I came with a issue as a clunk sound from the left front when going over bumps. Today, it's still the same issue More

by thierrymosergolf
Recommend Dealer
No
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Loero
Apr 03, 2025 -

Williamson Buick GMC responded

Thank you for your honest feedback; we deeply regret that your issue wasn't resolved and that the repair did not meet your expectations. Please allow us the opportunity to make this right and address your concerns—your satisfaction is our priority.

March 30, 2025

Fast, care and polite It was great service, everyone was nice and diligence. thanks you More

by LORENPG62
Recommend Dealer
Yes
Employees Worked With
Stephanie Reyno
Apr 03, 2025 -

Williamson Buick GMC responded

Thank you for your kind words and for recognizing our team's efforts; we’re thrilled to hear you had a great experience!

March 30, 2025

Service advisor great. Actual oil change VERY VERY SLOPPY!!!! Left oil pan dripping with old oil. More

by Stb4faith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Williamson Buick GMC responded

We are happy that Erik was a great service advisor to work with. We are sorry that the oil change was not to your expectation. We have made our service director aware and he will be addressing the matter. Please feel free to contact our service director at juans@wagmiami.com.

March 29, 2025

I received excellent customer service as usual. I've been a customer of Williamson Cadillac for over 30 years and have come to expect excellent service. The entire staff is awesome. More

by EDAVIS25
Recommend Dealer
Yes
Employees Worked With
Mike McKesson
Apr 03, 2025 -

Williamson Buick GMC responded

It’s customers like you who make our job so rewarding—thank you for your trust for over 30 years; it means the world to us!