Williamson Buick GMC - Service Center

Good service. Dirty return. No complaints about the service. However, I'm not pleased with the condition the inside of the car was in when return. The drivers side was extremely No complaints about the service. However, I'm not pleased with the condition the inside of the car was in when return. The drivers side was extremely dirty. The carpet was greasy and so was the side door. I was shocked as to how dirty it was. Definitely does not meet my expectations. More

They tried to screw me over I brought my truck in for a tire rotation and oil change. I put in the front seat and showed them the proper socket set and key for the locking lug nu I brought my truck in for a tire rotation and oil change. I put in the front seat and showed them the proper socket set and key for the locking lug nuts. They called me 3 hours later to tell me the oil change was done, however, they could not rotate the tires because 2 of the locking lugs were stripped. There is no question they stripped them either that day or when they did the last tire rotation. After finally discussing it with the service manager, they removed the locking lugs. I have no idea if the tires were rotated or not and they did not replace the locking lugs they had to ruin to get off. So I had to spend 3-4 hours of my day running down the proper replacement lugs so I wasn’t driving around missing one on each wheel. I would say it was pretty lousy service. More

Really appreciate the loaner. Loaner was great! Almost a disappointment to get my car back! John was great. Kept me updated. Cashier check out was poor, didn't check my points. Loaner was great! Almost a disappointment to get my car back! John was great. Kept me updated. Cashier check out was poor, didn't check my points. Refund still hasn't posted. Cost is outrageous... More

Charged $1,200 and NOT fixed It is unbelievable that no one checked to see if the work had been done correctly. I have left multiple messages and no returned call. Horrible servi It is unbelievable that no one checked to see if the work had been done correctly. I have left multiple messages and no returned call. Horrible service and shoddy work. More

FLG Dec 2019 Review Excellent service my service advisor Erik Fernandez is fantastic, he gets involve with me right away to resolve any issues I have, Williamson is the b Excellent service my service advisor Erik Fernandez is fantastic, he gets involve with me right away to resolve any issues I have, Williamson is the best dealer o have encountered ever! More

Good front desk service Edi at front desk was very kind and respectful, nothing to say about that. The bigger problem was the OVERPRICED DIAGNOSTIC. They tried to charge m Edi at front desk was very kind and respectful, nothing to say about that. The bigger problem was the OVERPRICED DIAGNOSTIC. They tried to charge me $2400 for a $800 repair. (Already arranged at the insurance repair shop with eom parts). And the oil change (first I did there and after tons of emails “bring your car for free oil change and rotation”) they charged me $50 at the end. Very disappointing More

A regular one At Williamson, all services provided are excellent. Staff is very professional, client oriented. For sure, I can always recommend this dealer to my f At Williamson, all services provided are excellent. Staff is very professional, client oriented. For sure, I can always recommend this dealer to my family and friends. More

Great service Good service and good coffee and sandwiches Nice personnel specially Angel Gonzalez Who is very Friendly, explains everything very well and is ver Good service and good coffee and sandwiches Nice personnel specially Angel Gonzalez Who is very Friendly, explains everything very well and is very patient and respectful More

Excellent, prompt service In and out in one day to resolve transmission problem. The warranty repair was quick and effective in my 2015 GMC Yukon with a transmission shudder. In and out in one day to resolve transmission problem. The warranty repair was quick and effective in my 2015 GMC Yukon with a transmission shudder. More

Service advisor overwhelmed- unavailable for questions- rude at times - had to return for follow up due to misdiagnosis - suggested that i “take my vehicle and go el overwhelmed- unavailable for questions- rude at times - had to return for follow up due to misdiagnosis - suggested that i “take my vehicle and go elsewhere” More