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Williamson Buick GMC - Service Center

Miami, FL

4.5
1,841 Reviews

1,841 Reviews of Williamson Buick GMC - Service Center

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October 11, 2019

Escalada services Great work and service. My adviser, Tony Martinez is the best ever. Car was on time and could not be better the service I received More

by Guillermo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
Oct 15, 2019 -

Williamson Buick GMC responded

Thank you for the great review, Guillermo. Please come visit us if you need anything else, be it service or sales. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 11, 2019

Another great experience Since the moment you arrive to the service department everyone involved is extremely professional & kind. From the greeter on the service drive, the s More

by A.M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Carbonell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Loero- Service Advisor
Oct 15, 2019 -

Williamson Buick GMC responded

Thank you for the feedback! We are happy to hear about your positive experience at Williamson Cadillac Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 09, 2019

Excellent service Everything went perfect. Well organized, clean and the waiting area has many options to be relax and comfortable. Carmen was the person helping me and More

by Cadillac service
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carmen
Oct 10, 2019 -

Williamson Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 09, 2019

Awesome My new favorite Cadillac service dealer hands down its worth driving 30 minutes toGet serviced by the best customer service dealership in south Flori More

by Larry Montenegro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard (did not get last name ) Rolando Manager Also didn’t get last name and finally the lady that did the loaner process didn’t get her name but she is short is all I can remember from her really awesome people to work with
Oct 10, 2019 -

Williamson Buick GMC responded

We appreciate the kind words, Larry. We look forward to seeing you again in the future! Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 08, 2019

Check engine light was on Went to get my check engine light looked at and they fixed it no problem and had ti keep the car for the weekend and they was really nice More

by Eadams754
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mickey barrios
Oct 09, 2019 -

Williamson Buick GMC responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 08, 2019

Concerns with the car Called for an appointment and Janeys the rep who answered heard my concerns and set me up with an appointment at my convenience she even said she will More

by CINNY2083
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John and Rick
Oct 09, 2019 -

Williamson Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 07, 2019

First car service Received Great customer service. I Was able to make a next day appointment by calling and the wait time was not bad for the service. More

by Maribel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dont remember name of service guy
Oct 07, 2019 -

Williamson Buick GMC responded

Maribel, thanks for the great review! Please come visit us if you need anything else, be it service or sales. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 07, 2019

Dissatisfied I'm disappointed, because the first time I was there for 6 hrs and they told me that the car had too many wires in order to get to fix brake lights More

by alaffipte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rolando Pardo
Oct 24, 2019 -

Williamson Buick GMC responded

Thank you for taking the time to provide this rating of your experience. With that said, we are very concerned with the low rating you've assigned us. We would appreciate the opportunity to speak with you regarding your visit so we can move forward in a positive light. Please reach out to me at your earliest convenience. I look forward to hearing from you soon. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 04, 2019

Repair/ warranty Took my vehicle in for warranty work and also a repair. All the work was completed with no problems. Car running good now. Thank you John Varela and More

by Archangel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Penn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Varela
Oct 08, 2019 -

Williamson Buick GMC responded

We truly appreciate you taking the time to write about your experience at our service department. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 04, 2019

Great First Experience This was the first time I visited, and I was not disappointed. The staff was friendly and efficient with my time, and the customer waiting area had c More

by FELIPEAGUIAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carmen
Oct 07, 2019 -

Williamson Buick GMC responded

Thank you for the feedback! We are happy to hear of your positive experience at Williamson Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to serving you again in the future! Sincerely, Jeff Rogers - jrogers@wagmiami.com

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