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Williamson Buick GMC - Service Center

Miami, FL

4.5
1,732 Reviews

1,732 Reviews of Williamson Buick GMC - Service Center

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January 26, 2013

I been doing business with u guys for a long time love the service have buy and lease a total of more than 10 cars and recommend a lot more than that today I had a very bad experience with u emergency se More

by Jose Turino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jermain (sales)
Jan 28, 2013 -

Williamson Buick GMC responded

Jose, I regret to hear of this negative feedback. This is completely unacceptable for our standards. Please contact me at your earliest convenience so we can resolve this issue as soon as possible. Thank you for bringing this issue to my attention. Regards, Mark Naszradi - General Manager markn@williamsoncadillac.com

October 29, 2012

I took my 2003 DHS in for service and got an estimate for repair. The estimate seemed rather high so I told them I wanted to pick up my car and get a second estimate. When they brought my car to me after the More

by krayj13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tony Martinez
Nov 13, 2012 -

Williamson Buick GMC responded

I am very unhappy to hear of your negative experience. Our team strives for excellence in customer service each and every time and it sounds like we've fell short of this goal with you. I apologize for any inconvenience we may have caused you. This is definitely not the way we intend to conduct business. We'd like to do whatever it takes to retain your future business. If you'd like to chat, feel free to contact me at your earliest convenience. Regards, Mark Naszradi - General Manager markn@williamsoncadillac.com

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