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Williamson Buick GMC - Service Center

Miami, FL

4.5
1,837 Reviews

1,837 Reviews of Williamson Buick GMC - Service Center

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November 02, 2019

Was great and fast. Thanks Was great and fast,all the stuff was excellent. They are great at custumer service. I would like to always be attended by the same team!!!! More

by Marlen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Haeffner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2019 -

Williamson Buick GMC responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 01, 2019

OUTSTANDING SERVICE The best experience any GMC owner can have,my first time visiting your service department under not so positive results visiting another dealer,Erick More

by DSanchez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erick Alvarez
Nov 04, 2019 -

Williamson Buick GMC responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 31, 2019

Excellent Llevo más de 25 años de cliente de Williamson and Son y cada año se ponen mejor en su trato y en su trabajo excelente y su servicio es el mejor de Mia More

by pepefolgueira
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Drozdowicz
Nov 04, 2019 -

Williamson Buick GMC responded

Muchas gracias, que tenga un día exelente! Sinceramente, Jeff Rogers - jrogers@wagmiami.com

October 30, 2019

Oil Change Carmen did an outstanding job getting me in and out within an hour. They even washed my vehicle for me before giving it back to me. Way to go Williams More

by JCHAM80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jermaine Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carmen, Juan and Rolando
Oct 31, 2019 -

Williamson Buick GMC responded

We are glad to hear you enjoyed your recent visit to our service department. At Williamson Cadillac Buick GMC we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 26, 2019

Promise Kept John was very professional and friendly. He kept me informed about my car. He explained what the problem was and what was needed to fix it. He said i More

by MS.RED01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Varela
Oct 28, 2019 -

Williamson Buick GMC responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 25, 2019

Great service but long wait time. I was advised when I called to schedule the appointment for an oil change it would take no longer than 90 minutes. I waited very close to 3 hours even More

by ROBERT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carmen
Oct 28, 2019 -

Williamson Buick GMC responded

Robert, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 25, 2019

Cadillac #3! This is my 3rd Cadillac and truly the reason I keep getting This particular brand is the impeccable Service I consistently receive. I also LOVE the ro More

by LISA.BLUM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
My service person is Skip. I don’t his his name here, but he is the best. I also truly appreciate the roadside service which over the years I have had to use. Manny and JC never fail to assist
Oct 28, 2019 -

Williamson Buick GMC responded

Thank you for the great review, Lisa. Please come visit us if you need anything else, be it service or sales. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 25, 2019

Best dealership in south Florida I’ve taken my Escalade in for service two times and have been thrilled with the quality and timeliness of their service department! I will always get More

by Kam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard in service.
Oct 28, 2019 -

Williamson Buick GMC responded

Thank you so much for your review, Kam! Happy customers are our goal and our mission at Williamson Cadillac Buick GMC, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 24, 2019

Always a great experience Carmen provided excellent service during my visit. She was kind enough to make recommendations on nearby locations to grab lunch while my vehicle was More

by RON.RODRIGUEZ4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carmen from service
Oct 24, 2019 -

Williamson Buick GMC responded

Thanks for the great feedback! We're very happy that Carmen was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 24, 2019

Service of GMC Dinali The service at Williamson Cadillac is excellent I have been working with Mike Mckeeson for over 15 years always delivers great service very polite can More

by DOUGKING305
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McKesson
Oct 28, 2019 -

Williamson Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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